4.6 stars over the past 12 months (48 ratings)
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Detailed Seller Information
- Business Name: Tim & Tina's Spielzeugladen OHG
- Business Type: OHG
- Trade Register Number: HRA 15507
- VAT Number: DE233215666
- Business Address:
- Oberer Weberberg
Tim & Tina's Toy Store - Details
- Store front:www.amazon.co.uk/shops/A2EID16FB1K121
For questions regarding products, order delivery, or returns, please contact Tim & Tina's Toy Store Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Tim & Tina's Toy Store
Tim & Tina's Spielzeugladen OHG
Oberer Weberberg 11
Vertretungsberechtigte Gesellschafter: Tim Benninghaus, Tina Benninghaus
Registergericht: Amtsgericht Augsburg
Registernummer: HRA 15507
Umsatzsteuer-Identifikationsnummer gemäß § 27 a Umsatzsteuergesetz: DE 233215666
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Tim & Tina's Toy Store Delivery Rates
Listed below are delivery details for Tim & Tina's Toy Store, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)Standard UK/GB excluding BF address Street ETA 3 - 18 days per Item £2.00 per Weight (kgs) £0.00 per Shipment £2.49
* Delivery Rates for Books, Music, Video and DVDUK
3 - 18 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Unless noted otherwise in the ordering pipeline Tim & Tina's Toy Store dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Tim & Tina's Toy Store values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Tim & Tina's Toy Store to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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General Terms and Conditions
General Terms and Conditions and Client Information
Table of Contents
- 1. Scope of Application
- 2. Conclusion of the Contract
- 3. Price and delivery costs
- 4. Shipment and Delivery Conditions
- 5. Warranty
- 6. Law and jurisdiction
1) Scope of Application
1.1 These Terms and Conditions of the company Tim & Tina's Spielzeugladen OHG (hereinafter referred to as ”Seller”) shall apply to all contracts concluded between a consumer or an trader (hereinafter referred to as "Client") and the Seller relating to all goods and/or services presented by the Seller on the electronic trading platform Amazon Marketplace (hereinafter referred to as "Amazon"). The inclusion of the Client's own conditions is herewith objected to, unless other terms have been stipulated.
1.2 A consumer pursuant to these Terms and Conditions is any individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft or profession. A trader pursuant to these Terms and Conditions is any person acting for purposes relating to that person’s trade, business, craft or profession, whether acting personally or through another person acting in the trader’s name or on the trader’s behalf.
2) Conclusion of the Contract
2.1 The product descriptions displayed by the Seller on the Amazon platform do not constitute binding offers on the part of the Seller, but merely serve the purpose of submitting a binding offer by the Client.
2.2 The Client can place an order via the Amazon integrated basket system or via the 1-Click ordering function.
2.2.1 After having placed the chosen items in the virtual shopping cart, the Client places an order via the basket system by clicking on the button "Buy now" in the final stage of the ordering procedure. This order is deemed to be a legally binding offer to buy the chosen amount of goods displayed on the respective product information page.
2.2.2 If the Client places an order via the 1-Click-orderung function by clicking on the button "buy now with 1-Click", this order is deemed to be a legally binding offer to buy the chosen amount of goods displayed on the respective online product page. In doing so, the Client has to pass through the following technical steps:
In a first step, the Client registers with Amazon. In a second step he activates the 1-Click ordering function. To this end, after entering his password, he clicks on the link ”My account” and subsequently he clicks on the site which is opening on the link ”Check or change 1-click- preferences” under the heading ”settings”. Here the Client enters his address in a third step. In a fourth step he enters the required data regarding payment method ”Bank draft” or payment method ”Credit card payment”. In a fifth step the Client, when entering the site ”Manage addresses and 1-click settings”, clicks on the button ”Activate the 1-click-settings”. In a sixth step he clicks back to the article site. In the seventh step the Client, when choosing an article, selects the wanted delivery address from the 1-click-pulldown-menu. In the eighth step he clicks on the button ”Buy now with 1-Click”.
2.3 Immediately after submitting his order, Amazon will send the Client an e-mail confirming the Seller's receipt of the order. The Seller can accept the Client's offer within five days,
- by transferring a written order confirmation or an order confirmation in written form (fax or e-mail) or by doing so through Amazon; insofar receipt of order confirmation by the Client is decisive, or
- by delivering ordered goods to the Client or through Amazon; insofar receipt of goods by the Client is decisive, or
- by requesting the Client directly or through Amazon to pay after he placed his order, or
- provided direct debit payment is offered and the Client chooses this payment method, by debiting the total price from the Client’s account or by asking Amazon to do so. In this case the date is decisive on which the Client’s account is debited.
Provided that several of the aforementioned alternatives apply, the contract shall be concluded at the time when one of the aforementioned alternatives firstly occurs. Should the Seller not accept the Client’s offer within the aforementioned period of time, this shall be deemed as rejecting the offer with the effect that the Client is no longer bound by his statement of intent.
2.4 The time limit begins to run the day after the Client has submitted his offer and ends on the expiry of the fifth day following the submission of the offer.
2.5 The contract's content will be stored by the Seller and will be sent to the Client in writing including these Terms and Conditions and Client Information (for example via e-mail, fax or letter) after the Client has submitted his order. In addition, the contract's content will be stored by Amazon and can be found by the Client in the customer login via the password-protected customer account established by Amazon.
2.6 When placing an order via the Amazon integrated basket system, the Client can correct all the data entered via the usual keyboard and mouse function prior to submitting his binding order. In addition, prior to submitting the order, all data entered will be displayed in a confirmation window and can be corrected here as well, via the usual keyboard and mouse function. When placing an order via the 1-Click-orderung function, the order procedure is finalized when clicking on the button ”Buy now with 1-Click”. Once the button ”Buy now with 1-Click” has been activated, input errors can no longer be corrected.
2.7 The English language is exclusively available for the conclusion of the contract.
2.8 Order processing and contacting usually takes place via e-mail and automated order processing. It is the Client's responsibility to ensure that the e-mail address he provides for the order processing is accurate so that e-mails sent by the Seller can be received at this address. It is the Client's responsibility, if SPAM filters are used, to ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller with the order processing can be delivered.
3) Price and delivery costs
3.1 Prices indicated are end prices and include the statutory value-added tax. Any possible additional delivery and dispatch costs are specified separately in the respective product description.
3.2 Payment can be processed via the Amazon payments system of Amazon as platform provider. Payments can be made by debiting the account (direct debit), or by using a credit or debit card (Visa, Mastercard, American Express).
4) Shipment and Delivery Conditions
4.1 Delivery of goods shall be made on the dispatch route to the delivery address indicated by the Client, unless otherwise agreed upon. The processing of the transaction is based on the delivery address provided by the Client to Amazon.
4.2 Should delivery to the Client not be possible, the assigned transport company returns the goods to the Seller and the Client bears the cost for the unsuccessful dispatch. This shall not apply if the Client is not responsible for the event that entails the impossibility of delivery, or if he/she has been temporarily impeded to receive the ordered goods, unless the Seller has given notice to the Client in an adequate period of time prior to the delivery.
4.3 The risk of accidental destruction and accidental deterioration of the sold goods shall in principle be transferred to the Client upon delivery of the goods to the Client or to an authorized recipient. If a Client is a trader the risk of accidental destruction and accidental deterioration shall pass to the Client , in case of sale by dispatch to destination, upon the delivery of the goods to the adequate forwarding company at the Seller’s place of business.
4.4 Personal collection is not possible for logistical reasons.
If there is a defect in the purchased goods, the legal regulations are applicable.
6) Law and jurisdiction
6.1 If a Client acts as a consumer pursuant to Section 1.2, any contractual relationships between the parties are governed by British law excluding the UN-Convention on Contract for the International Sale of Goods and the courts of the State where the Client is domiciled will have exclusive jurisdiction over any dispute relating to these relationships.
6.2 If a Client acts as a trader pursuant to Section 1.2, any contractual relationships between the parties are governed by German law excluding the UN-Convention on Contract for the International Sale of Goods and the courts of the State where the Seller is domiciled will have exclusive jurisdiction over any dispute relating to these relationships.
7.1 Personal data will only be collected if the Client provides this information on his accord for the processing of a contract or when registering for a newsletter. Those data will only be used for the processing of a contract and for Client’s inquiries.
7.2 The Client’s e-mail will be used solely for own advertising purposes, if he has expressly consented in this regard. The Client can withdraw his consent vis-à-vis the Seller at any time.
7.3 In the framework of contract processing the Client’s personal data will be transferred to the transport enterprise in charge of delivery, as far as this is necessary for delivering the goods.
7.4 After full implementation of the contract and complete purchase price payment the Client’s data will be stored on account of the preservation period in accordance with tax and commerce laws. Upon expiry of such period those data will be deleted, unless the Client has expressly consented to the further use of his data.
7.5 The Client has a right to get information free of charge about his stored data and, if he so wishes, he has the right to correction, blocking or deletion of those data. For questions regarding the collection, processing or use of his personal data he can turn to the Seller, free of charge.
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Instructions for cancellation & Cancellation form
Instructions for cancellation & Cancellation form
Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:
A. Instructions for cancellation
Right to cancel
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us (Tim & Tina's Spielzeugladen OHG, Oberer Weberberg 11, 89420, Höchstädt, Tel.: 09074/921006, Fax: 09074/9586143, E-Mail: email@example.com) of your decision to cancel this contract by a clear statement (e.g. by mail, fax or email). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods
Exclusion and/or premature expiration of the right to cancel
The right of cancellation expires prematurely for contracts for the supply of sealed audio or sealed video recordings or sealed computer software , if the goods become unsealed after delivery.
Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage. Please note that the above general information is not a precondition for effectively exercising your right to cancel.
B. Cancellation form
If you wish to cancel this contract, please complete and submit this form.
Tim & Tina's Spielzeugladen OHG
Oberer Weberberg 11
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)
Ordered on (*) ____________ / received on (*) __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate