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4.8 stars over the past 12 months
4.8 stars over the past 12 months (620 ratings)

Frequently Asked Questions

Q: I have a problem with an order:-

 A: If you have a problem with an order please either email us at sales@blitzonline.co.uk or call us on 01274 956 955 and will will do our best to help you. Please note that our office working hours are Monday to Friday 9am to 5pm (excluding bank holidays)

Q: My item does not work or i have a problem using it or installing it:-

A: In the first instance we would ask that you contact the manufacturer of the item as they will usually have a support team who are able to talk you through any troubleshooting procedures to get you up and running much quicker.

Q: I want to return an item under the Consumer Cancellation Rights Legislation:-

A: Consumer cancellation Rights from June 13 2014

Right of withdrawal Consumers only -   (Business users or items for commercial use or part commercial use or resale these rights do not apply)

You have the right to withdraw from this contract within 14 days without giving any reason for items costing £42 or more.

The withdrawal period will expire after 14 days from the day the goods are delivered.

To exercise the right of withdrawal, you must inform us Blitz Online , Hallas House ,  01274 956 955  ,sales@blitzonline.co.uk  of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us  Blitz Online ,Hallas House , Royd Way , Keighley , West Yorkshire BD21 3LG,  without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

If the goods were delivered directly to your home and the goods by their nature cannot normally be returned by post You will have to bear the direct cost of returning the goods at a cost of  £14.28 for up to 15 kilos in weight. For items over 15 kilos in weight we will contact our preferred courier company APC to obtain a current cost price.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Please check with us first if you are in doubt that your returned items might be deemed liable for a diminished value as Items that have been used will be deemed to have a diminished value and we will deduct monies from any refund of between 80 & 100% of the purchase price depending on the diminished value.

Consumable items for printing will be deemed as used if any of the inner packaging is opened or any seals broken and may not be returned .


(complete and return this form only if you wish to withdraw from the contract)  email :returns@blitzonline.co.uk


— To Blitz Online ,Hallas House , Royd Way , Keighley , West Yorkshire BD21 3LG , 01274 956 955 , returns@blitzonline.co.uk

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods

— Ordered on .........................................received on .............................................................................

— Name of consumer(s),

— Address of consumer(s),

— Signature of consumer(s)


Q: Can i claim Consequential Loss for Late Delivery ?

A: The Seller shall not be liable to the Buyer for any special, indirect, exemplary or consequential loss, damage or compensation (whether for loss of profit, business, goodwill, savings or contracts), costs, expenses, whether caused by the negligence of the Seller, its employees or agents or otherwise which arises out of or in connection with this Contract.

Problems caused by events outside Seller's control

 The Seller shall not be liable to the Buyer or be deemed to be in breach of this Contract by reason of any delay in performing, or any failure to perform, any of the Seller's obligations in relation to the Goods, if the delay or failure was due to any cause beyond the Seller's reasonable control. The Seller will notify the Buyer of any event covered by this clause as soon as is reasonably possible. Without limitation, the following shall be regarded as causes beyond the Seller's reasonable control:

(a) Act of God, explosion, flood, tempest, fire or accident;

(b) strikes, lock-outs or other industrial actions or trade disputes (not involving employees of the Seller);

(c) war or threat of war, sabotage, insurrection, civil disturbance or requisition;

(d) import or export regulations or embargos;

(e) difficulties in obtaining raw materials, labour, fuel, parts or machinery;

(f) power failure or breakdown in machinery;

(g) road blockages by protestors.

(h) Loss by Couriers or 3rd party

Detailed Seller Information

  • Business Name: Right Price Computer Supplies Ltd
  • Trade Register Number: 3754406
  • VAT Number: GB708467123
  • Phone number: 08712500101
  • Business Address:
    • Unit 1 Bradware Industrial Park
    • Leonard Street
    • Bingley
    • West Yorkshire
    • BD16 1DP
    • GB

Blitz Online - Details

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    About Blitz Online

    Blitz Online is all about getting the Right Product at the Right Price at the Right time to you the customer.


    We aim to deliver a fantastic product at a bargain price and want you to want to keep coming back for more Blitz items

     

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    Blitz Online Delivery Rates


    Listed below are delivery details for Blitz Online, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£1.75
     per Shipment£0.00£4.80
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£1.00---
     per Shipment£12.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Blitz Online Dispatch Policies

    Unless noted otherwise in the ordering pipeline Blitz Online dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    Blitz Online Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Blitz Online with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Blitz Online's Privacy Policy.

    Privacy Practices

    Blitz Online values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Blitz Online to get information about any additional policies that may apply:

    Contact this seller Phone: 08712500101

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.