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4.8 stars over the past 12 months
4.8 stars over the past 12 months (2,156 ratings)

Frequently Asked Questions

We are a Genuine UK VAT REGISTERED company WE ISSUE VAT INVOICES WITH ALL ORDERS unlike some other amazon sellers,for businesses this means they can actually claim vat back every little bit helps !!
Customers wishing to return unwanted goods must do so at there own cost,any customer using our pre paid label to send goods back to us without authorization from us will be subject to a £1.99-£3.99 fee subject to size of returned goods ,expedited customers will be charged £8.00 as goods ordered in error or returned as unwanted are subject to none refundable carriage charges as expedited is a none standard service.

Detailed Seller Information

  • VAT Number: GB131236848

PlusKom® - Details

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    About PlusKom®

    We are a small family run business and  we try to treat every order no matter how small as a priority we ship goods out daily via royal mail SECOND CLASS and our courier service so your order should not take too long to get to you ,remember weekends and public holidays do not count as shipping days please allow enough time for goods to actually get to you before contacting us Royal Mail State a Min of 14 working days should be allowed for second class delivery.Dont believe what royal mail say on there website about delivery times as it is truly false regarding delivery times of second class mail !!!

     

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    PlusKom® Delivery Rates

    Non-Eligible Postcodes for One-Day, Expedited and Express Delivery

    The following postcodes are NOT eligible for One-Day, Expedited or Express delivery:

    • BT16 1JQ
    • BT72-BT75
    • BT78-BT79
    • BT81-BT82
    • BT92-BT94
    • GY1-GY9
    • HS1-HS9
    • IM1-IM9
    • IV21-IV24
    • IV26-IV28
    • IV33-IV35
    • IV37-IV39
    • IV40-IV49
    • IV51-IV56
    • IV63-IV63
    • JE1-JE9
    • KA27-KA28
    • KW3-KW3
    • KW5-KW5
    • PA20-PA20
    • PA33-PA34
    • PA36-PA36
    • PA40-PA49
    • PA60-PA69
    • PA70-PA78
    • PH30-PH32
    • PH34-PH39
    • PH40-PH44
    • PH49-PH49
    • PH50-PH50
    • TR21-TR25
    • ZE1-ZE3

    Listed below are delivery details for PlusKom®, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.49
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£4.99
    Europe Zone 1ETA3 - 7 days---
     per Item£4.00---
     per Weight (kgs)£0.00---
     per Shipment£10.00---
    Europe Zone 2ETA3 - 7 days---
     per Item£3.00---
     per Weight (kgs)£0.00---
     per Shipment£15.00---
    Europe Zone 3ETA8 - 12 days---
     per Item£3.00---
     per Weight (kgs)£0.00---
     per Shipment£15.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    PlusKom® Dispatch Policies

    Section 1

    We ship all standard orders via royal mail second class unless the order is above £6.00 then we send second class recorded,expedited orders are sent via Royal Mail Tracked Service,any offshore island inc northern Ireland if expedited service is chosen are sent royal mail Tracked or Recorded delivery.

    Section 2

    Please note Expedited orders are not a guaranteed next day delivery service,depending on what time the order are received by us from amazons ordering system  ie after 2pm goods will be shipped the next working day and we aim to have your goods to you withing 3-4 working days but we usually try to get your goods to you next working day.Deliveries are not made on Saturday or Sunday so if you order Friday you will get goods next working day which is Monday,by trading with us you automatically accept our terms and conditions regarding shipping ,this section will be pointed out to amazon if any problems arise.

    Section 3

    Please note if goods are undeliverable ie customer is carded by the delivery company and fail to collect there goods they will be returned to us, we will then incur a charge of £8.00 to have goods sent back to us this charge will be at the buyers cost not ours as we have fulfilled our contract in getting the goods to you the customer,Also inc customers who refuse deliveries.

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    PlusKom® Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide PlusKom® with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to PlusKom®'s Privacy Policy.

    Privacy Practices

    PlusKom® values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact PlusKom® to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Product Info And Design

    Dear customer please note that products are sold by description and not by picture due to our suppliers changing design without prior notice to us,the pictures are for general description of products and not to be taken as the exact products distributed by us. 

  • Top of Page Admin Charges

    Customers who return unwanted goods using our pre paid label without authorization when they should be paying for the return shipping will be subject to £1.99-£3.99 fee depending on size of goods .
    Customers returning goods as faulty and found to be in working order will also be subject to this fee also.

  • Top of Page Address Issues

    Please note customers who provide incorrect address details will not be refunded as goods would have been shipped to there chosen address,The customer is responsible to provide correct details when placing there order.

  • Top of Page Next Day Shipping Exemptions

    Non-Eligible Postcodes for One-Day, Expedited and Express Delivery

    The following postcodes are NOT eligible for One-Day, Expedited or Express delivery:

    • BT16 1JQ
    • BT72-BT75
    • BT78-BT79
    • BT81-BT82
    • BT92-BT94
    • GY1-GY9
    • HS1-HS9
    • IM1-IM9
    • IV21-IV24
    • IV26-IV28
    • IV33-IV35
    • IV37-IV39
    • IV40-IV49
    • IV51-IV56
    • IV63-IV63
    • JE1-JE9
    • KA27-KA28
    • KW3-KW3
    • KW5-KW5
    • PA20-PA20
    • PA33-PA34
    • PA36-PA36
    • PA40-PA49
    • PA60-PA69
    • PA70-PA78
    • PH30-PH32
    • PH34-PH39
    • PH40-PH44
    • PH49-PH49
    • PH50-PH50
    • TR21-TR25
    • ZE1-ZE3