Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (751 ratings)

Frequently Asked Questions

1. Q: My laptop can not recognize the new battery?

A: In this matter, we would like to suggest you charge the battery for five minutes first. Some batteries have a lower capacity, then when you turn on your or restart your laptop, it would not be recognized.

At that time, you need to plug in the power adapter and charge the battery for at least five minutes.

After five minutes' charging, if it still could be not recognized, please remove it from the computer and plug it to try it again.

If still it could not work, please try to reset the PMU to the default.

2. Q: Why the battery I received can not be charged?

A: According to the situation, our technical center suggests that you may take the follow steps:
1. Please exhaust all its capacity first, and do not connect it to the power source by adapter.
2. Unplug the battery and wait till it to be cool, then re-insert into the laptop and make a overnight charge. And do not turn on the computer while charging.

3. Q: If the new battery I received can not be fully charged, what should I do?

A: As we know, new battery are shipped in a dischaged condition and must charge before using. It seems that, this li-ion batterie is NOT activated completely, then we generally recommend an overnight charge.
Please try the following steps as below.

(1) Please exhaust all its capacity firstly, make sure it is 0%, this is very important.
(2) After exhausting all its capacity, please make a full charge, about 12 hours.
PS:
1. During the charge, please do NOT turn on the laptop.
2. When you exhaust the capacity of the battery, please lower the screen brightness, and don't operate any program

Please try this "complete exhaust--full charge" process 3 times.

4. Q: My Wii remote controller can not work with the wii game player.

A: 1. Please check if the Wii controller is powered by 2pcs batteries, and the batteries are inserted correctly.
2. Please check if the sensor strap of the controller is inserted correctly?
If all are correctly set, please simultaneously press the buttons near to the Wii SD slot and the battery slot until the indicator light flashing.

Detailed Seller Information

  • Business Name: Brainydeal UK LTD
  • Business Type: Incorporated company
  • VAT Number: GB159791555
  • Phone number: 44-20-3286-8978
  • Business Address:
    • 2 Wood Street
    • Bath
    • Bath
    • BA1 2JQ
    • GB

Brainydeal UK - Details

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    About Brainydeal UK

    BrainyDeal Store is engaged in the wholesale & retail distribution of various household electronics and power products. Our mission is to provide innovative, high quality, and specialty products that meet our customer needs. We believe our first responsibility is to the customers who patronize our store. We strive to offer superior customer service, technical support. You can be assured that you will receive a first class customer service and best shopping experience in using our store.

    Brainydeal Store offers only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account , or exchange the merchandise.If you have any product problem, please email us at customercare@brainydeal.com, We respond email in 1- 24 business hours.

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    Brainydeal UK Delivery Rates


    Listed below are delivery details for Brainydeal UK, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.49
     per Shipment£3.99
    UK - Mainland Street PO BoxETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.49
     per Shipment£3.99
    UK, BF AddressesETA3 - 5 days
     per Weight (kgs)£0.51
     per Shipment£4.08


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Brainydeal UK Dispatch Policies

    Unless noted otherwise in the ordering pipeline Brainydeal UK dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    Brainydeal UK Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Brainydeal UK with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Brainydeal UK's Privacy Policy.

    Privacy Practices

    Brainydeal UK values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Brainydeal UK to get information about any additional policies that may apply:

    Contact this seller Phone: 44-20-3286-8978

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.