4.7 stars over the past 12 months (1,068 ratings)
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Frequently Asked Questions
Q: What is your return policy?
A: Inform us in writing within 7 working days from the day after you receive delivery of the goods and we will then contact you to agree a resolution. Return the goods to us within 14 working days. You must pay for the return postage costs, unless the goods are faulty or we delivered them to you in error. See Returns & Refunds Help Content for further details.
Q: How can I contact you?
A: Address: McParlands, 36-44 Monaghan St., Newry, Co. Down, N.I, BT35 6AA Tel: 028 3026 3045 Mon-Fri 8.30am-5pm / 028028 3026 3711 Mon-Sat 9am-6pm Fax: 028 3025 1934 Email: firstname.lastname@example.org Please do not hesitate to contact us & we will do our very best to help you asap & to resolve any issues or queries to your satisfaction.
Q: What happens if I want to cancel my order?
A: If you haven't yet received delivery of your order & wish to cancel, we will offer you a refund asap & within a max. of 30 days after the date of cancellation. However if your order is already in transit, you will still have to accept delivery of the goods & return them at your own cost, by following our returns procedure (see above).
Q: What happens if I receive faulty or damaged goods?
A: If goods are received faulty or develop a fault within 6 months of purchase you may be entitled to a refund, free repair or replacement as appropriate. If the goods are delivered faulty or damaged, you must follow the returns procedure above. We will pay the return postage costs of faulty goods. See Returns & Refunds Help Content for further details.
A: We are committed to protecting your privacy. We use the information we collect about you in order to take & fulfil your orders & to improve the service we provide. Apart from when order details are processed as part of the order fulfilment, we will not sell, trade or rent your personal information to third parties.
Q: Is my item new and / or boxed?
A: Everything we sell is brand new, complete with full packaging!
Detailed Seller Information
- VAT Number: GB252786046
McParlands - Details
- Store front:www.amazon.co.uk/shops/A228PEQ4K5ZMPO
For questions regarding products, order delivery, or returns, please contact McParlands Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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McParland's of Newry Northern Ireland has over 35 years high street retail experience, specialising in an extensive range of quality giftware, home accessories, furniture and hardware. Everything we sell is brand new with complete original packaging, so rest assured of excellence at McParlands!
Office hours Monday to Friday.† All emails and calls will be answered Monday-Friday.† Emails sent at the weekend will be addressed on a Monday.† Emails sent in the evening will be addressed the following day.
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McParlands Delivery Rates
Listed below are delivery details for McParlands, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)Standard UK/GB excluding BF address Street ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £0.00 UK, BF Addresses ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £0.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Last posting dates for Christmas delivery:
Fri 17 December Second Class, Tuesday 21 December First Class
Possible delays - Royal Mail update:
Royal Mail teams are working hard across the country to operate services impacted by recent weather conditions and further falls of snow in Scotland, North Wales and Northern Ireland. Weíre deploying additional measures where we can in the continuing and forecast difficult conditions to collect, sort, transport and deliver the massive volume of seasonal mail now progressing through our network. Deliveries are taking place in the majority of the UK as we do all we can to get mail to customers in all areas, where itís safe and possible for us to do so.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
At McParlands we are committed to protecting your privacy. We use the information we collect about you in order to take and fulfil your orders and to improve the service we provide. Apart from when order details are processed as part of the order fulfilment, we will not sell, trade or rent your personal information to third parties.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact McParlands to get information about any additional policies that may apply:
Contact this seller Phone: 02830263045
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Address: McParlands, 36-44 Monaghan Street, Newry, Co.Down, N. Ireland, BT35 6AA
Tel: 028 3026 3045 Mon-Fri 8.30am-5pm / 028 3026 3711 Mon-Sat 9am-6pm
Fax: 028 3025 1934
VAT Number: GB252786046
Company Registration: NI45894 - River House, Home Avenue, Newry, Co. Down, BT34 2DL
If you experience any problems shopping with McParlands, please do not hesitate to contact us and we will do our very best to help you as soon as possible and to resolve any issues or queries to your satisfaction. If your goods are lost in transit we will arrange for new goods to be sent or a refund will be offered.
Making a Purchase
Please note that no goods will be dispatched until payment has been received.
By completing and submitting an order you are agreeing to our terms and conditions and you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither order confirmation, nor our taking payment in advance from you, indicates acceptance and if your order is ultimately rejected, a refund will be made immediately. The creation of the contract between you and McParlands will take place at the point the goods you have ordered are despatched by us to be delivered to the address you have given us.
Some items may have a manufacturer's warranty. If so, details of this will be outlined on the item details page and/or a written warranty will be included within the product packaging.