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4.8 stars over the past 12 months
4.8 stars over the past 12 months (284 ratings)

Frequently Asked Questions

Q: How quickly will I receive my order?
A: We aim to ship all orders placed before 2.30pm on the same day (weekdays only). Occasionally when we're busy this does not always happen. Royal Mail state that First Class Post should arrive within 2 working days, but again occasionally there are delays. If your order is very urgent we offer a next working day expedited service.
Q: Do you accept returns?
A: Yes. If the goods are supplied in error or damaged, we will pay for return postage. If you decide you don't want the goods, then we will accept a return providing the item is unused and in the original packaging. We will refund the goods but not the return postage costs in this case.
Q: Do you offer a guarantee with your goods?
A: Yes. All our goods are covered by the Sale Of Goods Act which states that goods should last a reasonable time and be fit for purpose. If you have any questions please call us on 01225 812101.
Q: Are you a registered company?
A: Yes. We started trading in 2004 and have been a limited company since 2010. We have a warehouse and staff, and are VAT registered in the UK.
Q: Do you have a shop?
A: No- we are a mail order business, with a warehouse. Goods can be collected by arrangement but we do not have a showroom.

Detailed Seller Information

  • Business Name: Fairyglass Ltd t/a Fairyshop.co.uk
  • Business Type: Limited Company
  • VAT Number: GB850438529
  • Phone number: 01225 812101
  • Business Address:
    • Unit 33
    • Leafield Industrial Estate
    • Corsham
    • Wiltshire
    • SN13 9RS
    • GB

Fairyglass Ltd - Details

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    About Fairyglass Ltd

    We're a family run small business trading from a warehouse near Bath, UK. We've been established since 2004 and sell a wide range of items, some wholesale to shops and some retail to end customers. We pride ourselves on friendly, quick service and product knowledge. As well as trading on Amazon we have 7 of our own websites, and sell on other online marketplaces. We try to offer low prices, quick despatch and response to questions. Please call us on 01225 812101 if you have any queries.

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    Fairyglass Ltd Delivery Rates



    Listed below are delivery details for Fairyglass Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£2.99£8.50
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£0.00
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£2.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    UK, BF AddressesETA3 - 5 days---
     per Item£2.99---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Europe Zone 1ETA3 - 7 days---
     per Item£4.95---
     per Weight (kgs)£0.00---
     per Shipment£0.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Fairyglass Ltd Dispatch Policies

    We ship using Royal Mail 1st class post. Orders placed before 2.30pm will usually ship the same day- however this is not an absolute guarantee and at busy times of year there may be a short delay shipping. We also offer a next working day delivery option if your order is very urgent- while this does cost more it is a guaranteed, insured and trackable service using a reliable courier. If you have any questions regarding shipment of your order please call us on 01225 812101 or message via Amazon.
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    Fairyglass Ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Fairyglass Ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Fairyglass Ltd's Privacy Policy.

    Privacy Practices

    Fairyglass Ltd values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Fairyglass Ltd to get information about any additional policies that may apply:

    Contact this seller Phone: 01225 812101

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.