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Frequently Asked QuestionsFrequently Asked Questions:
What happens to my card details once I have made a purchase? At Starlite Shoes, we do not store any card details for security. Once you input your details to complete an order, your details are processed securely by our approved card processing partner.
How long do orders take to deliver? Orders normally take 24hrs to 48hrs, within UK (subject to availability). Worldwide can take up to 20 days. All delivery dates by the Seller are estimates only, and the time of delivery shall not be of the essence of the order.
How much is your delivery charge? For Delivery charges in the UK and outside Please check our Parcel Charges.
On what basis do you return goods? Please View our Returns Policy..
How do customers return damaged goods? Please View Our Returns Policy..
What will happen when I place my order online? When you've placed your order, you will get an email confirmation of your order with an order confirmation number and approximate timing of delivery.
Can I have my order delivered to an address other than my home address, such as work? Yes, you can ask for your order to be delivered to an address that is different to your home address when you go through the checkout process.
Do I have to sign for the delivery when it arrives? With our Express Delivery service, the person who receives your parcel at the address you have chosen for delivery will be asked to sign for it - it doesn't matter whether or not it's you.
What happens if there's no-one in when my parcel is delivered? With our Express Delivery service the postman may leave a card asking you to collect your parcel from your local Post Office sorting office. We've chosen the Post Office for this service because their sorting offices are convenient for most people to get to.
Where are Your Goods Shipped From? We use Courier Service and Express Mail Service for standard shipments throughout the world. All orders are shipped from United Kingdom. The delivery time is dependent on the method selected. Shipping is calculated by weight, orders placed will be delivered in U.K. Mainland within 2-3 business days, rest of the world please allow 7-14 working days.
Detailed Seller Information
- VAT Number: GB103952532
Starlight Shopping Mall - Details
- Store front:www.amazon.co.uk/shops/A21706B3X27MD5
For questions regarding products, order delivery, or returns, please contact Starlight Shopping Mall Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Starlight Shopping Mall
Starlite Shopping Mall is as the name suggests an Online Shopping Mall offering a mutlitude of products to our customers sourced from all parts of the world and available to everyone in the in the world at extremely affordable prices. Our Categories are expanding by the Day!.
Our Current Categories Include:
DVD's / CD's - We offer a vast range of DVD's and CD's at exceptionally low prices and we are consistently adding to our vast stock of titles. We offer feature films, special interest, adults, cartoons, family movies, documentaries and many more..
Starlite Khussa Shoes - Handmade Embroidered Diamante Leather Khussa Shoes, which are not only unique in there design but extremely comfortable when worn.Most of our Khussa Shoes are Worn for Fashion, Bridal, Bridesmaids and for Weddings.
Starlite Clothing - We currently offer, Printed T-Shirts including Music Band T-Shirts, Funny T-Shirts, Collectors T-Shirts, soon we will be introducing Asian "Kurtas" as well as Leather Jackets.
Starlite Socks - We have recently Introduced a range of Casual Socks, Dress & Formal Socks and our speciality - Thermal Socks and Wellington Boot Socks.
Starlite Jewellery - We offer a vast range of Anklets, Bracelets as well toe rings and are looking to expand into further Jewellery Lines.
Starlite Sports - We have just recently launched "Max" Boxing Equipement offering various boxing needs, and we also looking to expand our Sports Lines.
Starlite Accessories - We are in the Process of launching a range of Manicure & Pedigree and Kits as well as individual tools and utensils.
StarliteWallets - We have recently launched a small range of Gents Leather Wallets and will soon be adding to this range as well.
StarliteBags - We have a sizeable range of Ladies Wallets and Clutch Purses for Bridal, Formal, Evening and Casual Wear;.
Our Offices Opening Times are:
Monday to Thursday 10am to 5pm
Friday 10am 3pm
Although our offices are open Saturdays and Sundays, but we do not respond to emails & enquiries on Saturdays & Sundays, however, we will respond to enquiries of an ugent nature.
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Starlight Shopping Mall Delivery Rates
Listed below are delivery details for Starlight Shopping Mall, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK, BF Addresses Europe Zone 1 Europe Zone 2 Europe Zone 3 North America Japan Australia and Far East Asia M@ UK - Rest of World (ROW) UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £0.00 £5.00 to £9.99 £0.00 £10.00 to £14.99 £0.00 £15.00 to £19.99 £0.00 £20.00 to £24.99 £0.00 £25.00 to £29.99 £0.00 £30.00 to £34.99 £0.00 £35.00 to £39.99 £0.00 £40.00 to £44.99 £0.00 £45.00 to £49.99 £0.00 £50.00 to £54.99 £0.00 £55.00 to £59.99 £0.00 £60.00 to Up £0.00 UK/GB excluding BF address Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £9.00 £5.00 to £9.99 £9.00 £10.00 to £14.99 £9.00 £15.00 to £19.99 £9.00 £20.00 to £24.99 £9.00 £25.00 to £29.99 £9.00 £30.00 to £34.99 £9.00 £35.00 to £39.99 £9.00 £40.00 to £44.99 £9.00 £45.00 to £49.99 £9.00 £50.00 to £54.99 £9.00 £55.00 to £59.99 £9.00 £60.00 to Up £9.00 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 UK, BF Addresses · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £5.50 £5.00 to £9.99 £6.50 £10.00 to £14.99 £7.50 £15.00 to £19.99 £8.00 £20.00 to £24.99 £8.50 £25.00 to £29.99 £9.00 £30.00 to £34.99 £9.50 £35.00 to £39.99 £10.50 £40.00 to £44.99 £11.50 £45.00 to £49.99 £12.50 £50.00 to £54.99 £13.50 £55.00 to £59.99 £14.50 £60.00 to Up £18.00 Europe Zone 1 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £2.50 £5.00 to £9.99 £3.00 £10.00 to £14.99 £3.50 £15.00 to £19.99 £5.00 £20.00 to £24.99 £6.50 £25.00 to £29.99 £6.50 £30.00 to £34.99 £7.50 £35.00 to £39.99 £8.00 £40.00 to £44.99 £9.00 £45.00 to £49.99 £10.00 £50.00 to £54.99 £11.00 £55.00 to £59.99 £12.00 £60.00 to Up £15.00 Europe Zone 2 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £2.50 £5.00 to £9.99 £3.00 £10.00 to £14.99 £4.00 £15.00 to £19.99 £5.00 £20.00 to £24.99 £6.00 £25.00 to £29.99 £7.00 £30.00 to £34.99 £8.00 £35.00 to £39.99 £9.00 £40.00 to £44.99 £11.00 £45.00 to £49.99 £12.50 £50.00 to £54.99 £13.50 £55.00 to £59.99 £14.50 £60.00 to Up £18.00 Europe Zone 3 · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £4.50 £5.00 to £9.99 £5.50 £10.00 to £14.99 £6.50 £15.00 to £19.99 £7.00 £20.00 to £24.99 £7.50 £25.00 to £29.99 £8.50 £30.00 to £34.99 £9.50 £35.00 to £39.99 £10.50 £40.00 to £44.99 £11.50 £45.00 to £49.99 £12.50 £50.00 to £54.99 £13.50 £55.00 to £59.99 £14.50 £60.00 to Up £18.00 North America · Standard · (6 - 10 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £2.50 £5.00 to £9.99 £3.00 £10.00 to £14.99 £4.00 £15.00 to £19.99 £5.00 £20.00 to £24.99 £6.00 £25.00 to £29.99 £7.00 £30.00 to £34.99 £8.00 £35.00 to £39.99 £9.00 £40.00 to £44.99 £10.00 £45.00 to £49.99 £11.00 £50.00 to £54.99 £12.00 £55.00 to £59.99 £13.00 £60.00 to Up £15.00 Japan · Standard · (6 - 10 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £5.00 £5.00 to £9.99 £6.00 £10.00 to £14.99 £7.00 £15.00 to £19.99 £7.50 £20.00 to £24.99 £8.00 £25.00 to £29.99 £8.50 £30.00 to £34.99 £9.00 £35.00 to £39.99 £10.00 £40.00 to £44.99 £11.00 £45.00 to £49.99 £12.00 £50.00 to £54.99 £13.00 £55.00 to £59.99 £14.00 £60.00 to Up £18.00 Australia and Far East Asia · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £5.00 £5.00 to £9.99 £6.00 £10.00 to £14.99 £7.00 £15.00 to £19.99 £7.50 £20.00 to £24.99 £8.00 £25.00 to £29.99 £8.50 £30.00 to £34.99 £9.00 £35.00 to £39.99 £10.00 £40.00 to £44.99 £11.00 £45.00 to £49.99 £12.00 £50.00 to £54.99 £13.00 £55.00 to £59.99 £14.00 £60.00 to Up £18.00 M@ UK - Rest of World (ROW) · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £4.99 £5.00 £5.00 to £9.99 £6.00 £10.00 to £14.99 £7.00 £15.00 to £19.99 £7.50 £20.00 to £24.99 £5.00 £25.00 to £29.99 £8.50 £30.00 to £34.99 £9.00 £35.00 to £39.99 £10.00 £40.00 to £44.99 £11.00 £45.00 to £49.99 £12.00 £50.00 to £54.99 £13.00 £55.00 to £59.99 £14.00 £60.00 to Up £18.00
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
UK Deliveries - Express delivery: delivery: We aim to deliver all mainland UK express orders on the next working day or within 48 hours.
International Deliveries - We aim to deliver all international orders placed within 7 working days. However, sometimes during sale periods, public holidays or other busy periods, deliveries may take longer. If you have not received your delivery within 10 working days, please contact our Customer Services department.
Delivery Costs - Please click here to view Delivery Charges Table
Delivery Times - We aim to deliver all mainland UK standard orders with 24-48 hours. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 5 working days, please contact our Customer Services department. If you are not in when our couriers first try to deliver and they cannot find a safe location to leave the package, they will leave a card, take your order back and then attempt to delivery 2 more times on the following working days. Please follow the instructions on the card left by the courier to arrange redelivery
Tracking Your Delivery: When we despatch your order, we will send you a confirmation email. You should receive this email within 48 hours of placing your order. The email will contain a unique number to track your parcel with our couriers. You can either click the link in your confirmation email or follow the steps below to track your parcel.
Tracking for International Orders is Not Available, However an email confirmation will be sent when your order has been dispatched. Most orders will be delivered by your national postal service and so will arrive with your regular mail. If you are not home when the delivery is made, a notice card will be left by the postal service to advise on how your delivery can be collected. Larger orders will be delivered by a local courier who will attempt to deliver your order 3 times or leave with a neighbour. They will leave a notice card after each delivery attempt. Please follow the instructions on this card to collect your order or arrange redelivery
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Starlite Shoes are committed to maintaining your privacy and we take the security of our customers data very seriously. During the Order and Purchasing Process we ask for your Name, Telephone Number, Home Address, Email Address. In addition we will ask for your delivery address if it is different to the billing address and payment method details, we may obtain information about your usage of our website to help us develop and improve it further. The data we capture will enables us and our processors, to fulfil your order, notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Starlite Shoes If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
All email messages and email newsletters will contain information on how you can unsubscribe
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Starlight Shopping Mall to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.