4.7 stars over the past 12 months (1,068 ratings)
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Frequently Asked Questions
Q:How do you pack plants so they arrive safely?
A: The majority of plants are packed in boxes and clearly marked as plants, we then use carriers who we are used to carrying fragile goods. We also only despatch plants from Monday to Thursday so they are not sitting in depots over the weekend. During cold weather tender plants are wrapped in fleece or bubble wrap. We do not despatch tender plants during extreme weather conditions.
Q: How are fragile goods packed?
A: We despatch 95% of goods directly from our own nursery and warehouse. We have been selling by mail order for many years and have learnt how to pack goods to minimise the chance of damage during transit. We also choose our carriers carefully.
Q: How long does it take for you to despatch?
A: We promise to despatch within 5 days, but in reality most orders are despatched within 1 working day of receipt of order.
Detailed Seller Information
- VAT Number: GB684155614
Olive Grove - Details
- Store front:www.amazon.co.uk/shops/A1ZAMJ3HXP5Z89
For questions regarding products, order delivery, or returns, please contact Olive Grove Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Olive Grove
Olive Grove is an established family run business that, although new to Amazon, has been selling plants and other goods for the home and garden by mail order for over 20 years. We pride our selves on supplying quality plants and goods at a reasonable price, and providing excellent after sales service and advice that many of our larger competitors cannot provide.
We guarantee to ship within 5 working days of receipt of order, but in reality we ship the vast majority of orders within 1 working day. If delivery is going to be any longer for any reason we will always contact the customer within 24 hours.
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Olive Grove Delivery Rates
Delivery is free for all orders over £300, orders under this are charged at just £5.99.These charges are for mainland England, Wales and southern Scotland only. Customers off shore or in central or northern Scotland please contact us for a postage quote.
Listed below are delivery details for Olive Grove, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address Europe Zone 1 UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to £300.00 £5.99 £300.01 to Up £0.00 Europe Zone 1 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £50.00 £19.99 £50.01 to £100.00 £29.99 £100.01 to £200.00 £49.99 £200.01 to Up £79.99
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Delivery is free for all orders over £300, orders under this are charged at just £5.99. These charges are for mainland England, Wales and southern Scotland only. Customers off shore or in central or northern Scotland please contact us for a postage quote.We normally ship using TNT, Royal Mail, Yodel or Palletline depending on the size and weight of the product.We normally ship within 2 working days of order, but this may take longer during busy spells. Goods are sent on a 24 or 48 hour service so you would normally receive your goods or plants within 3or 4 working days of order.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
At Olive Grove no details about our customers will ever be passed onto third parties.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Olive Grove to get information about any additional policies that may apply:
Contact this seller Phone: 08455193394
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.