Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (1,724 ratings)

Frequently Asked Questions

Are discounts available for bulk orders?

Yes, we can offer substantial saving s if buying in bulk. Please contact us with your requirements.

 

What if I change my mind about my purchase?

 

All of our items come with a 14 day no fuss return policy, so if you change your mind or the item isn’t what you expected simply return it, free of charge for a full refund. Refunds are processed within 48 hours of items being returned.

 

 

What kind of guarantee is offered on Items?

 

The items we supply are manufactured to our specification so we are confident they are built to last, so confident that we offer a lifetime guarantee on every single item we sell. If your item develops a fault, get in touch and we’ll exchange it free of charge.

 

 

How long does delivery take?

Delivery times provided by eBay are an estimate only. Most items sent with the UK usually arrive within 1-2 working days, however this is entirely dependent on the performance of Royal Mail and can sometimes take a little longer, which unfortunately we cannot control. Items sent within Europe usually take 5-7 working days. If you urgently require an order we do offer a guaranteed next day delivery which can be chosen at checkout.

 

I need help and advice about my purchase?

If you need help, advice or if you are unsure about anything regarding your purchase get in touch. Send us an email, an eBay message or give us a call.

We are available Monday – Friday 10am – 5pm

0800 024 6795

Detailed Seller Information

  • Business Name: ABM Worldwide Limited
  • Business Type: E Commerce
  • Trade Register Number: 08179794
  • VAT Number: GB175970664
  • Phone number: 0800 024 6795
  • Business Address:
    • Unit 103 Bradley Fold Industrial Estate
    • Radcliffe Moor Road
    • Bolton
    • Greater Manchester
    • BL2 6RT
    • GB

Elephone UK - Details

  • Top of Page

    About Elephone UK

    We started selling on Amazon in 2002 under the name ANR Computer Supplies, focussing on networking equipment. We were selling mostly wireless routers and wireless network cards. By 2004, we had become the 8th largest supplier of Belkin wireless routers in the UK. We were receiving large numbers of orders a day, and so we were able to build strong relationships with our suppliers, to ensure that we could get our products at low prices. This saving was, and still is, always passed directly onto our customers.

     

    We soon expanded our product range to items such as TV monitors and DVD drives, however in 2009, we decided to focus on mobile phones, selling under the name elephone. Since then, we have received 1000s of orders, from both the UK and across Europe, and we have used our knowledge and experience to ensure that customers receive their items quickly, without any problems. We have recently opened our new Distribution Centre, which has made the whole process more automated, meaning orders are now dispatched quicker than before. Most orders placed before 2pm are now posted the same day, as a result of this new Distribution Centre.

     

    In the past few months, we have started to expand our product range further, and we are using our past experience on selling networking equipment to provide high quality network appliances and cables, suitable for both home and office use. We are hoping to expand this range of products even further to give customers more choice about which products to buy. However we understand that to remain a successful business, we must also provide excellent customer support, to ensure that any problems customers may have are resolved quickly and in a appropriate way that satisfies the customer.

     

    We aim to give customers a speedy delivery of their order and excellent after sales support. We try to put ourselves in their position by asking, 'Would I be happy if I was given this service after buying something?' By ensuring that customers are happy with our service, we believe that we can continue to remain a successful business into the distant future.

     

  • Top of Page


    Elephone UK Delivery Rates


    Listed below are delivery details for Elephone UK, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £0.00
    £10.01 to £29.95 £4.95
    £29.96 to £50.00 £7.95
    £50.01 to Up £9.95
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £1.95
    £10.01 to £29.95 £6.95
    £29.96 to £50.00 £8.95
    £50.01 to Up £9.95
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £0.00
    £10.01 to £29.95 £4.95
    £29.96 to £50.00 £7.95
    £50.01 to Up £9.95
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £3.95
    £10.01 to £29.95 £9.95
    £29.96 to Up £11.95
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £3.95
    £10.01 to £29.95 £9.95
    £29.96 to Up £11.95
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £10.00 £3.95
    £10.01 to £29.95 £9.95
    £29.96 to Up £11.95

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

    Top of Page
    Elephone UK Dispatch Policies

    Unless noted otherwise in the ordering pipeline Elephone UK dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
    Top of Page
    Elephone UK Tax Information

    Prices are displayed inclusive of any applicable VAT.
    Top of Page

  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Elephone UK with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Elephone UK's Privacy Policy.

    Privacy Practices

    Elephone UK values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Elephone UK to get information about any additional policies that may apply:

    Contact this seller Phone: 0800 024 6795

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.