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4.9 stars during time selling on Amazon.
4.9 stars during time selling on Amazon. (1,468 ratings)

Detailed Seller Information

  • VAT Number: DE280745662

Stilgut Ltd. - Details

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    About Stilgut Ltd.

    living & comfort GmbH
    Mehringdamm 33
    10961 Berlin
    Tel: +49(0)30-8441470
    Fax: +49(0)30-84414710
    Email: info@stilgut.de

    Internet: www.stilgut.de
     

    represented by Daniel Mursch
    Company Reg No: HRB 96446 B
    Registergericht: AG Charlottenburg
    VAT Number (DE): DE 205242216

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    Stilgut Ltd. Delivery Rates


    Listed below are delivery details for Stilgut Ltd., including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 18 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00
    UK - Mainland Street PO BoxETA3 - 18 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00
    UK, BF AddressesETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£0.00


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 18 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Stilgut Ltd. Dispatch Policies

    Unless noted otherwise in the ordering pipeline Stilgut Ltd. dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    Stilgut Ltd. Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Stilgut Ltd. with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Stilgut Ltd.'s Privacy Policy.

    Privacy Practices

    Stilgut Ltd. values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Stilgut Ltd. to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page General Terms and Conditions

    General Terms and Conditions 
    Information for consumers on distance contracts
    as well as customer information for e-commerce contracts

    § 1 Area of applicability

    For the business relationships between the customer, and us as provider, the following general terms and conditions apply for orders made over the website Amazon® in their valid version at the time of the order.   

    § 2 Conclusion of contract

    The description of our products on Amazon only comprises an invitation to customers to make an offer to form a contract. When the customer sends an order over the Amazon website, he delivers an offer in the sense of § 145 BGB (the German Civil Code) to conclude a contract. After sending the order, the customer first receives a confirmation of receipt of the order. 

    The contract between the customer and us is not concluded until the customer receives a shipping confirmation of the ordered goods in text form within 10 days after the order was sent.   

    § 3 Who shall bear the routine costs for returns if the customer exercises the right of rescission 

    You are to carry the routine costs for returns if the delivered goods are what was ordered and if the price of the thing to be returned does not exceed a value of 40.00 Euro or if, in the case of the price of the thing being higher at the time of the cancellation, you have not yet provided the consideration or made a contractually agreed part payment. Otherwise, it is free for you to return the item. 

    § 4 Delivery, shipping costs, transfer of risk

    Delivery is carried out according to the shipping costs set out for each individual item. If the customer is the consumer, we carry the shipping risk in each case irrespective of the type of shipping. If the customer is a company, all risks and dangers of shipping are transferred to the customer as soon as the goods are handed over by us to the carrier commissioned. 

    § 5 Reservation of title

    The delivered goods remain our property until the sale price is paid in full. 

    § 6 Payments

    Only the methods of payment indicated to the customer when making the order shall be accepted.   

    § 7 Guarantee

    The guarantee complies with the statutory provisions of the German Civil Code (BGB). If the sale is a commercial transaction for both contract partners, the regulations in the German Commercial Code (HGB) remain unaffected. 

    § 8 Information for consumers in long distance contracts as well as customer information for e-commerce contracts 

    a) 
    We are not subject to special codes of practice that are not specifically mentioned. 

    b)
    You can identify possible type errors when submitting your order during the order process before sending the order and correct it before sending the order with the help of the change function.

    c)
    For the material features of the products offered by us as well as the validity period of temporary offers, if applicable, please use the individual product descriptions provided with our offers. 

    d)
    German is the exclusive language for the conclusion of contracts.  

    e)
    You can submit complaints and guarantee claims to the address given in the information on the provider. 

    f)
    You can save the contract text on your computer by clicking the right mouse button on the save function of your browser or print it using your browser’s print function. The contract text is not accessible to you. Moreover, you can view information about your order using your user account under the heading “Where is my order?” The contract text will also be saved by us. 

    g)
    Please take information on payment, delivery or performance from the precise product offer.  

    § 9 Miscellaneous

    a)
    The law of the Federal Republic of Germany applies to the contractual relationship between the customer and us as well as to the respective terms and conditions. If the customer is the consumer, existing valid statutory provisions and rights in the law of the customer’s country of residence to the benefit of the consumer remain unaffected by this agreement. The UN Convention on the International Sale of Goods does not apply. 

    b)
    The court of our company’s seat has exclusive jurisdiction if the customer is a trader in the sense of the HGB or a corporation under public law. Moreover, in this case we have the right to take legal action in the seat of the customer.

    § 10 Severability clause

    Should individual provisions of this contract be wholly or partly legally ineffective or later lose their legal effectiveness, the validity of the remaining contract shall not be affected.   


  • Top of Page Right to cancellation

    Information on the right to cancellation for consumers 

    Information on the right to cancellation

    Right to cancellation

    You can cancel your declaration of agreement within 14 days without providing reasons for it in text form (e.g. letter, fax, email) or – if the item is delivered to you before the expiry of the deadline – by returning the item. The period begins after receipt of these instructions in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before the receipt of the first part delivery), not before the conclusion of the contract in the case of services and also not before our duties to inform according to Article 246 § 2 in connection with § 1 paragraphs 1 and 2 EGBGB (Introductory Law to the German Civil Code) as well as our obligations under § 312e  paragraph 1 sentence 1 BGB (German Civil Code) in connection with Article 246 § 3 EGBGB. In order not to exceed the cancellation time limit, the sending of the cancelation or the item in good time will suffice. The cancellation is to be sent to:

    living & comfort GmbH
    Mehringdamm 33
    10961 Berlin
    Fax: 030-84414710
    Email: info@stilgut.de
    Represented by the Managing Director Daniel Mursch


    Consequences of cancellation

    In the case of an effective cancellation, the benefits received by both sides are to be returned and, if necessary, advantages gained (e.g. interest) are also to be returned. If you cannot return the benefits received in whole or in part, or can only do so in an impaired condition, you must in this respect provide compensation for lost value if necessary. For the delivery of items, this does not apply if the deterioration of the thing is discovered only after being checked – as would have been possible in the retail outlet. You need not pay compensation for lost value for deterioration which occurs through putting the item into use as instructed. Items eligible for shipping are to be returned at our risk. You are to carry the costs of the return if the delivered goods are what was ordered and if the price of the thing to be returned does not exceed 40.00 Euro or if, in the case of the price of the item being higher at the time of the cancellation, you have not yet provided the consideration or made a contractually agreed part payment. Otherwise, the return does not cost you anything. Items which are not eligible for shipping shall be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your statement cancelling the contract or the receipt of the item by us.

    End of disclaimer