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Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (100 ratings)

Frequently Asked Questions

For Body Clock FAQ's please navigate to //www.bodyclock.co.uk/questions.html

For Babycare TENS FAQ's please navigate to

//www.babycaretens.com/#tensmachine 

 

 

Detailed Seller Information

  • VAT Number: GB549245129

Body Clock Health Care Limited - Details

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    About Body Clock Health Care Limited

    The Body Clock™ Difference Body Clock insists on quality - from the moment a new product design is conceived, throughout its manufacturing, and in our customer service. That is whay many of our units have a 5-year guarantee against manufacturer's defects. Body Clock™ has been trading since 1989 and has built up an enviable reputation for the quality or our Body Clock™ and Babycare Tens™ products. Body Clock™ is a leading supplier of TENS machines, EMS and Electroacupunture units to pharmacy chains, medical professionals (including physiotherapists and midwives) and hospitals worldwide, including the NHS here in the UK.

    Our previous amazon customer feedback reflects that quality of our goods and services, see below for a recent selection:

    Date
    Buyer
    Rating
    Comment
    18.10.07
    R W Maclaine
    5 out of  5
    Great product, fast delivery
    11.10.07
    Mike Quinlan
    5 out of 5
    Good, prompt service
    13.09.07
    Sylvia Veitch
    4 out of 5

    No problems

    02.09.07
    Brian Walsh
    5 out of 5
    Goods arrived within 72 hours of placing order. Excellent.
    01.09.07
    William T. Ellis
    5 out of 5
    This is the 3rd item I have bought very good to deal with.
    27.08.07
    S. R. Shaw 5 out of 5
    Everything was as it said and is easy to use.
    20.08.07
    Emily O'Neill
    5 out of 5
    Excellent service
    17.08.07
    Marion
    5 out of 5 Was as described and came on date agreed terrific
    20.06.07
    Geraldine Baird
    5 out of 5
    Received today thanks
    14.06.07
    Lisa Davie
    5 out of 5
    This was for my in-laws after I recommended, quick response. Thanks.
    16.05.07
    Diane Green
    5 out of 5 OK
    14.05.07
    Mr. I. Jones
    5 out of 5 All OK
    02.04.07 Basil Turner
    5 out of 5
    Good service
    24.03.07
    Mr. J. T. Arthurs
    5 out of 5
    Despatched quickly and as advertised.
    15.03.07
    D Cumbor
    5 out of 5
    I need to change the delivery address, and bodyclock dealt with this very efficiently and courteously. The package arrived within 48 hours of ordering and I am delighted with the stimplus unit.  I certainly recommend Body Clock!
    15.03.07
    Flt Lt Colin Murray

    5 out of 5

    Very fast delivery, well packaged.
    05.03.07
    Karensa Gardiner
    5 out of 5
    Well delivered item, thanks.
    17.02.07
    Alexander Thomson
    5 out of 5 Quick Delivery
    15.02.07
    Mr. K. Hubbard
    5 out of 5 Good price, good delivery, just what the doctor ordered.
     

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    Body Clock Health Care Limited Delivery Rates


    Listed below are delivery details for Body Clock Health Care Limited, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    North America
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £12.00 £2.50
    £12.01 to £79.95 £4.95
    £79.96 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £50.00 £6.95
    £50.01 to £100.00 £8.95
    £100.01 to Up £11.95
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £12.00 £2.50
    £12.01 to £79.95 £4.95
    £79.96 to Up £0.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £12.00 £8.50
    £12.01 to Up £12.95
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £12.00 £8.50
    £12.01 to £25.00 £12.00
    £25.01 to £50.00 £19.95
    £50.01 to £100.00 £24.95
    £100.01 to Up £29.95
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £12.00 £8.50
    £12.01 to £25.00 £12.00
    £25.01 to £50.00 £19.95
    £50.01 to £100.00 £24.95
    £100.01 to Up £29.95
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £12.00 £8.50
    £12.01 to £25.00 £12.50
    £25.01 to £50.00 £20.50
    £50.01 to £100.00 £25.50
    £100.01 to Up £31.00
    North America · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £12.00 £19.95
    £12.01 to £50.00 £24.95
    £50.01 to Up £29.95

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Body Clock Health Care Limited Dispatch Policies

    Shipping Rates


    Zone
    Delivery
    Carriage Charges
    1 unit 2 units 3 units 4 units
    UK: 1st Class 2-5 work days £3.95 £7.90 £10.00 £10.00
    UK: Special Delivery* 1 work day £6.95 £10.90 £12.90 £12.90
    USA/Canada: Courier** 3-5 work days £12.35 £15.00 £17.50 £20.00
    Europe 3-5 work days £8.00 £11.00 £14.50 £18.00
    International: Courier 8-12 work days £12.95 £19.00 £23.50 £27.00


    *UK Special Delivery is a "sign for" service. Please ensure there is someone available to sign for this parcel at the delivery address between 9.00am – 5.30pm

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    Body Clock Health Care Limited Tax Information

    Prices are displayed inclusive of any applicable VAT.
    Top of Page

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Body Clock Health Care Limited with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Body Clock Health Care Limited's Privacy Policy.

    Privacy Practices

    Body Clock Health Care Limited values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Body Clock Health Care Limited to get information about any additional policies that may apply:

    Contact this seller Phone: 02085329595

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Returns and Refund policy contd.

    Returns and Refund policy contd.

    15.    Where a claim of defect or damage is made the Goods shall be returned to us and You shall be entitled to a replacement of the Goods or full refund (including delivery charges) and any return postal charges if the Goods are in fact defective.

    16.    If the Goods returned are faulty and You do not want the Goods to be replaced, we will refund all monies paid by You for the Goods, including delivery costs.

    17.     If the Goods returned do not comply with your order, We shall replace them at no further charge to You.

    18.     To exercise your right of cancellation, You must give notice to Us by telephone, or email us at sales@bodyclock.co.uk.

    19.       Where returned Goods are found to be damaged due to your fault You will be liable for the cost of remedying such damage. Where repair is not possible You will be liable for the full cost of the Goods as detailed in the invoice relating to your order.

    20.       The Goods must be returned to Body Clock Health Care Limited at 108 George Lane, South Woodford, London E18 1AD (telephone: +44 (0)208 532 9595 fax: +44 (0)208 532 9551).

    21.        When returning Goods please clarify the reason for return on the delivery note and whether a refund or replacement is requested. Please ensure the delivery note is packed with the items to be returned. If the delivery note is lost You must include details that clearly identify who You are, your full address and telephone details, what You are returning and the original invoice number.

    22.         Once You have notified Us that You are cancelling the contract, and if your order has not yet been despatched We will refund or re-credit You within 30 days for any sum that has been paid by You for the Goods. For items that have already been despatched We will refund or re-credit You within 30 days of the Goods being received back at our premises in the good condition specified in these Terms and Conditions and having been accepted by Us.

    23.           If You do not return the Goods as required, We may charge You for the direct costs of recovering the Goods.

    24.          You do not have the right to cancel the contract if the order is for audio or video recordings which have been unsealed by You or for Goods which by their very nature cannot be returned (such as vaginal probes or underwear) or are liable to deteriorate or expire rapidly.