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Frequently Asked QuestionsWHERE IS MY ITEM?
Detailed Seller Information
- Business Name: Big Blue Cat Ltd
- Business Type: nursery retail
- Trade Register Number: 07665286
- VAT Number: GB122322370
- Phone number: +44 1364 72742
- Business Address:
- Unit 4 Kingswood Court
- Long Meadow
- South Brent
- TQ10 9YS
Nest Shop - Details
- Store front:www.amazon.co.uk/shops/A1RY6K4UJ6QADB
For questions regarding products, order delivery, or returns, please contact Nest Shop Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About Nest Shop
Nest Shop is committed to providing each customer with the highest standard of customer service.
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Nest Shop Delivery Rates
Listed below are delivery details for Nest Shop, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD) All Regions UK/GB excluding BF address UK - Mainland Street UK, BF Addresses Europe Zone 1 Europe Zone 2 Europe Zone 3 North America Japan Australia and Far East Asia M@ UK - Rest of World (ROW) UK/GB excluding BF address Street · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 UK/GB excluding BF address Street · Expedited · (1 - 2 days) Per Shipment Bands Shipment Rate £0.00 to Up £4.99 UK - Mainland Street PO Box · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 UK, BF Addresses · Standard · (3 - 5 days) Per Shipment Bands Shipment Rate £0.00 to Up £0.00 Europe Zone 1 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £5.00 £1.99 £5.01 to £10.00 £2.60 £10.01 to £20.00 £4.49 £20.01 to £40.00 £10.99 £40.01 to £100.00 £39.99 £100.01 to Up £59.99 Europe Zone 2 · Standard · (3 - 7 days) Per Shipment Bands Shipment Rate £0.00 to £5.00 £1.99 £5.01 to £10.00 £2.60 £10.01 to £20.00 £4.49 £20.01 to £40.00 £10.99 £40.01 to £100.00 £39.99 £100.01 to Up £69.99 Europe Zone 3 · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £5.00 £1.99 £5.01 to £10.00 £2.60 £10.01 to £20.00 £4.49 £20.01 to £40.00 £10.99 £40.01 to £100.00 £39.99 £100.01 to Up £69.99 North America · Standard · (6 - 10 days) Per Shipment Bands Shipment Rate £0.00 to £5.00 £2.29 £5.01 to £10.00 £2.99 £10.01 to £20.00 £6.99 £20.01 to £40.00 £19.99 £40.01 to £100.00 £69.99 £100.01 to Up £79.99 Japan · Standard · (6 - 10 days) Per Shipment Bands Shipment Rate £0.00 to £5.00 £2.90 £5.01 to £10.00 £3.79 £10.01 to £20.00 £5.50 £20.01 to £40.00 £19.99 £40.01 to £100.00 £95.00 £100.01 to Up £150.00 Australia and Far East Asia · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £5.00 £2.90 £5.01 to £10.00 £3.79 £10.01 to £20.00 £5.50 £20.01 to £40.00 £19.99 £40.01 to £100.00 £99.99 £100.01 to Up £150.00 M@ UK - Rest of World (ROW) · Standard · (8 - 12 days) Per Shipment Bands Shipment Rate £0.00 to £5.00 £2.90 £5.01 to £10.00 £3.79 £10.01 to £20.00 £5.50 £20.01 to £40.00 £19.99 £40.01 to £100.00 £99.99 £100.01 to Up £169.99
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
UK DELIVERY:Most of our lower value orders sent using the free Economy delivery service will be sent using Citylink Royal Mail 2nd class post. This service has a delivery aim of 3-4 working days but please allow longer during busy periods such as the run up to Christmas. Please also bear in mind that we have a 1-3 working day despatch time for Economy delivery orders. Royal Mail do not class a 2nd class parcel as missing until 15 working days (including Saturdays) after despatch. For this reason, we are unable to send replacement orders or issue refund for orders not received before this 15 working day period has passed. Therefore we strongly recommend customers to always choose our Express delivery service at the checkout if they are unable to wait up to 3 weeks for their order to arrive.We use a tracked courier service for our Express delivery service orders, the delivery aim of this service is 1-2 working days. Please bear in mind we also have a 1-2 working day despatch time for Express delivery orders.INTERNATIONAL DELIVERY:Most of our lower value international orders are sent using Royal Mail airmail, this is not a trackable service and can take up to 45 days to arrive. Please bear this in mind before purchasing if you need your order in a hurry.PACKAGING:Please note, to keep our prices as low as possible for our customers, we sent most items in a poly postage bag. This means the outer packing of your item may be squashed during transit, especially if sent overseas. The inner product should not be damaged, but the outer packaging may be squashed. This is especially true with items such as tea bags, feminine car products and other items we consider not to be likely given as gifts.†For large items that do not fit into a poly postage bag, we may attached the postal labels directly to the product packaging.†If you require your item to be packed in a different way, please always send us a message after placing your order to let us know.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Nest Shop values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Nest Shop to get information about any additional policies that may apply:
Contact this seller Phone: +44 1364 72742
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.