Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (4,023 ratings)

Detailed Seller Information

  • VAT Number: GB621962345

The Simply Group - Details

  • Top of Page

    About The Simply Group

    The Simply Group specialises in a range of outdoor and leisure markets such as swimming, hiking, camping, fitness, skiing, beachwear & underwear.

    We operate our retail outlet from a large industrial unit in the heart of Faversham, Kent. Harnessing intelligent data and technology to streamline our business has been fundamental to our success. This has allowed us to keep your prices down and customer satisfaction high. Our emphasis on customer experience has led to a number of our online stores being nominated for numerous e-commerce awards, keeping us at the forefront of the retail dot com era.

    Across our stores, we give professional industry advice and stock all of the leading brands. Our teams in sales, warehousing, dispatch and post sales are available to offer you exceptional service and a level of expertise and customer service that few companies can rival.

    Our public shop is open 7 days a week, for a full list of open times; please visit our The Simply Group website for more details.


    Our History

    We were established in 1995 as a dive store in a small rural facility. As the first dive centre to offer an online dive store we quickly grew out of our first premises. In 2001 we moved to a larger industrial unit to cope with the growth. In 2004 we expanded into other markets allowing us to compete with other businesses on a much higher level.

    We’ve since moved premises again to a larger unit and currently staff an expanding team of professionals. Our aim is to offer you the best online shopping experience available, whilst being on hand to assist you with specialist product knowledge and advice.

  • Top of Page


    The Simply Group Delivery Rates

    SHIPPING CHARGES

    Free shipping for Standard UK Mainland
    £5.95 for Expedited UK Mainland


    Listed below are delivery details for The Simply Group, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£5.95
    UK PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    BFPOETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£3.95---
    UK Off-Mainland *DISABLED*ETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£3.95---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£6.95---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£6.95---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

    Top of Page
    The Simply Group Dispatch Policies

    DELIVERY

    We aim to despatch your order as soon as possible after receiving it from Amazon - usually the same working day (Mon-Fri, before 3pm).  Delivery usually takes 1 to 2 days from despatch for Expedited deliveries and up to 4 days for Standard deliveries (excluding weekends and public holidays).

    BFPO

    Should you require we are able to ship your order via the British Forces Post Office.  Unfortunately however, we are unable to support VAT free sales to BFPO addresses via Amazon regardless of their location.

    Channel Islands

    Unfortunately we are unable to support VAT free sales to Channel Island addresses via Amazon.

    Top of Page
    The Simply Group Tax Information

    Prices are displayed inclusive of any applicable VAT.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide The Simply Group with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to The Simply Group's Privacy Policy.

    Privacy Practices

    The Simply Group values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact The Simply Group to request a refund or obtain information about any additional policies that may apply:

    Contact this seller

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.