4.8 stars over the past 12 months (474 ratings)
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Detailed Seller Information
- VAT Number: GB770399794
Homecrafts - Details
- Store front:www.amazon.co.uk/shops/A1P9I68JA24E1K
For questions regarding products, order delivery, or returns, please contact Homecrafts Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Homecrafts® is the UK's leading supplier of Arts & Crafts materials. We began as a traditional catalogue order service before launching our first website in 1999, making us one of the oldest Crafting websites online today.
We are passionate about customer service, and employ a team of full-time craft enthusiasts just to be there to advise you on techniques, hints and tips, or to help you select from one of other 15,000 different products we sell.
Your orders can be placed safe in the knowledge that we are a bricks and mortar company with real buildings and staff. In April 2011, we moved into a large, modern & eco-friendly warehouse with a state-of-the-art IT system which processes orders throughout the day. This means we can handpick your order, wrap it and ship it to you quickly, and if for any reason you aren't entirely satisfied, we'll exchange or refund it with a fair, no quibble returns policy.
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Homecrafts Delivery Rates
Listed below are delivery details for Homecrafts, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)Standard UK/GB excluding BF address Street ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £2.99 UK - Mainland Street PO Box ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £2.99 UK, BF Addresses ETA 3 - 5 days per Item £0.00 per Weight (kgs) £0.00 per Shipment £2.99
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
We don’t conform to ‘traditional’ customer service practices, we strive to break the mould and offer a personal service tailored to your needs. We produce a range of over 15,000 quality products we’re proud to dispatch quickly and safely to UK addressesWe strongly believe that our customers are our business and that is why we try to give the very best product range, the very best customer service and the very best delivery of the very best quality products.
If you aren’t completely happy with a product you’ve bought from us, we promise we’ll either exchange or refund your order. No fuss, no quibble.
In the event something does go wrong, we promise to rectify it as soon as possible, keeping you up-to-date constantly as we investigate it quickly and thoroughly.
Our team is on standby Monday to Friday, 8.30am till 5pm (GMT) should you have any questions or wish to return something you’ve bought from us. Give us a call on 0116 269 7733. If you want to write us a letter, our address is:-
LE4 9HQ, UK
Alternatively you can send us an email. We employ a team of full-time craft enthusiasts just to be there to advise you on techniques, hints and tips, or to help you select from one of other 15,000 different products we sell. Just give us a call and ask to be transferred to the Product or Creative team. Have a cup of tea or coffee on standby as we’re known to have a bit of a chat!
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Homecrafts values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Homecrafts to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.