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4.8 stars over the past 12 months
4.8 stars over the past 12 months (474 ratings)

Detailed Seller Information

  • VAT Number: GB770399794

Homecrafts - Details

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    About Homecrafts

    Homecrafts® is the UK's leading supplier of Arts & Crafts materials. We began as a traditional catalogue order service before launching our first website in 1999, making us one of the oldest Crafting websites online today.

    We are passionate about customer service, and employ a team of full-time craft enthusiasts just to be there to advise you on techniques, hints and tips, or to help you select from one of other 15,000 different products we sell.

    Your orders can be placed safe in the knowledge that we are a bricks and mortar company with real buildings and staff. In April 2011, we moved into a large, modern & eco-friendly warehouse with a state-of-the-art IT system which processes orders throughout the day. This means we can handpick your order, wrap it and ship it to you quickly, and if for any reason you aren't entirely satisfied, we'll exchange or refund it with a fair, no quibble returns policy.

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    Homecrafts Delivery Rates

     


    Listed below are delivery details for Homecrafts, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.99
    UK - Mainland Street PO BoxETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.99
    UK, BF AddressesETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.99


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Homecrafts Dispatch Policies

    We don’t conform to ‘traditional’ customer service practices, we strive to break the mould and offer a personal service tailored to your needs. We produce a range of over 15,000 quality products we’re proud to dispatch quickly and safely to UK addressesWe strongly believe that our customers are our business and that is why we try to give the very best product range, the very best customer service and the very best delivery of the very best quality products.

    If you aren’t completely happy with a product you’ve bought from us, we promise we’ll either exchange or refund your order. No fuss, no quibble.

    In the event something does go wrong, we promise to rectify it as soon as possible, keeping you up-to-date constantly as we investigate it quickly and thoroughly.

    Our team is on standby Monday to Friday, 8.30am till 5pm (GMT) should you have any questions or wish to return something you’ve bought from us. Give us a call on 0116 269 7733. If you want to write us a letter, our address is:-


    Homecrafts
    Hamilton House
    Mountain Road
    Leicester
    LE4 9HQ, UK

    Alternatively you can send us an email. We employ a team of full-time craft enthusiasts just to be there to advise you on techniques, hints and tips, or to help you select from one of other 15,000 different products we sell. Just give us a call and ask to be transferred to the Product or Creative team. Have a cup of tea or coffee on standby as we’re known to have a bit of a chat!

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    Homecrafts Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Homecrafts with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Homecrafts's Privacy Policy.

    Privacy Practices

    Homecrafts values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Homecrafts to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.