4.5 stars over the past 12 months (2,865 ratings)
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Frequently Asked Questions
When can I expect delivery of my item?
All items, except high value items are dispatched within 48 hours of your payment clearing. (Excluding Weekends & Bank Holidays).
For high value items such as mobile phones, iPods & game consoles we impose a 5-7 day clearing period for payment verification (Excluding Weekends & Bank Holidays). Due to a large number of fraudulent transactions (third-party hacks into eBay & PayPal accounts) received by our company in the past we implemented this policy as a safety net to catch any such fraudulent transactions. We apologize for any inconvenience this may cause you but safety and security is our first priority.
Please check the listings for specifics. We dispatch by Royal Mail First Class / Second class Service; UK customers in most instances can expect delivery in 1 to 2 working days, but Royal Mail does not guarantee this. Non-UK customers can expect delivery within 2 to 10 working days, but again this is not guaranteed.
I received faulty or wrong item, what shall I do?
We apologise in advance if this happens. Prior to any return please get in contact with us through Amazon, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 48-hour turnaround Monday to Friday. Please note that the buyer pays the cost of return postage in any instance, and you are responsible for ensuring we receive the item back prior to a refund or exchange.
Please note that we are not responsible for any delays in shipping or damaged or missing items. We will not entertain any claims outside of your purchased item. Any personal / Business loss with the item you have purchased is solely your responsibility. Please make sure you have other resources available before you are ordering any important item / supply as sometime due to postal delays or faulty items or missing products may result that you are not able to use your item for a long time.
We will however in such case ask you to return the item for a refund.
I would like a refund, how do I go about this?
A full refund on the purchase price of the item will be provided if the item is returned within 14 working days of receipt, and in its original condition. Prior to any return please get in contact with us through Amazon, and we will provide you with the information you require to return the item. All returns are processed within 5 working days of receipt.
Please return the item within 14 working days or please check the item description carefully. .Please note that for return of any unwanted item , we reserve the right to charge 25% fees if you have opened the box or used or removed the item from the box and our delivery cost , Which will be deducted from item value
PLEASE NOTE THAT YOU MUST RETURN ANY UNWANTED OR FAULTY ITEM WITHIN 14 DAYS.
Why is the cost of P&P more than the cost of a stamp?
Our costs include delivery charges, packaging, and handling charges. To avoid any disappointment please do not bid on our items if you feel unhappy about the cost of P&P. Winning an item constitutes your acceptance of the above.
The Recorded Delivery & International Signed for Tracking Numbers are not working?
Items that are sent by Royal Mail Recorded Delivery or Royal Mail International Signed For service are only traceable upon delivery. Upon issuing of a Tracking number to you; your item is in the hands of the postal service. These are the terms and conditions of these services. We have no control over this. Please allow 18 days prior to making any contact with us regarding non-receipt. Note – Please also check the postal address you supplied on the PayPal transaction receipt.
Detailed Seller Information
- Business Name: GENUINE CENTRE LTD
- VAT Number: GB144717019
- Business Address:
- EURO HOUSE
- UNIT G2 , GROUND FLOOR
- PR1 4BQ
Gizmofones - Details
- Store front:www.amazon.co.uk/shops/A1OQZT23BTDFUS
For questions regarding products, order delivery, or returns, please contact Gizmofones Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Gizmofones Delivery Rates
Listed below are delivery details for Gizmofones, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK/GB excluding BF address Street ETA 3 - 5 days 1 - 2 days per Item £0.00 £2.20 per Weight (kgs) £0.00 £0.00 per Shipment £0.00 £5.50 UK - Mainland Street PO Box ETA 3 - 5 days --- per Item £0.99 --- per Weight (kgs) £0.00 --- per Shipment £4.99 --- UK, BF Addresses ETA 3 - 5 days --- per Item £0.99 --- per Weight (kgs) £0.00 --- per Shipment £6.99 --- Europe Zone 1 ETA 3 - 7 days --- per Item £0.00 --- per Weight (kgs) £3.00 --- per Shipment £3.99 --- Europe Zone 2 ETA 3 - 7 days --- per Item £0.00 --- per Weight (kgs) £3.00 --- per Shipment £3.99 --- Europe Zone 3 ETA 8 - 12 days --- per Item £0.00 --- per Weight (kgs) £3.00 --- per Shipment £3.99 --- North America ETA 6 - 10 days --- per Item £0.00 --- per Weight (kgs) £4.00 --- per Shipment £5.99 --- Japan ETA 6 - 10 days --- per Item £0.00 --- per Weight (kgs) £4.00 --- per Shipment £5.99 --- Australia and Far East Asia ETA 8 - 12 days --- per Item £0.00 --- per Weight (kgs) £4.00 --- per Shipment £5.99 --- M@ UK - Rest of World (ROW) ETA 8 - 12 days --- per Item £0.00 --- per Weight (kgs) £4.00 --- per Shipment £5.99 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
All items are in stock and are dispatched to you within 48 Working hours of your payment being received. Please note that items purchased on weekends and Bank Holidays are dispatched the next working day.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
We do not share your personal information with any other companies and we do not store credit/debit card details.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Gizmofones to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.