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4.5 stars over the past 12 months
4.5 stars over the past 12 months (2,900 ratings)

Frequently Asked Questions

 When can I expect delivery of my item?   

All items, except high value items are dispatched within 48 hours of your payment clearing. (Excluding Weekends & Bank Holidays). 

For high value items such as mobile phones, iPods & game consoles we impose a 5-7 day clearing period for payment verification (Excluding Weekends        & Bank Holidays). Due to a large number of fraudulent transactions (third-party hacks into eBay & PayPal accounts) received by our company in        the past we implemented this policy as a safety net to catch any such fraudulent transactions. We apologize for any inconvenience this may cause you but safety and security is our first priority.        

Please check the listings for specifics. We dispatch by Royal Mail First Class / Second class Service; UK customers in most instances can expect        delivery in 1 to 2 working days, but Royal Mail does not guarantee this. Non-UK customers can expect delivery within 2 to 10 working days, but again this is not guaranteed.   

I received faulty or wrong item, what shall I do?   

We apologise in advance if this happens. Prior to any return please get in contact with us through Amazon, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 48-hour turnaround Monday to Friday. Please note that the buyer pays the cost of return postage in any instance,  and you are responsible for ensuring we receive the item back prior to a refund or exchange.   

Please note that we are not responsible for any delays in shipping or damaged or missing items. We will not entertain any claims outside of your purchased item. Any personal / Business loss with the item you have purchased is solely your responsibility. Please make sure you have other resources available before you are ordering any important item / supply  as sometime due to postal delays or faulty items or missing products may result that you are not able to use your item for a long time.

We will however in such case ask you to return the item for a refund.

 I would like a refund, how do I go about this?   

A full refund on the purchase price of the item will be provided if the item is returned within 14 working days of receipt, and in its original condition. Prior to any return please get in contact with us through Amazon, and we will provide you with the information you require to return the item. All returns are processed within 5 working days of receipt. 

Please return the item within 14 working days or please check the item description carefully. .Please note that for return of any unwanted item , we reserve the right to charge 25% fees if you have opened the box or used or removed the item from the box  and our delivery cost , Which will be deducted from item value

PLEASE NOTE THAT YOU MUST RETURN ANY UNWANTED OR FAULTY ITEM WITHIN 14 DAYS.

  

Why is the cost of P&P more than the cost of a stamp?   
Our costs include delivery charges, packaging, and handling charges. To avoid any disappointment please do not bid on our items if you feel unhappy        about the cost of P&P. Winning an item constitutes your acceptance of the above.   
The Recorded Delivery & International Signed for Tracking Numbers are not working?   
Items that are sent by Royal Mail Recorded Delivery or Royal Mail International Signed For service are only traceable upon delivery. Upon issuing of a        Tracking number to you; your item is in the hands of the postal service. These are the terms and conditions of these services. We have no control over        this. Please allow 18 days prior to making any contact with us regarding non-receipt. Note – Please also check the postal address you supplied on the PayPal transaction receipt.

Detailed Seller Information

  • Business Name: GENUINE CENTRE LTD
  • VAT Number: GB144717019
  • Business Address:
    • EURO HOUSE
    • UNIT G2 , GROUND FLOOR
    • Preston
    • PR1 4BQ
    • GB

Gizmofones - Details

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    About Gizmofones

    GizmoFones is a UK based limited company based in Greater Manchester established in 2011.Gizmofones have good experience with designing, manufacturing, supplying mobile phone accessories. We believe after sales and maintain long term customer relationship with constantly updating our customer about new development and provide the best quality mobile accessories that enhance your device at the most reasonable price without compromising on design.

       

    We deals mainly in mobile accessories associate with mobile phones, such as mains chargers, car chargers, batteries, cases, screen guards, phone holders, fascias.etc basically we have accessories that would cater for any need of our customers and their phones as we have over 2000 different products to choose from.

       

    With highly experienced, friendly staff who can assist you with any query as we truly can provide a one stop shop for all your mobile needs.

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    Gizmofones Delivery Rates


    Listed below are delivery details for Gizmofones, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£2.20
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£5.50
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.99---
     per Weight (kgs)£0.00---
     per Shipment£4.99---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.99---
     per Weight (kgs)£0.00---
     per Shipment£4.99---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.99---
     per Weight (kgs)£0.00---
     per Shipment£4.99---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.99---
     per Weight (kgs)£0.00---
     per Shipment£4.99---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.99---
     per Weight (kgs)£0.00---
     per Shipment£4.99---
    North AmericaETA6 - 10 days---
     per Item£0.99---
     per Weight (kgs)£0.00---
     per Shipment£4.99---
    JapanETA6 - 10 days---
     per Item£0.99---
     per Weight (kgs)£0.00---
     per Shipment£4.99---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£0.99---
     per Weight (kgs)£0.00---
     per Shipment£4.99---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£0.99---
     per Weight (kgs)£0.00---
     per Shipment£4.99---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Gizmofones Dispatch Policies

    All items are in stock and are dispatched to you within 48 Working hours of your payment being received.  Please note that items purchased on weekends and Bank Holidays are dispatched the next working day.


    UK Delivery  – Royal Mail 1st Class & 1st Class Recorded. – normally 1- 2 working days, but not guaranteed.

    Europe & Ireland  – Royal Mail 1st Class Airmail & International Signed for – normally 2 – 5 working days, but not guaranteed.

    USA, Canada & Rest of the World  - Royal Mail 1st Class Airmail & International Signed for – normally 3 – 10 working days, but not guaranteed.

    We will only send replacement items once Royal Mail confirms the item is lost. This will be 14 days from date of dispatch. For items sent recorded delivery this will be 18 days.  We cannot be held responsible for delays caused by Royal Mail, your local postal service or by International Customs Inspections.   Thanks for your understanding.

    Shipping Addresses

    Without exception we can only ship your purchase to the address you supplied through Paypal at the time you made payment to us.  This is a necessary security measure.

    We reserve the right not to ship to an unconfirmed PayPal address for high value items.  You will be informed of this in good time if it becomes necessary.

    P & P

    Our costs include delivery charges, packaging, and handling charges. To avoid any disappointment please do not bid on our items if you feel at all unhappy about the cost of P&P.  Winning an item constitutes your acceptance of the above.

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    Gizmofones Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Gizmofones with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Gizmofones's Privacy Policy.

    Gizmofones's Privacy Policy

    We do not share your personal information with any other companies and we do not store credit/debit card details.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Gizmofones to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.