Recent Feedback:

4.7 stars over the past 12 months
4.7 stars over the past 12 months (411 ratings)

Detailed Seller Information

  • Business Name: SIA Conte Group
  • Business Type: Limited company
  • Trade Register Number: 40003620555
  • VAT Number: LV40003620555
  • Phone number: +37129449966
  • Customer Services Address:
    • Brivibas 129-22
    • Riga
    • LV1012
    • LV
  • Business Address:
    • Salnas iela 11-100
    • Riga
    • LV1021
    • LV

Accessory Department - Details

  • Top of Page

    About Accessory Department

    Accessory Department is committed to combine ultra effective delivery with very responsive customer service and flexible product management. In addition to that all our products are carefully selected and quality tested to assure complete customer satisfaction.


    Accessory Department head office is located in Riga, Latvia. Our orders are fulfilled from Amazon fulfillment centers across the United Kingdom or sent directly from our warehouse in Latvia.
    • For most of our products Amazon FBA delivery service is available (Fulfilled by Amazon). In that case usually delivery takes few business days. For exact delivery times and tracking details please take a look under product details when ordering.
    • For our standard orders we can not say the exact delivery time as these packages are sent by registered mail from Latvia (Northern Europe) and the delivery time depends on the postal service in UK - Royal Mail (www.royalmail.com).The delivery usually takes 4-8 business days. All the tracking information for these orders is available on:
      www.royalmail.com

    • If you choose our Expedited delivery service, next business day delivery by DHL is also available - 1-2 business days. All the tracking information for these orders is available on:
      www.dhl.co.uk

    Conte Group Ltd
    Salnas 11-100, Riga, LV1021, Latvia
    40003620555
    VAT: LV40003620555
    Phone (English, Latvian or Russian only please): +37129449966
    sales@xcessor.com

  • Top of Page


    Accessory Department Delivery Rates

    For the orders fulfilled by Amazon Fulfillment (FBA) shipping rates are determined by Amazon. Many products that are fulfilled by Amazon (FBA) are eligible for FREE Super Saver Delivery in the United Kingdom.
    For more information please check Amazon help pages (Help->Dispatch & Delivery).

    For the shipments are shipped by registered mail from Latvia to United Kingdom shipping rate is 0.69 GBP per shipment plus 0.30 GBP per item.

    For the shipments are shipped by DHL expedited delivery service from Latvia to United Kingdom shipping rate is 12.99 GBP per shipment plus 1.00 GBP per item.




    Listed below are delivery details for Accessory Department, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 18 days1 - 2 days
     per Item£0.50£1.00
     per Weight (kgs)£0.00£0.00
     per Shipment£0.45£12.99
    UK - Mainland Street PO BoxETA3 - 18 days---
     per Item£0.50---
     per Weight (kgs)£0.00---
     per Shipment£0.45---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.50---
     per Weight (kgs)£0.00---
     per Shipment£0.45---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.50---
     per Weight (kgs)£0.00---
     per Shipment£0.45---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.50---
     per Weight (kgs)£0.00---
     per Shipment£0.45---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.50---
     per Weight (kgs)£0.00---
     per Shipment£0.45---
    North AmericaETA6 - 10 days---
     per Item£0.50---
     per Weight (kgs)£0.00---
     per Shipment£0.45---
    JapanETA6 - 10 days---
     per Item£0.50---
     per Weight (kgs)£0.00---
     per Shipment£0.45---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£0.50---
     per Weight (kgs)£0.00---
     per Shipment£0.45---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£0.50---
     per Weight (kgs)£0.00---
     per Shipment£0.45---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 18 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

    Top of Page
    Accessory Department Dispatch Policies

    Most of Accessory Department orders are fulfilled by Amazon from Amazon fulfillment centers. Some items are sent to customer directly from our warehouse in Latvia.


    For tracking information on these orders you will need to contact Amazon Customer Service directly, as Amazon handle the delivery and customer service of the order. Amazon Customer Service can be contacted from 6am-12 midnight, 7 days a week, on 0800 496 1081.
    Amazon Customer Service can also be contacted both by email and chat, once logged into your Amazon account and they will be happy to assist you with any issues related to orders fulfilled by Amazon. As Amazon Customer Service department deal with all Amazon FBA orders, dispatch, and the carriers used, they will be able to contact the carrier and assess the current location of the item, and report this back to you. 

    For the shipments are shipped by registered mail from Latvia to United Kingdom tracking information is available on:
    www.royalmail.com

    For the shipments are shipped by DHL expedited delivery service from Latvia to United Kingdom tracking information is available on:
    www.dhl.co.uk
    Top of Page
    Accessory Department Tax Information

    Prices are displayed inclusive of any applicable VAT.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Accessory Department with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Accessory Department's Privacy Policy.

    Accessory Department's Privacy Policy

    Accessory Department respects the confidentiality of your personal data.

    See Amazon.co.uk's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Accessory Department to get information about any additional policies that may apply:

    Contact this seller Phone: +37129449966

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.