Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (90 ratings)

Detailed Seller Information

  • Business Name: John Brown
  • Business Type: Retail
  • VAT Number: GB302836284
  • Phone number: 01275 853368
  • Customer Services Address:
    • 90 High Street
    • Nailsea
    • Bristol
    • BS48 1AS
    • GB
  • Business Address:
    • 90 High Street
    • Nailsea
    • Bristol
    • BS48 1AS
    • GB

John Brown Ironmonger - Details

  • Top of Page

    About John Brown Ironmonger

    Welcome to John Brown's amazon store! The multi-faceted family store with over 50 years experience of delighting our customer with quality goods at competitive prices, along with excellent service and genuine respect. We have an ethos of our word is our bond and we take pride in 54 years of quality customer care in serving our local community and beyond.

    So renowned is our business and our service that our Founder has officially been voted the Community Legend 2011 by the public, for his services to the Community.

    So come on in! Browse our pages and if you like what you see, please visit our own website to see the full range of products we stock, www.johnbrownhardware.co.uk. You will find genuine competitive prices, quality and, if you want advice, personal contact or just a friendly voice to answer a question then pick up the phone and give us a call, our staff are all helpful and knowledgeable - you can’t beat a human voice on the end of a phone now can you!

  • Top of Page


    John Brown Ironmonger Delivery Rates


    Delivery charges on all mainland UK orders, except where indicated on product description as being 'weight based delivery charge' are as follows:
     
    Orders over £50
     £5.75
    Orders £30 - £50
     £4.50
    Orders £15 - £30
     £3.75
    Orders under £15
     £2.50

     
    Delivery charges on some of our heavier items will be determined by weight.  Where this is applicable this will be indicated on the product description as 'weight-based delivery charges'.  Details of these charges are as follows:
     
    Up to 10kg
     £7.75
    10 - 20kg
     £8.75
    20 - 30kg
     £15.25

     
     
     
     

     
    Should a delivery fail to arrive please notify us immediately and we will do everything we can to track down your order.

    Listed below are delivery details for John Brown Ironmonger, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £15.00 £2.50
    £15.01 to £30.00 £3.75
    £30.01 to £50.00 £4.50
    £50.01 to Up £5.75
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £15.00 £2.50
    £15.01 to £30.00 £3.75
    £30.01 to £50.00 £4.50
    £50.01 to Up £5.75
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £15.00 £2.50
    £15.01 to £30.00 £3.75
    £30.01 to £50.00 £4.50
    £50.01 to Up £5.75

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

    Top of Page
    John Brown Ironmonger Dispatch Policies

    We realise that once ordered you will be eargerly awaiting your goods so we work to despatch your order promptly.  If your order is received before noon we will aim to despatch on the same day.  Otherwise all orders will normally be despatched within 24 hours.  Orders are delivered either via Royal Mail or an alternative reputable delivery service.  We generally use the most economical carriage.  If, however, you are wanting your order urgently and want us to despatch by a priortiy service please contact us as this can be easily arranged but may incur an additional charge.  It is in our interest as well as yours to use only reliable services.
    Top of Page
    John Brown Ironmonger Tax Information

    Prices are displayed inclusive of any applicable VAT.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide John Brown Ironmonger with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to John Brown Ironmonger's Privacy Policy.

    John Brown Ironmonger's Privacy Policy

    Your Personal Information

    John Brown totally respects its customers privacy and is dedicated to the protection of any personal information supplied during your visits to our website. The way in which we use any personal information you give is detailed as follows:

    In using our site and ordering from us you may provide us with personal information, such as your name, postal address, telephone numbers and email. It is of course optional for you to provide this information, although without it we may not be able to fulfil your order. However, any personal information provided by you will be held by John Brown and will be used internally for our administration purposes. We will never pass on this information to a third party. We may though use your email to contact you to inform you of any offers or promotions. You are free to opt-out of this service.

    If disclosure of your information is required by law we will be lawfully bound to comply with this disclosure.

    Data Protection Law

    As a “data controller” we are aware of our legal responsibilities and adhere to the principles of the Data Protection Act 1998. We always will aim to ensure that any personal information we obtain will be handled and used in accordance with our legal obligations.

    The accuracy of your information

    We will seek to ensure that any information we hold about you is accurate and up to date. If we find any information is inaccurate we will immediately amend accordingly. We will not intentionally keep information either out of date or any not required.

    See Amazon.co.uk's Privacy Notice

  • Top of Page

    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact John Brown Ironmonger to get information about any additional policies that may apply:

    Contact this seller Phone: 01275 853368

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.