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4.6 stars over the past 12 months (130 ratings)

Frequently Asked Questions

Delivery Information 
We are partnered with DPD and Royal Mail to ensure that our visitors can rely of swift and secure delivery. Every order placed is well packed to give you extra peace of mind. 

When will I receive my order? 
Orders will be dispatched the next  working day after confirmation and verification of your payment information. Delivery times for UK Mainland orders is 3 to 5 working days. We currently also offer an expedited delivery service via DPD, this means that orders for delivery to the U.K mainland placed between Mon-Thurs before 12PM will be shipped the following working day.  Orders placed on Friday's and over the weekend will not be shipped until the following Monday (unless this is a bank holiday in which case it will be Tuesday). Once your item has been collected from our warehouse by the courier your tracking number will be made available by 

What if I am out when my order arrives? 
If you're out when the courier calls, your courier will leave a card telling you that they tried to deliver, with a number you should call to rearrange delivery. We will also attempt to contact you to rearrange delivery. 

Delivery charges 
Mainland UK: Standard delivery is £3.75, or expedited can be selected for £7.50 
Outside mainland UK: £15-£20


Can I track my order? 
Yes, your delivery tracking number will be available within the shipping confirmation that we will email you as soon as your order leaves our warehouse. 

Do I need to sign for my parcel?
If you place your order, signature is required so we know you have received it. 

My order hasn't arrived yet, what shall I do? 
If your order has not arrived on the date that it was supposed to then you can use your tracking number to find out where it is. Your courier may have already tried to deliver your order. You can also contact us and our customer care team will do all that they can to resolve any issue with your delivery. 

Can my delivery address be different from my billing address? 
Yes, you can arrange for your order to be delivered to the address that is the most convenient for you, should your order has not been shipped. Please contact us for further information. 

Detailed Seller Information

  • Business Name: TrackPack Ltd
  • Business Type: Ecommerce
  • Trade Register Number: 8153232
  • VAT Number: GB191749669
  • Phone number: +442037500650
  • Business Address:
    • 11 Maurice Walk
    • London
    • NW11 6JX
    • GB

OutdoorCampingDirectUK - Details

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    About OutdoorCampingDirectUK

    About Us 

    We are a website specializing in camping equipment for professionals, beginners and aficionados alike.

    We supply a large variety of products ranging from tents, bedding, furniture, lighting, cooking, festival gear, Duke of Edinburgh essentials and everything else you need to make your camping outdoor experience better and more memorable.

    We are proud of the products and service we offer including our fully tracked delivery and efficient customer service, as well as our best price promise policy. Our website is easy to use, intuitive and offers a secure and fast checkout process.

    With the growing popularity of camping and outdoor living, the brand Yellowstone has been at the forefront of providing innovative products for the outdoor enthusiast. OutdoorCampingDirect is proud to present the new ranges, which have been developed in partnership with the manufacturers.

    The emphasis has been to build a comprehensive product range, which is of the highest quality, and at the most competitive cost. All our products undergo rigorous testing at every stage of development and production to ensure that each product conforms to the appropriate regulatory standards and directives that apply.

    So when buying a Yellowstone outdoor product you can be assured that all of our products will perform reliably time after time, and that you will enjoy the rewarding and fulfilling experience of the true outdoor life. So whether you are an experienced or novice outdoor enthusiast, festival goers or just buying for the kid's pitching up in the back garden, we hope you enjoy the Yellowstone ranges.

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    OutdoorCampingDirectUK Delivery Rates

    Delivery charges 

    Mainland UK: 
    Standard Delivery is £3.75 per order
    Expedited Delivery can be selected for £7.50 per order

    Outside mainland UK: 
    Standard International Delivery £15-£20 per order depending on country

    Listed below are delivery details for OutdoorCampingDirectUK, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £7.50
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £0.00
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £15.00
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £17.50
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £20.00

    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.


    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    OutdoorCampingDirectUK Dispatch Policies

    Delivery Information
    We have partnered with Yodel and Royal Mail to ensure that our visitors can count on a fast and safe delivery. Any order placed is packed to give you peace of mind. 

    When will I receive my order?
    Orders will be shipped on the next business day following confirmation and verification of your payment information. Delivery times for orders mainland UK is 3 to 5 working days. We also offer an expedited delivery service as well by YODEL, this means that orders for delivery to mainland UK placed between Monday- Thursday before 12pm will be shipped the next business day. Orders placed after 12pm Thursday will not be shipped until the following Monday (unless it is a holiday, in which case it will be Tuesday) for the delivery of orders placed after 4:30 p.m. Tuesday, Friday and the weekend will be shipped by the following Tuesday. Once your article has been collected from our warehouse by the courier a tracking number will be available on request (email / phone).

    What if I'm not in when my order arrives?
    If you are not in, the courier will leave a card telling you that they tried to deliver a number, you must call for a new delivery. 

    Delivery charges 
    Mainland UK: Standard delivery is £3.75 or expedited can be selected for £7.50 
    Outside mainland UK: £15-£20

    Can I track my order?
    Yes, your tracking number will be available for delivery in the shipping confirmation we will email you when your order leaves our warehouse.

    Do I have to sign for my package?
    If you place your order, the signature is required to verify that you received.

    My order has not yet arrived, what do I do?
    If your order has not arrived at the time it was then you can use your tracking number to see where it is. Your email service may have tried to deliver your order. You can also contact us and our team of customer service will do everything they can to resolve any problems with your delivery.

    Maybe my delivery address different from my billing address?
    Yes, you can arrange for your order to be delivered to the address that is most convenient for you, if your order has not been shipped. Please contact us for more information.
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    OutdoorCampingDirectUK Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide OutdoorCampingDirectUK with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to OutdoorCampingDirectUK's Privacy Policy.

    OutdoorCampingDirectUK's Privacy Policy

    Privacy Policy 

    We at Trackpack value and respect your privacy and we are committed to protecting it. Therefore we will only use the information you provide to us lawfully and in accordance with the UK Data Protection Act 1998. We collect information about you firstly to process your order and secondly to provide you with a quick and convenient service. We will never sell mailing lists to other companies, or divulge any of your personal details to other companies or individuals. All non website critical details are stored on our secure server, ensuring the protection of the information you provide us.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact OutdoorCampingDirectUK to get information about any additional policies that may apply:

    Contact this seller Phone: +442037500650

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.