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Frequently Asked QuestionsQ: How do you ensure shipments will arrive intact?
A: All Our Products Are Packaged As Well As Can Be, But Accidents Still Happen. If This Is The Case Then Please Just Email Or Call Us And We Will Have A Replacement Sent Straight Out To You.
Q: How Are Your Prices Much Cheaper To Other Sellers, Is There A Quality Difference Or Something?
A: All Our Products Are To The Highest Possible Quality, We Are Cheaper Because We Focus On Selling More At A Lower Price Rather Than Selling Less At A Higher Price, Also This Way Buyers Get Great Saving Deals.
Q: When Will My Item Arrive?
A: We Aim To Dispatch All Items Within 24h, Depending On How Your Item Has Been Sent Will Determan How Long It Takes. All Courier Items Should Take A Maximum Of 3 Working Days, All Smaller Royal Mail Items Take Between 2 And 5 Working Days, Expidited Should Arrive Withing 24 Of Dispatch.
Q: Are Your Products Inclusive Of VAT And Can You Supply A VAT Invoice?
A: All Our Products Are Inclusive Of VAT And We Can Supply A VAT Invoice On Request. Please Not That All Food Grade Products Are VAT Exempt.
Detailed Seller Information
- Business Name: Fizzy's
- Business Type: Mail Order
- Trade Register Number: 7832726
- Phone number: 08443101695
- Customer Services Address:
- Fizzys Cosmetics Ltd / Biochem
- Brunel Road, Brunel Industrial Estate
- Newton Abbot
- TQ12 2BS
- Business Address:
- fizzys cosmetics
- 159 Queen Street
- Newton Abbot
- TQ12 2BS
Fizzy's Cosmetics - Details
- Store front:www.amazon.co.uk/shops/A1G43WJSPDL491
For questions regarding products, order delivery, or returns, please contact Fizzy's Cosmetics Customer Service:For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
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About Fizzy's Cosmetics
Fizzys Cosmetics Are Manufacturers And Distributors Of Cosmetic Products.
Bringing Quality Products To The Market At A Affordable Price.
All Our Products Are Natural OR Organic (unless Stated) And Manufactured By Our Company (unless Stated)
We Aim To Supply The Lowest Cost Bath Cosmetics On The Market And If You See Any Of Our Products Being Sold For Less Then We Will Happily Match It.
We Sell A Range Of Products From
Salt Crystal Lamps
Plus Much More.
If These Is Something That You Cant Find And Are Interested In Then Please Do Contact Us And We May Be Able To Help. Or Even Manufacture It For You.
We Also Have A Sister Company Called Biochem, At Biochem We Supply Large Quantities Of Chemicals Arount The EU. Ranging From Sodium Bicarbonate To Citric Acid.
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Delivery Rates and Delivery Estimates
Marketplace Dispatch & Delivery
- What are the delivery rates for Marketplace orders?
- What are the delivery times?
- Where can I get a Marketplace order delivered to?
- Which customs or imports fees do I have to pay if I order from abroad?
- Where's my Marketplace order?
What are the delivery rates for Marketplace orders?
Delivery rates for some items sold by Sellers may differ. Please check the delivery charges before you click the final "Place your order" button on the checkout page. Please note that Super Saver Delivery isn't available for Marketplace items. Postage rates and delivery information for items sold by Sellers at Amazon Marketplace can also be found when you click on a Seller's feedback rating in a list of Sellers offering an item for sale. From the page that appears, just click on "Delivery rates" or "Shipping rates" at the bottom right of the page.
Express Delivery from Marketplace Sellers is a separate service from the Express Delivery option offered by Amazon. If you're not happy with the delivery dates shown when you place your order, you have the option to cancel the order in your account within 30 minutes of placing the order.
Calculating total delivery cost when you purchase more than one item.
As Marketplace orders are dispatched from different individual Sellers, you pay a separate delivery charge for each item you order. This is the case even if you order a number of items from the same Seller at the same time. To calculate the total delivery charge, add together the appropriate delivery rates for each item.
We display the domestic standard delivery fee associated with Seller offerings to make the potential delivery costs clearer. The delivery cost associated with a particular item is also displayed while you're placing your order.
Note: Items sold by Marketplace sellers in the US or Canada may also be subject to import duties and taxes that are levied once the package reaches your country. Learn more.Back to top
What are the delivery times?
Sellers are expected to dispatch goods directly to the customer within two business days of the order being placed. Depending on the dispatch method selected, orders dispatched from the UK generally arrive within the following time frames:
- UK: 1 - 15 business days
- Europe: 3 - 18 business days
- US and rest of world: 7 - 23 business days
If you don't receive your order after this time, contact your Seller and let them know. Please note that for Sellers dispatching from international locations, standard delivery times can vary between 3 and 23 days.Back to top
Where can I get a Marketplace order delivered to?
Sellers on Amazon.co.uk Marketplace can choose their own delivery destinations. If during the ordering process you see a message that the item you want to buy can't be dispatched to your country, it's likely your Seller has specified domestic delivery (UK) only. If the item isn't available for delivery to your location you might want to check if other Sellers are offering the same item and can deliver to your address. You could also contact the Seller to let them know that you're interested in purchasing the item. The Seller may then choose to make it available for delivery to your location.Back to top
Which customs or import fees do I have to pay if I order from abroad?
When ordering from Marketplace Sellers, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. You may be subject to import duties and taxes which are levied once the package reaches your country. See here for more information.Back to top
Where's my Marketplace order?
Orders on Amazon.co.uk Marketplace are between the buyer and the Seller. Amazon.co.uk isn't directly involved in these orders and isn't an agent on behalf of either the Seller or buyer. If you've any questions about a Marketplace order, please contact your Seller directly.
Sellers are expected to dispatch goods directly to the customer within 2 working days of the order being placed, and the transit time will depend on the delivery method chosen. The Estimated Delivery Dates will be shown in Your Account and in the confirmation e-mail you receive when you place your order.Back to top
Marketplace items can only be delivered to countries covered by Amazon.co.uk Marketplace. This table summarises delivery rates for all Amazon.co.uk Marketplace countries.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. It is not necessary to be a registered customer to shop on this site. If you are a registered customer you will need to login to activate any discounts.
We accept credit card payment. We accept Visa and Mastercard. You may pay by credit or debit card using our secure online payment system. Your details are not kept by us. Alternatively you have the option of paying through PayPal using the PayPal button at checkout.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Shipping is charged for all orders and is applied according to your order weight and destination during the checkout process and charges are made subject to zones stipulated by our courier. Please check the drop down menu during checkout for any available options.
Selection of an incorrect post code zone will delay your shipment, and will require us to surcharge your order up to the correct courier charge, which by accepting our terms and conditions, you agree to. Your order will not be sent until all additional courier charges are paid
We do not normally operate a next day service due to the nature of our products but will be pleased to assist with any delivery request made prior to ordering. Please allow a minimum of 7 days for receipt of your order except during November and December when you will need to check our customer service message on our home page for up to date order lead times. During busy periods it is necessary to allow up to 10 days from order to receipt of goods. Please contact us if your order is urgent prior to ordering.
Items offered with free postage apply to England, Wales and the Scottish lowlands only, and is dictated by our courier zone classification. Outside these areas, a shipping charge will be made as dictated by weight and courier zone classification.
Delivery Schedule With the exception of November and December, please allow 1-3 days for packing in addition to 1-4 days for delivery of any order placed, depending on your chosen delivery method and your location; in other words total time from order to receipt is between 3 and 7 working days (Monday - Friday excluding bank holidays/public holidays) . Please note that ParcelForce24 and ParcelForce48 are descriptive names for the delivery service only. It is still necessary to allow packing time in addition to this as mentioned. Our stock includes many items delivered weekly to maintain freshness as well as product made to order. That said, it is our aim for you to receive your order within a week and many orders arrive sooner. If your order is to be delayed beyond this we will contact you. If you have an urgent deadline please ensure that you contact us prior to ordering. Custom orders such as party kits will normally take 7-10 days for delivery from receipt of order but this is negotiable to suit your requirements. Please call us if in any doubt about delivery of your order. Our aim is to please and we will always accomodate requests for urgent delivery where possible. Back Orders If your item is not in stock, we will back order for you. Tax Charges All prices are inclusive of VAT currently at 20% Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee We guarantee your satisfaction. With the exception of custom made products, all items can be returned unused for a full refund in the event of your dissatisfaction. Your statutory rights are not affected. Reaching Us If you need to reach us, Please Email Info@fizzit.co.uk Or Call 01626 334874
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Fizzy's Cosmetics to request a refund or obtain information about any additional policies that may apply:
Contact this seller Phone: 08443101695
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If You Have Any Gift Requirement Then Please Do Let Us Know By Email To email@example.com Or Call 01626 334874 Before Purchase And We Will Do Our Best To Help.
Gift WrappingIf You Have A Certain Theme In Mind Please Contact Us And We Will Be Happy To Try Help.
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LOSS & DAMAGES
If Your Item Has For Some Reason Not Turned Up Or Is Damaged Please Email Us Direct AtInfo@Fizzit.co.ukWe Will NeedOrder Id, Exact Product And QTY Ordered, Full Name And Address, And Problem With The Product And Who It Was Sent Via. If The Tracking Is Still Visable On The Package We Would Also Like This, Shown Under The Barcode Of The Label.We Ask For This Information To Speed The Process Up Of Finding Or Getting A Replacement Out To You.