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Frequently Asked Questions
Q: How can I contact you for technical support or customer service?Detailed Seller Information
- Business Name: Point Set Digital LTD
- Business Type: Limited Company
- Trade Register Number: 5552675
- VAT Number: GB911235856
- Customer Services Address:
- Point Set Digital LTD
- Unit 2, 75 Trafalgar Lane
- Edinburgh
- EH6 4DQ
- GB
- Business Address:
- 75 Trafalgar Lane
- Edinburgh
- EH6 4DQ
- GB
Kinobo pro - Details
- Store front:www.amazon.co.uk/shops/A1ENOTNYTD7JFX
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For questions regarding products, order delivery, or returns, please contact Kinobo pro Customer Service:For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
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About Kinobo pro
Kinobo is a trading name of Point Set Digital Ltd., based in Edinburgh, Scotland. We have been trading since 2005 and are aiming to provide branded and non-branded items at the most competitive prices possible. Our experienced team of technical and customer support agents will answer all your pre- and post-sales queries. - Top of Page
For shipping costs, please see the individual items. We aim to have competitive and realistic shipping prices and do not overcharge on shipping.
Listed below are delivery details for Kinobo pro, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedUK Street ETA --- 1 - 2 days per Item --- £0.00 per Weight (kgs) --- £0.00 per Shipment --- £0.00 UK PO Box ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- BFPO ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- UK Off-Mainland *DISABLED* ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 1 ETA 3 - 7 days --- per Item £1.00 --- per Weight (kgs) £0.00 --- per Shipment £4.00 --- Europe Zone 2 ETA 3 - 7 days --- per Item £1.00 --- per Weight (kgs) £0.00 --- per Shipment £4.00 --- Europe Zone 3 ETA 8 - 12 days --- per Item £1.00 --- per Weight (kgs) £0.00 --- per Shipment £5.00 --- North America ETA 6 - 10 days --- per Item £1.00 --- per Weight (kgs) £0.00 --- per Shipment £5.00 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 daysBooks £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World.
Kinobo pro Dispatch PoliciesTop of Page
We ship all items using Royal Mail 1st Class post. Most of our own-brand items come unboxed to provide you with the most competitive price. Please check the item description if in any doubt.If you place and order before 2pm Monday to Friday it is usually shipped the same day. Please note that sometimes there can be delays by Amazon processing the order.Should a shipment not arrive within 2-3 days after dispatch, please let us know.
Kinobo pro Tax InformationTop of Page
Prices are displayed inclusive of any applicable VAT.Top of Page - Top of Page
Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
In addition, we want you to be aware that Amazon.com will provide Kinobo pro with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Kinobo pro's Privacy Policy.
Privacy Practices
Kinobo pro values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact Kinobo pro to request a refund or obtain information about any additional policies that may apply:
For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.