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4.9 stars over the past 12 months
4.9 stars over the past 12 months (46 ratings)

Frequently Asked Questions

About Us: Puzzle This is part of the Mindrush Group, and is completely dedicated to your total satisfaction.

Shipping And Handling: Shipping and handling to mainland UK and Northern Ireland is charged at a flat fee of £2.95 per order, regardless of the size or weight of the order.

Delivery Schedule: We send each order on receipt of payment, and delivery in mainland UK will normally by†2nd class post unless the Royal Mail Parcel Service is more appropriate. Christmas 2013: Our last posting day for Christmas†has come and gone, however, we will still process and dispatch orders taken but please note that it is unlikely that they will be with you by Christmas.

Back Orders: If your requested item is not in stock, we will endeavour to order it for you. We will keep you up to date on the status of your order by email or telephone as requested.

Contacting Us: If you wish to contact us, please email sarah@puzzlethis.co.uk, alternatively, you can telephone on†01428 715476†or write to us at: Puzzle This, Bracken, 91 Fairview Road, Headley Down, Hants. GU35 8JB. United Kingdom.

Privacy Policy: Puzzle This will not disclose buyers' information to third parties. Any data given to us will only be used to take and fulfil customer orders, for use by third parties for the purpose of delivery, and to administer and enhance the site and service.

Returns Policy: If your order is faulty or damaged, we will happily replace the product or supply you with a refund. Please contact us to let us know what the problem is within 7 days of receipt. All returns are at your cost, but replacements will be sent free of charge. Postage costs will not be refunded.


Detailed Seller Information

  • Business Name: Mindrush
  • Business Type: Mechanical Puzzles
  • Phone number: 01428 715476
  • Business Address:
    • 91 Fairview Road
    • Headley Down
    • Bordon
    • Hants
    • GU35 8JB
    • GB

Puzzle This - Details

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    About Puzzle This

    Puzzle This started in 2003 to service a need in the market for one shop providing a wide range of mechanical puzzles in all genres at really competitive prices.

    We pride ourselves on providing fantastic customer service and welcome your feedback in order to continue providing you with a service we can be proud of.

    We offer a†wide range of puzzles; metal, chrome, wood, bamboo, mini puzzles, foam, magnetic, kids, box sets, puzzle sculptures and often hunt out and stock†puzzles that can't be found anywhere else.


    Puzzle This
    can also supply corporate gifts, promotional puzzles, and puzzles for use in company team training situations. Promotional puzzles can be branded with your company logo, slogan or contact details.

    Puzzle This reserve the right to amend our prices at any time.

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    Puzzle This Delivery Rates

    Shipping And Handling: Shipping and handling to mainland UK and Northern Ireland is†£2.95, regardless of the size or weight of the order.
    Listed below are delivery details for Puzzle This, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.95
    UK - Mainland Street PO BoxETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.95
    UK, BF AddressesETA3 - 5 days
     per Item£0.00
     per Weight (kgs)£0.00
     per Shipment£2.95


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Puzzle This Dispatch Policies

    Shipping And Handling: Shipping and handling to mainland UK and Northern Ireland is†charged at £2.95, regardless of the size or weight of the order.

    Delivery Schedule: We send each order on receipt of payment, and delivery in mainland UK will normally by†2nd class post unless the Royal Mail Parcel Service is more appropriate.

    Christmas 2013: Our last posting day for Christmas†has come and gone, however, we will still process and dispatch orders taken but please note that it is unlikely that they will be with you by Christmas.

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    Puzzle This Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Puzzle This with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Puzzle This's Privacy Policy.

    Puzzle This's Privacy Policy

    Privacy Policy: Puzzle This will not disclose buyers' information to third parties. Any data given to us will only be used to take and fulfil customer orders, for use by third parties for the purpose of delivery, and to administer and enhance the site and service.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Puzzle This to get information about any additional policies that may apply:

    Contact this seller Phone: 01428 715476

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.