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4.7 stars over the past 12 months
4.7 stars over the past 12 months (1,020 ratings)

Frequently Asked Questions

VAT Number: GB925361820

ALL OUR SALES INCLUDE VAT AT 20% AND A VAT INVOICE CAN BE SUPPLIED UPON REQUEST


If for any reason you need to return your item please call 01793 876497 to obtain a returns number. Then please could you complete this returns form and return it with your product.

Important Message

You may return any item that is “dead on arrival,” that arrives in damaged condition, or that is still in unopened boxes for a full refund within 14 days of purchase

Valutech Ltd reserves the right to test “dead on arrival” returns and impose the customer a fee equal to 15% of the product sales price if the customer misrepresents the condition of the product and is found to be No Fault Found.  Any returned item that is damaged through customer misuse, is missing parts / packaging, or is in an unsellable condition due to customer tampering will be subject to a higher restocking fee based on the condition of the product.
 
All undeliverable or refused packages will also be assessed a 10% restocking fee. Customers will not be refunded delivery costs on non-defective returns

Valutech Ltd will not accept returns of any laptop / desktop PC or LCD Monitor product after 30 days from the date you received it.  After 30 days you will need to contact the manufacturer for warranty support.

Detailed Seller Information

  • Business Name: Valutech Ltd
  • Business Type: Limited
  • Trade Register Number: 6371097
  • VAT Number: GB925361820
  • Phone number: 01793 876497
  • Business Address:
    • 79/80 Shrivenham Hundred Business Park
    • Watchfield
    • Swindon
    • Wilts
    • SN6 8TY
    • GB

Valutech Ltd - Details

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    About Valutech Ltd


    ALL OUR SALES INCLUDE VAT AT 20% AND A VAT INVOICE CAN BE SUPPLIED UPON REQUEST

    VAT Number: GB925361820

    Valutech Limited is a privately owned company based in Swindon, Wiltshire. We are an Authrorised Reseller & Warranty Centre for Acer, Fujitsu, Toshiba & Samsung. We sell in excess of 10,000 items a year on Amazon and always try our best to give good customer service.

    Specialising in Excess Inventory product Resale & Reverse Logistics , Valutech's extensive portfolio of products and partners means we can offer the very best prices on the all the products we sell.

    Any question please call Customer Services on 01793 876497

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    Valutech Ltd Delivery Rates


    Listed below are delivery details for Valutech Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.55
     per Shipment£0.00£1.95
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£1.00---
     per Shipment£3.50---
    UK, BF AddressesETA3 - 5 days---
     per Item£1.25---
     per Weight (kgs)£0.00---
     per Shipment£4.50---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£2.00---
     per Shipment£9.50---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£2.50---
     per Shipment£11.00---
    Europe Zone 3ETA8 - 12 days---
     per Item£3.00---
     per Weight (kgs)£0.00---
     per Shipment£14.00---
    North AmericaETA6 - 10 days---
     per Item£3.00---
     per Weight (kgs)£0.00---
     per Shipment£18.00---
    JapanETA6 - 10 days---
     per Item£3.00---
     per Weight (kgs)£0.00---
     per Shipment£19.00---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£3.00---
     per Weight (kgs)£0.00---
     per Shipment£23.00---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£40.00---
     per Weight (kgs)£0.00---
     per Shipment£4.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Valutech Ltd Dispatch Policies

    Updated 09/04/2012

    If you supply a mobile number with Amazon all DPD Consignees will get a text informing them of the day and time of delivery.

    All parcels over 2kg / £30 are sent via DPD or Hermes on a 2-3 working day service. Unless the Expedited service is used which is a next working day service. Someone will need to be in to sign for the parcel.

    Orders received after 2pm are shipped the next working day. For example an order placed at 5.30pm on Tuesday will be shipped on Wednesday and delivered onThursday/ Friday. (We do not deliver Saturday or Sunday)

    If you are not in when  DPD attempt a delivery they will automatically put the parcel out for delivery for the next working day. Heremes may well choose to leave the parcel safe with a neighbour or in a porch etc

    For smaller / lower value items we will send these via normal post or recorded delivery on a 1-3 day service.

     

    All international order are shipped via DPD, we require a phone number will these orders to aid in delivery. Delivery time is 3-7 days for Europe and 7-12 days ROW

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    Valutech Ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Valutech Ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Valutech Ltd's Privacy Policy.

    Valutech Ltd's Privacy Policy

    VAT Number: GB925361820

    ALL OUR SALES INCLUDE VAT AT 20% AND A VAT INVOICE CAN BE SUPPLIED UPON REQUEST

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Valutech Ltd to get information about any additional policies that may apply:

    Contact this seller Phone: 01793 876497

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    Sorry we are unable to offer this service

    Gift Wrapping

    Some merchants offer gift wrapping for an additional fee. If Valutech Ltd offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

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    ALL OUR SALES INCLUDE VAT AT 20% AND A VAT INVOICE CAN BE SUPPLIED UPON REQUEST