Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (763 ratings)

Frequently Asked Questions

Q: Can I Track the progress of my order?

A: Yes, you can call 01420 85023 to ask any questions about your delivery or email alton@mptools.co.uk

 

Q: How will my order be despatched?

A: Small parcels are sent FIRST CLASS MAIL larger than a packet are sent by COURIER.

 

Q: What if I am not satisfied with my order?

A: For whatever reason you can return your order to us, a return address is supplied with every delivery. 

 

Q: How do I know I am dealing with a reputable company?

A: As well as the Amazon A to Z guarantee we have a reputation to maintain. We have been established since 1999 supplying tools both on-line and in stores. Full details of our company can be found at our website or by googling us.

 

Q: If I am not satisfied with the service? Parcels not arriving?

A: On occasion things do not go quite right and usually this is due to carriers not delivering goods correctly. We will address issues as they arise, please give us opportunity before making a claim to track down your parcel.

Detailed Seller Information

  • VAT Number: GB792528006

MP Tools - Details

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    About MP Tools

    Based in Alton Hampshire, MP Tools has supplied all the major tool brands since 1999 and are a growing force in on-line trading.

    With our on-line Tool Shops (including Amazon) we offer BEST ALL ROUND VALUE with brands such as Draper, DeWalt, Ryobi, Sealey, Makita, Bosch and Black & Decker plus countless others to the discerning tool buyer.

    In a price driven marketplace, our prices are structured to offer SERVICE and VALUE so you will be assured of satisfaction...

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    MP Tools Delivery Rates



    Listed below are delivery details for MP Tools, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    UK/GB excluding BF address StreetETA3 - 5 days
     per Item£0.20
     per Weight (kgs)£0.00
     per Shipment£5.95
    UK - Mainland Street PO BoxETA3 - 5 days
     per Item£1.00
     per Weight (kgs)£0.00
     per Shipment£5.95


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    MP Tools Dispatch Policies

    We despatch most of our orders from stock using carriers and Royal Mail. Our stock balances are uploaded to Amazon each day to ensure we advertise goods that are available however there are on occasion a small number of inevitable stock control errors for which we will try and source an alternative. We will of course ask you before making any substitutions.

    We are open 9:30am till 5:00pm Monday to Friday.

    Orders are shipped from our Alton store. Unit 5, Rowan Industrial Estate, Mill Lane, Alton, Hants, GU34 2NQ

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    MP Tools Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide MP Tools with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to MP Tools's Privacy Policy.

    MP Tools's Privacy Policy

    By making a purchase from MP Tools your details are used solely for the purpose of processing the order and not used for our own marketing or passed on to any third party. Your privacy is important to us and we respect that. In order to receive special offers and information from MP you will need to register separately on our website.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    We operate a no quibble returns policy for goods returned unused, in the original packaging and in re-saleable condition.

    Goods must be returned within 30 days of delivery but we will not be liable for the return cost.

    Goods returned used will not be credited or replaced unless faulty or claimed under the manufacturers guarantee and the return complies with the distance selling regulations.

    Contact this seller Phone: 01483 304632

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.