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Recent Feedback:

4.7 stars over the past 12 months
4.7 stars over the past 12 months (1,350 ratings)

Frequently Asked Questions

Can I have my item delivered somewhere other than my home address ?
Yes – You can do this during the checkout process, or send us an email,
Please make sure you receive confirmation that your request has been received.

Can I specify a delivery day ?
We can usually help if you require delivery on a particular weekday,
Saturday deliveries are subject to a surcharge, Sunday is not possible.
Call Sales on 01934 635260 ext 2

When will I receive my order ?
All of our products are made to order here in Weston so please allow 2 working days before dispatch. Once dispatched, your order will be normally be with you in 1 -2 working days. Custom made orders may take longer, you will be advised at the time of purchase.

Do I have to sign for the delivery ?
Yes – although the carrier can leave with a neighbour, or in a safe place if you have authorised him to do so.

What happens if I’m not home when the carrier delivers ?
If you’ve not left alternative delivery instructions the carrier will usually leave a card to say that they’ve been. However if you have not received your item within 2 working days of our sending you a dispatch mail please contact us by email, or call 01934 635260 ext 1.

The Item is faulty - what should I do ?
Call Customer Services on 01934 635260 ext 1. If no-one is available to take your call please leave your name & number, together with a brief message & we will return your call as soon as we can.

The item is not as I expected - what should I do ?
Call Customer Services on 01934 635260 ext 1. If no-one is available to take your call please leave your name & number, together with a brief message & we will return your call as soon as we can.

Can I add to an existing order ?
Yes – providing the order hasn’t already been dispatched. Call Sales on 01934 635260 ext 2 for assistance.

I would like to view before I buy do you have a shop ?
Yes – we have a large Factory Outlet shop in Weston Super Mare, please see our contact page for further information.

How can I get a fabric sample ?
We are happy to supply fabric samples – free of charge – all we ask is for you to post us a stamped addressed envelope, please see our contact page for the address.

What about VAT if I live in the Channel Islands ?

We do not charge VAT on CI purchases although, due to the administration time required to complete the customs documentation associated with these, we do make a 20% administration charge.

I need to return an item what do I do

For more information you can message or call us on 01934 635260 ext 1 weekdays. 


Detailed Seller Information

  • Business Name: Gilda Ltd
  • Business Type: Manufacturing
  • VAT Number: GB811584636
  • Phone number: 01934635260
  • Business Address:
    • Gilda Building
    • Winterstoke Road
    • Weston Super Mare
    • North Somerset
    • BS23 3YS
    • GB

Gilda Ltd - Details

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    About Gilda Ltd

    Gilda opened for business in 1986 by opening a retail shop, selling cane furniture, in Weston Super Mare. It quickly became apparent that making our own cushions would offer more flexibilty & more sales. In the next few years many  retailers took advantage of this concept and wanted the flexibilty of custom made cushions too - so we moved to larger premises to accomodate the demand for our products. In the early nineties we were approached by a chain of prestigious garden centres and as a result began manufacturing garden furniture cushions to add to our already wide range of products. As the World became a smaller place due to the internet popularity, much of the UK's manufacturing went to the far east, and we found ourselves looking for different avenues to achieve sales. We decided to become internet sellers in 2006, and this is an avenue that has grown steadily. Manufacturing is now coming back to the UK, and because there are few cushion manufacturers still in existence we are finding the demand for our products greater than ever. We are able to use our years of experience & templates to manufacture replacement cushions for any type cane or garden furniture. As you will see from our Amazon shop we also manufacture beanbags and foldout products, we offer these in many fabrics & styles including bespoke items.

    The Customer services line is open Monday to Fridays 8am to 5pm 01934 635260 ext 1.

    .Gilda ltd "we've got it covered"

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    Gilda Ltd Delivery Rates



    Listed below are delivery details for Gilda Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£1.00£1.64
     per Shipment£0.00£0.00


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Gilda Ltd Dispatch Policies

    Please note that as from 25th March 2013, we are no longer able to ship our larger products to the following destinations at the rates displayed on the listings.

    NORTHERN IRELAND
    SCOTTISH ISLANDS
    ISLE OF MAN
    ISLES OF SCILLY
    ISLE OF WIGHT

    We have put a note on the product listings that carry this restriction. If you are unsure please message us before purchase and we will check if we are able to ship the item to you and, if so, at what rate. Please message via the Amazon system or call us on 01934 635260 ext 1 or 2 weekdays only.

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    Gilda Ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Gilda Ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Gilda Ltd's Privacy Policy.

    Gilda Ltd's Privacy Policy

    Privacy Practices
    Gilda ltd® values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Gilda Ltd to get information about any additional policies that may apply:

    Contact this seller Phone: 01934635260

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Tax Information

    Gilda Ltd® Tax Information

    Prices are displayed inclusive of any applicable VAT.

  • Top of Page Important delivery info

    Please make sure a mobile telephone number is entered on registration, this will aid in communication for your delivery. 
    You can expect deliveries to arrive any time between 8am – 6pm.
    All of our products are sent via courier and will require a signature as proof of delivery.
    However whilst we will be able to tell you the delivery day we understand you may have to go out at some point, if you leave a SIGNED note on the door telling the driver where he can leave the item, he will do so & take the note as proof that the item was delivered as instructed.
    If delivery is attempted, and no one is available to sign for it, a card will be left by the courier. The card will contain instructions on what to do next. You can contact the courier directly to arrange a re-delivery or you can collect the item from their depot.
    After 2 failed delivery attempts, your items will be returned to our warehouse. If an item is sent back to us as a result of failed delivery, this will incur a delivery charge to you of a minimum of £25 in order to cover the cost of return and redelivery.
    If an item is returned to us as a result of failed delivery, we reserve the right to cancel your order and refund the cost of the order, minus £25 to cover the cost of return and administration.
    Damaged Deliveries
    We advise customers to check parcels carefully for any transit damage. If you are unsure, or can see there is transit damage to your parcel we recommend that you refuse to accept the item. In this instance, call Customer Services on 01934 635260 ext 1 who will sort the matter out efficiently & quickly.
    The majority of our beanfilled products are sent with all the filling inside and ready to use, however our larger items may be sent out in more than one parcel necessitating some self filling. Should this be the case it will say so in the item description.
     
    If you have any more questions or queries or would just like some advice please feel free to contact our Sales Team on 01934 635260 ext 2