- Loading Results...
Frequently Asked Questions
We have answered a large number of our most common customer
questions at the following address:
We would recommend visiting this site for any information about our products, services or the company in question. Additionally the website //igloo.refreshcartridges.co.uk provides a large range of printer and cartridge related information.
Below are the most frequently asked questions about the cartridges we stock:
Q: What is an Original Cartridge?
A: An Original Cartridge has been produced by the Original Equipment Manufacturer (OEM) of your printer. We stock a huge range of original cartridges for those who prefer to use the manufacturers own brand of cartridge. We purchase these from some of the largest official distributors in the UK and Europe so the products that you get will all be in UK retail packaging and fully guaranteed by both Refresh Cartridges and the official printer manufacturer.
Q: What is a Compatible Cartridge?
A: These units are produced brand new cheaper alternative to the manufacturers’ original cartridges. An additional advantage is that compatible cartridges often contain a larger volume of ink than the respective original units and if this is the case it will be made clear on our website. Our compatible cartridges of course all come with a 100% satisfaction guarantee. Please note that compatible cartridges are in no way associated with the Original Equipment Manufacturer (OEM) of your printer.
Q: What is a Remanufactured Inkjet Cartridge?
A: A Remanufactured Inkjet Cartridge is a cartridge that has been recycled from a previously empty inkjet printer cartridge. All our remanufactured range of cartridges are individually electronically and print tested to ensure a consistently high quality and of course, all units are produced to the highest standards and come with the peace of mind of a one year no quibble guarantee. Please note that compatible cartridges are in no way associated with the Original Equipment Manufacturer (OEM) of your printer.
Q: What is a Remanufactured Toner Cartridge?
A: Our remanufactured toner cartridges consist of original, used toners that have then been completely stripped down and cleaned out with any worn parts being replaced before being fully reassembled and refilled. Once the refill process has been completed they are weighed and individually tested to ensure a high quality of print. In all circumstances the cartridge contains at least as much toner as the original cartridges and in many cases a greater amount. All remanufactured toner cartridges come with a full one year collect and replace guarantee. Please note that compatible cartridges are in no way associated with the Original Equipment Manufacturer (OEM) of your printer.
Detailed Seller Information
- VAT Number: GB819326518
Refresh Cartridges - Details
- Store front:www.amazon.co.uk/shops/A1T4093MWM7NST
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.For questions regarding products, order delivery, or returns, please contact Refresh Cartridges Customer Service:
- Top of Page
About Refresh Cartridges
Refresh Cartridges are an established business located in Devon, South West England. We have been established since 1999 and pride ourselves on our high level of customer service and dedication to trying to get you the highest quality goods with the fastest delivery time.
We have been established since 1999 and along with a popular Internet presence we also have three stores from which users are welcome to collect their goods or simply pop in for a technology related chat.
- Top of Page
This item is Fulfilled by Amazon.co.uk and ships based on Amazon.co.uk Shipping Rates and Policies.
- Top of Page
Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
Refresh Cartridges are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: Firstly, to process your order and secondly, to provide you with the best possible service.
* We will not e-mail you in the future unless you have specifically signed up to our mailing list.
* We will not supply any of your details to any third party in the future.
We will never collect sensitive information about you without your consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us and if you find any inaccuracies we will delete or correct it promptly.
We do not send random marketing emails to personal email addresses (spam).
- Top of Page
Returns and Refunds
Please refer to the Amazon.co.uk Return Policy
- Top of Page
Gift Wrap and Gift Messaging
You can add a gift message when ordering items fulfilled by Amazon.com or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters – about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by Amazon.com, you can also choose to use Amazon.com gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card. Otherwise, we'll include your message on the packing slip. Learn more