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4.6 stars over the past 12 months
4.6 stars over the past 12 months (13,008 ratings)

Frequently Asked Questions

  1. Can I return used products if I don't like them? No, sorry -we can only accept unused unopened items that are in saleable condition.
  2. I want a VAT refund/ invoice? Sorry - we are US based and not VAT registered.
  3. Do you have samples so that I can test items? Unfortunately we don't.
  4. Can you combine two separate orders? No - sorry to benefit from combined shipping you need to order items together.
  5. I have a payment issue...Please contact Amazon directly - we don't hold that information.
  6. Why is your shipping so expensive? Why not combine the price? We ship from New Jersey - shipping rates change but we like to keep track of our great prices.
  7. My item hasn't shipped express! We cannot ship fast on all item, the item may not be available for express, or Royal Mail may have rejected your address... then we ship slow via USPS.
  8. Why I cannot track the package : Some package are shipped via non traceable carrier and hence cannot be tracked online. You can always contact us and we can get you more details on delivery date.

OTCFORYOU - Details

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    About OTCFORYOU

    OTCFORYOU is always willing to help his customers.OTCFORYOU is bound to give you the highest level of customer service.

    Return can only be processed for the new, unopened items by OTCFORYOU within 15 days. 

    We will bear the return shipping costs if the return is a result of our error. However as we are International Retailer we wont be able to provide return label service and hence customer need to return the package on there own and the additional postage amount paid to do so will be refunded.

    If return is a result of customer error, it is the responsibility of the customer to return the product to us. Shipping and handling charges are non-refundable and we will charge 15% restocking fees.

    A credit or refund within 15 days of receiving an authorized return will be given.

    To return an item, please contact us and let us know which items you will be returning, as well as the original order number and the reason for the return.

    If a package can not be delivered with incorrect or undeliverable address to the address you specify for any reason, or should you refuse the package, we will refund the product fees, restocking fees may apply.

    Note: We do not accept return or exchange for Electronics, Chocolate, candy, sweets and toys. We take no repsonsibility for gummy candies or when melted by extreme weather events in transit.

    Refund will not be issued if returned product is found damaged, if it has been used, or if the product has been damaged in return shipment.

    We are not responsible for product functionality. You have to call the manufacturer directly if your product does not work or helpful. We will not accept any refund or return for the product.

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    Shipping Rates

    This item is Fulfilled by Amazon.co.uk and ships based on Amazon.co.uk Shipping Rates and Policies.

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide OTCFORYOU with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to OTCFORYOU's Privacy Policy.

    OTCFORYOU's Privacy Policy

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide OTCFORYOU. with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to OTCFORYOU. Privacy Policy.
    OTCFORYOU. Privacy Policy

    We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

    We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy

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    Gift Wrap and Gift Messaging

    You can add a gift message when ordering items fulfilled by Amazon.com or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters – about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by Amazon.com, you can also choose to use Amazon.com gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card. Otherwise, we'll include your message on the packing slip. Learn more

  • Top of Page Dispatch Policies

    All Orders are shipped From Our Shipping Warehouse in New Jersey, USA.

     International Orders Customs, Duties, and Taxes

    Shipping fee will not be refunded in case of returns. The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

    Customs policies vary widely from country to country; you should contact your local customs office for further information. 

    Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws


  • Top of Page Tax Information

    Please not that we are a foreign seller and not VAT registered. We cannot and do not refund VAT.


    Prices are displayed inclusive of any applicable VAT.