Recent Feedback:

4.9 stars over the past 12 months
4.9 stars over the past 12 months (1,967 ratings)

Detailed Seller Information

  • Business Name: BTR Direct Ltd
  • Trade Register Number: 5668581
  • VAT Number: GB854349307
  • Phone number: 01273 205945
  • Business Address:
    • 148 Portland Road
    • Hove
    • East Sussex
    • BN3 5QL
    • GB

BTR Direct Ltd - Details

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    About BTR Direct Ltd

    BTR Direct is a small and well-established family run business that has been trading for 10 years. We are committed to great quality, value for money and excellent customer service.

    Based in Brighton & Hove in Sussex, BTR is our own designed and branded range of Cycling accessories.

    Our simple guarantee means if you are unhappy with any BTR product for any reason, you can return it within 60 days for a refund or replacement. Please contact us via Amazon.

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    BTR Direct Ltd Delivery Rates


    Listed below are delivery details for BTR Direct Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.49£0.51
     per Shipment£3.99£4.08
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.49---
     per Weight (kgs)£0.00---
     per Shipment£3.99---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.51---
     per Weight (kgs)£0.00---
     per Shipment£4.08---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.08---
    Europe Zone 2ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.08---
    Europe Zone 3ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.00---
    JapanETA6 - 10 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.00---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.00---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£4.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    BTR Direct Ltd Dispatch Policies

    Unless noted otherwise in the ordering pipeline BTR Direct Ltd dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    BTR Direct Ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide BTR Direct Ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to BTR Direct Ltd's Privacy Policy.

    Privacy Practices

    BTR Direct Ltd values the privacy of your personal data.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact BTR Direct Ltd to get information about any additional policies that may apply:

    Contact this seller Phone: 01273 205945

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page BTR Guarantee

    We offer a very simple guarantee.  If you have unhappy with any BTR product for any reason you can return it within 60 days for a refund or replacement. Please contact us via Amazon