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4.9 stars over the past 12 months
4.9 stars over the past 12 months (377 ratings)

Detailed Seller Information

  • Business Name: Carlton Paper Sticks Ltd
  • Business Type: Supply of cake pop and other baking items
  • Trade Register Number: 8861625
  • Business Address:
    • Riverside Business Centre
    • Riverside Road
    • Lowestoft
    • Suffolk
    • NR33 0TQ
    • GB

Carlton Paper Sticks - Details

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    About Carlton Paper Sticks

    Based in Suffolk, UK, Carlton Paper Sticks stock premium quality Paper, Plastic & Wooden lollipop sticks and related items. Our customers span the confectionery, novelty, †pharmaceutical, health and beauty care and food markets, ranging in size from large companies to family owned and operated businesses.

    Highly respected within our field, we are focused on delivering quality to ensure our customers achieve business success and customer loyalty using our products within their products around the world.
    We are constantly developing our range hand in hand with our customers requirements. We currently stock 48 different lollipop sticks and to complement this huge range we also stock a select but increasing range of cellophane & cello bags, twist ties in a number of colours, 2 sizes of confectionery foils in a large range of colours and designs, a large range of chocolate moulds and a newly added range of doweling from 3mm to 25mm diameter.
    The Carlton Paper Sticks name is known globally for consistent quality, customer service and dependability, here to assist and support your requirements.

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    Carlton Paper Sticks Delivery Rates

    UK Delivery
    Royal Mail 1-2 Working day delivery for consignments upto 2kg
    2kg + Courier 3-5 working days delivery
    Collection
    We operate as an online business therefore customer collection is not available at this time.
    European & Royal Mail World Zones 1 & 2 †Delivery
    Items are shipped by either Airmail or Surface mail, should you require tracking or insurance for your goods, this can be provided at an extra charge, please email us for further details.
    We are not responsible for the cost of returned goods due to the non payment of Tax and Customs charges. We are not responsible nor do we have control over charges or taxes for importing items to your destination county, nor are we responsible for time delays so caused.
    European Delivery
    Royal mail 3-7 working day delivery upto 2kg† † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † † †
    2kg + Courier 3-10 Working Days Deliveries
    World Zones 1 & 2 Delivery Costs
    Sent via Royal Mail upto 5kg
    5001g + Sent Via Courier 10-20 Working Days Deliveries
    We will endeavour to deliver orders within 3 - 5 working days but this may be affected by customs in the receiving country and delivery times at worst can extend to 7 - 28 days. Items up to 2kg will be delivered by Royal Mail, 2kg+ other couriers may be used. Items are delivered to address provided and your telephone number will normally be provided to couriers should they need to contact you locating your address. We will not be liable to any person for loss or damage which may arise from not receiving the order on a specified day.


    Listed below are delivery details for Carlton Paper Sticks, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£1.95
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£0.00
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£1.20---
     per Weight (kgs)£0.00---
     per Shipment£2.99---
    UK, BF AddressesETA3 - 5 days---
     per Item£1.20---
     per Weight (kgs)£0.00---
     per Shipment£3.08---
    Europe Zone 1ETA3 - 7 days---
     per Item£1.20---
     per Weight (kgs)£0.00---
     per Shipment£3.28---
    Europe Zone 2ETA3 - 7 days---
     per Item£1.20---
     per Weight (kgs)£0.00---
     per Shipment£3.28---
    Europe Zone 3ETA8 - 12 days---
     per Item£1.20---
     per Weight (kgs)£0.00---
     per Shipment£3.28---
    North AmericaETA6 - 10 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£4.50---
    JapanETA6 - 10 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£4.50---
    Australia and Far East AsiaETA8 - 12 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£4.50---
    M@ UK - Rest of World (ROW)ETA8 - 12 days---
     per Item£2.50---
     per Weight (kgs)£0.00---
     per Shipment£4.50---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Carlton Paper Sticks Dispatch Policies

    Delivery FREE OF CHARGE to all UK addresses.
    Orders placed before 3.30pm Monday to Friday excluding bank holidays, are dispatched the same day however in busy periods and weekends please allow extra time.
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    Carlton Paper Sticks Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Carlton Paper Sticks with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Carlton Paper Sticks's Privacy Policy.

    Carlton Paper Sticks's Privacy Policy

    This is the privacy policy for www.carltonpapersticks.co.uk (the Site). For the purposes of the UK Data Protection Act 1998, we are the data controller.

    We are committed to protecting your privacy on-line. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.
    By using the Site, you consent to the collection and use of information in accordance with this privacy policy.
    We reserve the right to change this privacy policy from time to time by changing it on the Site (effective immediately on publication). This privacy policy was last updated on 21 June 2012.
    Information we may collect from you
    We may collect and process the following information about you:

    information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the Site, including if you register as a user of the Site or any feature of the Site, subscribe to any service, upload or submit any material via the Site, request any information or enter into any competition or promotion we may sponsor

    communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or its content

    information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to them

    details of your visits to the Site, the resources you access and any data you download

    You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may decline to provide you with certain services.
    Uses made of your information
    We will use the information you provide to:
    enable us to provide you with the services and information offered through the Site and which you request;
    audit the downloading of data from the Site;
    improve the layout and / or content of the pages of the Site and customise them for users
    identify visitors to the Site
    carry out research on our users' demographics
    send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes
    You can tell us not to contact you with information regarding our products and services, either at the point such information is collected on the Site (by checking or un-checking (as directed) the relevant box) or by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting us using the contact details at the end of this privacy policy.
    Non-personal information
    When you visit the Site, we may automatically collect non-personal information about you, such as the type of internet browser you use, the website from which you have come to the Site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site and to collect broad demographic information for aggregate use.
    Cookies
    The Site uses permanent and session cookies to store certain information. Cookies are pieces of information that a website transfers to your computer to store and sometimes track information about you. Although they do identify a user's computer, cookies do not personally identify users.
    Session cookies are pieces of information that are stored in your computer's cached memory and are available only during an active session or, in other words, whilst you are visiting the Site. Session cookies, unlike permanent cookies which are stored on your computer's hard drive for a set length of time, do not permanently store information, are not transferred to your computer's hard drive and do not remain in your computer's cached memory after you leave the Site.
    In light of the new EU Directive 2009/136/EC of the European Parliament and of the Council and guidance from the UK Information Commissionerís Office , we have audited our website and changed our use of cookies.
    All visitors to the Site are issued both permanent and session cookies to:
    facilitate your requests to use the Siteís features, such as maintaining your order details to allow you to complete a purchase
    recognise you when you return to the Site and allow you to navigate the Site more quickly and easily
    assess our audience size and visit patterns to ensure we are equipped to service demand
    monitor errors and user behaviour patterns in order to improve and update the Site
    These cookies are essential to continuing to provide you with the services you request and, therefore, in recognition of the EU Directive 2009/136/EC, we do not ask your permission before issuing these cookies.
    We use Google Analytics, which requires the use of cookies issued by Google, to perform some of these essential functions. These cookies have variable persistence. For more details please view Google's policy on use. If you do not wish to retain these cookies, you can delete them in your browser's preferences at any time.
    If a user accepts our Terms and Conditions and, thereby, our Privacy policy when you checkout on our Site, we may also use cookies to measure the effect of our online marketing and to control how often users see our online advertisements. By accepting our Terms and Conditions and, thereby, our Privacy Policy, you are actively giving your consent to receive these cookies.
    Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that. However, you will not be able to take full advantage of the Site if you do so.
    Information sharing
    We may disclose aggregate statistics about visitors to the Site in order to describe our services to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
    We may disclose your personal information to any of our affiliates, or to our agents or contractors who assist us in providing the services we offer through the Site, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions.†
    In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.†
    We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the Site or the rights, property or personal safety of any person.
    Public forums
    The Site may, from time to time, make message boards, news groups, chat rooms and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.†
    External links
    The Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.†
    Security
    We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information.
    Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.
    You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk.†
    It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information particularly if you use a shared computer or a computer in a public place.
    Storage of your information
    Information that you submit via the Site is sent to and stored on secure servers located in the United Kingdom. This is necessary in order to process the information. Information submitted by you may be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above, which may be situated outside the European Economic Area and may be processed by staff operating outside the European Economic Area. By submitting information via the Site, you agree to this storing, processing and / or transfer.
    Your rights
    You have a legal right under the Data Protection Act 1998 to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information subject to a fee not exceeding £10. You also have a right to correct any errors in that information. If you have one, you can view and update or correct the information by logging into your registered user account on the Site. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.
    Contacting us
    Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to webmaster@carltonpapersticks.co.uk

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Carlton Paper Sticks to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.