Recent Feedback:

4.8 stars over the past 12 months
4.8 stars over the past 12 months (1,638 ratings)

Frequently Asked Questions


Detailed Seller Information

  • Business Name: UK Surplus Central Ltd
  • Business Type: Online Retail
  • Trade Register Number: 5759446
  • VAT Number: GB878313005
  • Phone number: 01530833077
  • Business Address:
    • Epicentre House, Snibston Drive
    • Oaks Industrial Estate
    • Coalville
    • Leicestershire
    • LE67 3NQ
    • GB

UK Surplus Central Ltd - Details

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    About UK Surplus Central Ltd

    Welcome to UK Surplus Central.


    We have a very straight forward philosophy which is to put the customer first.
    Selling on Amazon for over 5 years, and† for many years in other areas† you can be assured of customer service second to none. See our feedback.

    Our Customer Services Telephone Number:

    01530 833 077.


    Speak to John, Julie or Theresa, who look forward to handling your questions about our products, returns, shipping etc, almost anything related to our product range for sale on Amazon.


    UK Surplus Central, as the name suggests, specialise in buying end of line, surplus inventory, across a range of products but specialising in electronics and computer peripherals. Because our stock is bought in bulk, and is clearance we are usually able to sell to you at lower prices than our competitors in most cases, while still providing you with top quality customer service.

    We are a UK based company operating from a† warehouse just between Junction 22 of the M1 and the M42 in the East Midlands. So our products are shipped from within the UK.

    We normally ship same working day for items ordered and notified (by Amazon) before 14:00.

    Thank you for your interest. We look forward to serving you for many years to come.

    The UK Surplus Central Team

    John, Theresa and Julie

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    UK Surplus Central Ltd Delivery Rates



    Listed below are delivery details for UK Surplus Central Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£1.00
     per Shipment£0.00£5.00
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£2.00---
     per Shipment£9.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    UK Surplus Central Ltd Dispatch Policies

    UK Surplus Central Shipping Policy

    We normally ship same the working day for orders we receive before 14:00. Please note that just because you place an order before 14:00 it does not mean that Amazon will clear that order to us before this time.

    We use second class Royal Mail for lighter items.

    For heavier items (over 2kg) your item will be delivered by one of our† couriers. For economy delivery aim is within 3 working days. You will be emailed a tracking number so you can track your order on line.

    Our couriers are DPD using their Next Day and Homecall† (3-5 day) services.

    Selecting expedited service your item will automatically be shipped by DPD next day courier. If you prefer to have your item shipped by Royal Mail first class or for lighter items Special Delivery, you should contact us.

    Providing you provide a mobile phone number, DPD will text you with a 1 hour delivery slot for your item so you will not have to wait in all day.

    A signature will be required for courier items and Royal Mail signed for or special delivery.

    Delivery of items can be a real frustration for both customer and seller, so please work with us to resolve any issues regarding this aspect of our service.


    Non Delivery of Items

    We will handle on your behalf all claims unless you request otherwise, and will send out a replacement item where possible within 2 weeks of your reporting non-delivery.


    Shipping to addresses other than your registered Amazon address

    We reserve the right to ship only to your registered Amazon address to minimise fraudulent activities but will try to assist you where ever we can.

    Please contact us if there are any issues regarding delivery of your item: 01530 833 077
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    UK Surplus Central Ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide UK Surplus Central Ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to UK Surplus Central Ltd's Privacy Policy.

    UK Surplus Central Ltd's Privacy Policy

    UK Surplus Central Privacy Policy

    Uk Surplus Central Ltd† undertake to keep all personal information (including but not limited to, names, addresses, email addresses, company names) private to the very best of our ability. All information will be stored securely for use by UK Surplus Central alone, to allow us to communicate with you and process your purchase only, unless explicit permission has been requested and given by a third party.


    If you have any concerns as to the confidentiality of information submitted please contact us for more information.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact UK Surplus Central Ltd to get information about any additional policies that may apply:

    Contact this seller Phone: 01530833077

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.