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4.7 stars over the past 12 months
4.7 stars over the past 12 months (2,110 ratings)

Detailed Seller Information

  • Business Name: Discount Supplements
  • Trade Register Number: GB5319001
  • VAT Number: GB845678675
  • Phone number: 08006101144
  • Business Address:
    • Unit 2
    • Anglia Way
    • Braintree
    • Essex
    • CM7 3RG
    • GB

Discount Supplements - Details

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    About Discount Supplements

    Discount Supplements is the UK's #1 internet retailer of sports and health supplements. With over 400 brands, 5000 products and over 100,000 satisfied customers why not stick with a brand you can trust!

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    Discount Supplements Delivery Rates

    Shipping Charges
    All UK orders are delivered on an insured service for free!
    This is a 2-3 day service, but may be upgraded to next day delivery for an additional charge of £1.99 (Mainland UK only).

    All International orders above £200 (€270) are delivered on an insured service for FREE!  Lower value international orders receive subsidised shipping rates that are automatically calculated by the shopping cart.


    Listed below are delivery details for Discount Supplements, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    UK/GB excluding BF address StreetETA3 - 5 days1 - 2 days
     per Item£0.00£0.00
     per Weight (kgs)£0.00£0.00
     per Shipment£0.00£2.95
    UK - Mainland Street PO BoxETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    UK, BF AddressesETA3 - 5 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£0.00---
    Europe Zone 1ETA3 - 7 days---
     per Item£0.00---
     per Weight (kgs)£0.00---
     per Shipment£6.00---


    * Delivery Rates for Books, Music, Video and DVD
    UK
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58


    * Marketplace orders are only accepted for delivery to Supported Countries.


    * Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
       Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    Discount Supplements Dispatch Policies

    All orders completed before 2pm will be processed and dispatched on the same working day.
    Although we will do our best to dispatch orders made after this time, if we are unable to do so, they will be processed and dispatched the following working day.

    Please note, the next day delivery option refers to next working day.
    Therefore an order made on Monday will be delivered on Tuesday; an order made Friday will be delivered on Monday.

    All next day delivery orders must be completed before 12 noon.

    Delivery Times
    Discount Supplements cannot guarantee delivery times, however these are some general guidelines:
    UK:    Usually take 2-3 working days.
    EU:     Usually take 4 -7 working days, depending on the country.
    Rest Of World: Usually 2 – 3 weeks.

    France will normally take a little less time and Greece a little more.

    Discount Supplements: Online Sports Supplement Shop is happy to ship worldwide. International shipping is automatically calculated for the following countries:

    Australia
    Austria
    Belgium
    Canada
    Denmark
    Finland
    France
    Germany
    Gibraltar
    Greece
    Irish Republic
    Italy
    Luxembourg
    Netherlands
    Northern Ireland
    Norway
    Portugal
    Spain
    Sweden
    United States

    For shipping charges for countries not on this list please contact customer services.

    For international orders below 2kg, customers may choose the following options:

    International Airmail
    Recorded International Airmail

    The International Airmail option is free. However it is un-trackable and uninsured. Therefore Discount Supplements is not liable for any lost or damaged shipments.

    We recommend all international customers pay the surcharge for Recorded International Airmail. This is insured and Discount Supplements will guarantee successful delivery of undamaged goods.*

    * Please note, Discount Supplements will not be liable for any customs seizures. Refunds will only be given in instances where the order has been returned to us. Shipping costs will be deducted from any refunds given to under these circumstances.

    All International orders above 2kg's are sent by International courier services.

    Please note that all customers outside of the EU may have to pay local import duties / sales taxes on the value of their order.

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    Discount Supplements Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Discount Supplements with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Discount Supplements's Privacy Policy.

    Discount Supplements's Privacy Policy

    Who We Are?
    In this Privacy Policy references to "we" and "us" are to A1 Sports Ltd, Unit 2 Anglia Way, Braintree, Essex, CM7 3RG, company number 53190001, registered office A1 Sports Ltd, 2 Anglia Way, Braintree, Essex, CM7 3RG.

    What Information We Collect
    The information we collect via this website may include:
    1. Any personal details you type in and submit, such as name, address, email address, etc.

    2. Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer. The cookies store information only for as long as you are viewing the website.

    3. Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.

    4. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

    What We Do With Your Information
    Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-

    1. to process your order, to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

    2. to carry out security checks (this may involve passing your details to credit reference agencies, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions);

    3. to comply with legal requirements
    We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.

    We would also like to inform you of various promotions, goods and services that may be of interest to you. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. If you wish to receive these communications, please tick the "Yes" box when entering your personal details. You may unsubscribe at a later date, if you wish.

    See Amazon.co.uk's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.co.uk Return Policy. Please contact Discount Supplements to get information about any additional policies that may apply:

    Contact this seller Phone: 08006101144

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Customer Services

    Our friendly trained staff are available to help you with any enquiry you may have.  Whether you have a question about delivery or need further information regarding any of the products you see on our website, we're here to help.

    Contact Information
    Telephone on 0800 610 1144
    (International customers should call +44 800 610 1144)

    Fax on 01376 528730
    (International customer should call +44 1376 528730)

    Live Support Chat
    We also have a live chat service which is also open during normal opening hours. Just click the Live Support link opposite and speak to a customer services advisor in a "MSN" style chat room.

    Email
    If you'd prefer, you may also send us a message via email to sales@discount-supplements.co.uk and we'll be in touch within 1 working day.

    Please Note
    Normal working hours are (UK time):
    Monday to Friday 8.30am - 6.30pm (Excluding Bank Holidays)
    Saturday 10.30am - 3.30pm

    When contacting Discount Supplements, we can only discuss account details with the account holder. Should you wish a third party person to be able to discuss your account, please contact customer services and request this service. We aim to respond back to queries within 1 working day, but at busy times this can extend to 2 working days. Calls made to and from Discount Supplements may be recorded for training and security purposes.

    Visiting Us
    You may also like to visit us at our premises; 2 Anglia Way, Braintree, Essex, CM7 3RG, UK.

    From Stansted airport, follow the A120 towards Braintree/Colchester and exit at the junction sign posted "Freeport Retail Park". From Colchester/Witham, follow the A120 towards Stansted airport and take the 2nd roundabout, 3rd exit sign posted "Freeport Retail Park". Follow this road past the traffic lights and onto the 2nd roundabout.
    We are on you immediate right hand side up the hill on the third roundabout exit - A1 Sports Ltd.

    SatNav - please enter the postcode as CM7 3RG

  • Top of Page Payment Options

    Payment Options
    Credit / Debit Cards

    You can pay at Discount-Supplements.co.uk with the following cards:

    •Delta
    •Maestro
    •Mastercard
    •Solo
    •Visa
    •Visa Electon

    If you have any questions about what methods of payment we take please contact customer services for more information. If you wish to pay via American Express or AMEX we recommend using PayPal with your Amercian Express or AMEX card.

    Payment by Cheque / Bank Deposit
    If you wish to pay by cheque, please make cheques payable to A1 Sports Ltd and write your order number on the reverse of the cheque.

    If you wish to pay in at the bank, our bank details for UK sterling are:-
    Sort Code: 40-23-10
    Account Number: 21592475
    Account Name: A1 Sports Ltd
    IBAN Number: GB65MIDL40231021592475

    For Euro payments, please use these details:
    Sort Code: 40-05-15
    Account Number: 59618003
    Account Name: A1 Sports Ltd
    IBAN Number: GB12MIDL40051559618003

    PayPal
    You can pay for goods and services here are Discount-Supplements.co.uk with PayPal®.