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4.8 stars over the past 12 months
4.8 stars over the past 12 months (2,767 ratings)

Detailed Seller Information

  • Business Name: Electronic Temperature Instruments
  • Business Type: Electonics Manufacturer
  • Trade Register Number: 1746462
  • VAT Number: GB397552504
  • Phone number: 01903202151
  • Business Address:
    • Easting Close
    • Worthing
    • West Sussex
    • BN14 8HQ
    • GB

ETI Ltd - Details

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    About ETI Ltd

    About ETI - Electronic Temperature Instruments

    Established in 1983, Electronic Temperature Instruments Ltd (or ETI) is a privately owned, limited company. As a dominant supplier of digital thermometers and sensors, to both the industrial and catering sectors, ETI has developed a reputation throughout Europe and increasingly world wide, as a leading manufacturer and supplier of quality and value for money instruments for a wide range of applications.

    The business is supported by a full, in-house after-sales repairs and maintenance service, with calibration and conformity certification facilities. Our Offices are open Monday to Friday from 09:00 to 17:00. We strive to deal with all communication the same day, any communications over the weekend will be responded to the next working day.

    The company's registered office is Easting Close, Worthing West Sussex BN14 8HQ and the company registration number is 1746462. VAT number GB 397 5525 04

    ETI is located in Worthing at two sites, Easting Close and Southdownview Road. ETI currently employs 120 people in total. The company manufactures 70% of the products it sells, the balance being sourced from overseas suppliers. Products manufactured in-house come with a full 2 year warranty


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    ETI Ltd Delivery Rates

    Carriage prices are a general guide. All consignments valued over £1,000 are charged at cost (approximately 1.5% of order value) and include a 1% insurance levy. The company reserves the right to charge extra delivery charges for any abnormal packages and for all off-shore addresses i.e. N. Ireland, Isle of Man, Isle of Wight and the Isles of Scilly. Please note: off-shore addresses can take up to 3/4 days for delivery.

    Listed below are delivery details for ETI Ltd, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.

    Delivery rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    UK/GB excluding BF address
    UK - Mainland Street
    UK, BF Addresses
    Europe Zone 1
    Europe Zone 2
    Europe Zone 3
    M@ UK - Rest of World (ROW)
    UK/GB excluding BF address Street · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £0.99 £1.20
    £1.00 to £19.99 £2.20
    £20.00 to Up £0.00
    UK/GB excluding BF address Street · Expedited · (1 - 2 days)
    Per Shipment Bands Shipment Rate
    £0.00 to Up £6.60
    UK - Mainland Street PO Box · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £19.99 £2.20
    £20.00 to Up £0.00
    UK, BF Addresses · Standard · (3 - 5 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £19.99 £2.20
    £20.00 to Up £0.00
    Europe Zone 1 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £39.99 £6.60
    £40.00 to Up £0.00
    Europe Zone 2 · Standard · (3 - 7 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £39.99 £6.60
    £40.00 to Up £0.00
    Europe Zone 3 · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £39.99 £6.60
    £40.00 to Up £0.00
    Japan · Standard · (6 - 10 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £99.99 £10.00
    £100.00 to Up £20.00
    M@ UK - Rest of World (ROW) · Standard · (8 - 12 days)
    Per Shipment Bands Shipment Rate
    £0.00 to £99.99 £10.00
    £100.00 to Up £20.00

    * Delivery Rates for Books, Music, Video and DVD
    3 - 12 days
    Express Delivery - UK
    24 hours
    European Union
    5 - 12 days
    US (include US Protectorates) and Canada
    5 - 12 days
    Rest of World
    7 - 35 days
    Books £2.80 £8.98 £4.02 £6.94 £7.00
    CDs £1.26 £8.98 £1.82 £3.08 £3.58
    Videos £2.80 £8.98 £4.02 £4.94 £5.94
    DVD £1.26 £8.98 £1.82 £3.08 £3.58

    * Marketplace orders are only accepted for delivery to Supported Countries.

    *  Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
        Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from

    Region Key
    UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes.
    UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'.
    UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man.
    BFPO English Forces Post Office
    Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands
    Europe Zone 2 Greece,Italy,Portugal,Spain
    Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State.
    Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
    North America Canada,United States.
    Japan Japan
    Rest of World Rest of the World.

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    ETI Ltd Dispatch Policies

    ETI will use its best endeavours to meet the estimated delivery times, but cannot accept any liability whatsoever for failure to do so. Next day Shipping has a cut off time of 13:00 hrs in order to guarantee arrival next working day.

    Our Offices are open Monday to Friday from 09:00 to 17:00. We strive to deal with all communication the same day, any communications over the weekend will be responded to the next working day.

    Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

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    ETI Ltd Tax Information

    Prices are displayed inclusive of any applicable VAT.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting, you are accepting the practices described in's Privacy Notice.

    In addition, we want you to be aware that will provide ETI Ltd with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to ETI Ltd's Privacy Policy.

    ETI Ltd's Privacy Policy

    This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions. Your statutory rights are not affected.

    Data Protection
    ETI is committed to protecting your privacy and we comply with the data protection laws applicable to the UK.

    Collected Information
    When you order we need to know your name, e-mail address and delivery address and credit/debit card number and expiry date. This allows us to process and fulfil your order. We also request your telephone number(s) so that we can contact you easily if required. When entering the Checkout phase of any purchase your details are maintained within a secure internet system, and any credit card details are destroyed after seven days.

    Information Use
    We use the information collected from you to process orders and to improve your shopping experience. We may use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes if you have entered the appropriate details. We do not sell, trade or rent your personal information to others. We may include your name and address on our mailing list in order to inform you of offers for goods or services from our company. If you do not wish to receive this information, please indicate in the tick-box on our checkout page before submitting your order. If for any reason, you receive unsolicited, unwanted mail from us, please contact our office directly where your details will be removed from our system.

    See's Privacy Notice

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    Returns and Refunds

    Please refer to the Return Policy. Please contact ETI Ltd to get information about any additional policies that may apply:

    Contact this seller Phone: 01903202151

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Warranty

    All ETI manufactured thermometers and instruments carry a two-year warranty / guarantee against defects in either components or workmanship.  During this period, products that prove to be defective will, at the discretion of ETI, be either repaired or replaced without charge. Instruments that have not been manufactured by ETI will be subject to a  warranty period of twelve months.  Such warranties do not apply to probes, where a six-month period is offered. This six-month period also applies to a probe where it is an integral part of an instrument.

    The product warranty / guarantee does not cover damage caused by fair wear and tear, abnormal storage conditions, incorrect use, accidental misuse, abuse, neglect, misapplication or modification, or use with non-ETI hardware/software. The user should make themselves aware of the proper use of measurement equipment, including maintenance, calibration, and comparison with other instruments. Information relating to this may be obtained from ETI. Full details of liability are available within ETI's Terms & Conditions of Sale, available by request. In line with our policy of continuous development, we reserve the right to amend our product specification without prior notice.

    Nothing in these conditions will reduce your statutory rights relating to faulty or misrepresented goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens' Advice Bureau. 

    Claims under warranty, or complaints as to products and services should be addressed to ETI Ltd, Dominion Way, Worthing BN14 8NW

  • Top of Page Safe food temperatures

    Correct selection of a catering thermometer or food thermometer is very important to achieve the maximum accuracy and repeatability of the temperature.

    The selection criteria for a digital catering thermometer should include:
     measurement range
     resolution of the reading 1°C, 0.1°C or 0.01°C
     desired accuracy
     response time

    ETI offers a range of catering thermometers, food thermometers, oven thermometers and accessories that are ideal for busy restaurants, cafes, bars etc. where food safety is essential.

    fridge & freezer temperatures
    Keeping fridges and freezers at the correct temperature is critical to ensure good food safety during storage.

    Food should be stored in a fridge at a minimum of 4°C but this is only safe for short periods. It is better to store food in a fridge at 2°C.

    Food stored in a freezer should be regularly rotated and stored at between -18 and -22°C as bacteria will not grow at these temperatures.

    safe food temperatures
    To prevent food poisoning, it is essential to kill bacteria. Most bacteria are killed quickly at between 75 to 100°C. The danger zone is between 5 to 70°C where bacteria will grow rapidly. Therefore it is important when microwaving food that there are no cold spots in the food, likewise when reheating food or sauces that the food is reheated above