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Frequently Asked Questions
Q: How do I return a item?
A: Please read our returns policy on the returnss & refunds page. If all of the conditions are complied with, send us an email confirming that you have read our returns policy, together with your order number. We will send a returns authorisation form to you, together with returns address details.
Detailed Seller Information
- VAT Number: GB883484285
HomeSpace Direct - Details
- Store front:www.amazon.co.uk/shops/A1U5SW181DAK5C
For questions regarding products, order delivery, or returns, please contact HomeSpace Direct Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About HomeSpace Direct
We have bought over 30 years of textiles experience, to the internet. Our aim is to ensure all our online customers are not just satisfied, but delighted with their shopping experience from HomeSpace Direct.†
Our buyers source the latest designs, colours, materials and trends, and with our wholesaling buying capacity, we can bring these products to you at low low prices.
We have items to please every budget, and every taste ... from our most luxurious Egyptian cotton bedding to our value for money ranges. We cater for adults, who may want a complete bedroom transformation from our luxurious, high quality, super soft bedding and matching curtains range, or kids who want the latest character duvets, wall stickers or towels.
The latest addition to our on-line range include co-ordinated curtains and throws, of various sizes and textures, and cushion covers, in a range of colours, materials and designs.
We will dispatch your order on time, provide a safe and secure payment method regardless of which HomeSpace Direct website you use, and ensure all items meet the quality standards you expect.† All of this is backed up by a dedictated UK based customer services team which you can contact on email@example.com or on 0845 8686099.
Our returns policy. We are sure you will be delighted with your purchase. However, should you wish to return an item, our returns policy and procedure is below.
Returns accepted if
1. Item is returned within†30 days of receipt.
2. Item is unopened.
3. Refund will be processed when item is received minus ALL postage costs. If the item was initially received as "free postage", we will charge initial delivery costs of up to £4.00 for Royal Mail and £5.00 for courier deliveries.
4. Please contact us for returns authorisation form prior to returning.
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HomeSpace Direct Delivery Rates
Listed below are delivery details for HomeSpace Direct, including the geographies delivered to, the service level offered, and the prices charged. Note that media rates are based on dispatching a single item Purchasing multiple media items results in multiple delivery charges.
Delivery rates for all products (excluding Books, Music, Video and DVD)StandardExpedited UK/GB excluding BF address Street ETA 3 - 5 days 1 - 2 days per Item £0.00 £0.00 per Weight (kgs) £0.00 £0.00 per Shipment £0.00 £5.00 UK - Mainland Street PO Box ETA 3 - 5 days --- per Item £20.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- UK, BF Addresses ETA 3 - 5 days --- per Item £0.00 --- per Weight (kgs) £0.00 --- per Shipment £12.00 --- Europe Zone 1 ETA 3 - 7 days --- per Item £14.50 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 2 ETA 3 - 7 days --- per Item £24.50 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Europe Zone 3 ETA 8 - 12 days --- per Item £25.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- North America ETA 6 - 10 days --- per Item £25.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 --- Australia and Far East Asia ETA 8 - 12 days --- per Item £22.00 --- per Weight (kgs) £0.00 --- per Shipment £0.00 ---
* Delivery Rates for Books, Music, Video and DVDUK
3 - 12 daysExpress Delivery - UK
24 hoursEuropean Union
5 - 12 daysUS (include US Protectorates) and Canada
5 - 12 daysRest of World
7 - 35 days
Books £2.80 £8.98 £4.02 £6.94 £7.00 CDs £1.26 £8.98 £1.82 £3.08 £3.58 Videos £2.80 £8.98 £4.02 £4.94 £5.94 DVD £1.26 £8.98 £1.82 £3.08 £3.58
* Marketplace orders are only accepted for delivery to Supported Countries.
* Your delivery fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
Rates are based on dispatching a single item. Purchasing multiple items results in multiple delivery charges; there are no "per delivery" and "per item" charges, as there are when you buy directly from Amazon.co.uk.
Region Key UK Street England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man,excluding BFPO and PO Boxes. UK Off-Mainland *DISABLED* This ship option has been DISABLED and is no longer available to customers for new orders. Previous jurisdiction has been incorporated into 'UK Street'. UK P.O Box P.O Boxes in England,Wales,Scotland,Northern Ireland,Channel Islands and Isle of Man. BFPO English Forces Post Office Europe Zone 1 Belgium,Denmark,mainland France,Germany,Republic of Ireland,Luxembourg,Monaco,Netherlands Europe Zone 2 Greece,Italy,Portugal,Spain Europe Zone 3 Albania,Andorra,Armenia,Austria,Belarus,Bosnia & Herzegovina,Bulgaria, Cape Verde,Croatia (Hrvatska),Cyprus,Czech Republic,Estonia,Faroe Islands, Finland,Georgia,Gibraltar,Greenland,Hungary,Iceland,Latvia,Liechtenstein, Lithuania,Macedonia,Malta,Moldova,Norway,Poland,Romania,Russian, Federation,S Georgia& S Sand Is,San Marino,Slovak Republic,Slovenia, Sweden,Switzerland,Turkey,Ukraine,USSR (former),Vatican City State. Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji,French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea,Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls. North America Canada,United States. Japan Japan Rest of World Rest of the World. Top of Page
Unless noted otherwise in the ordering pipeline HomeSpace Direct dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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Prices are displayed inclusive of any applicable VAT.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.co.uk, you are accepting the practices described in Amazon.co.uk's Privacy Notice.
HomeSpace Direct takes your privacy seriously. We will not pass your email or contact details to any third party with the exception of couriers,†in the†event†there is a problem in locating your delivery address.
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Returns and Refunds
Please refer to the Amazon.co.uk Return Policy. Please contact HomeSpace Direct to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.