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Companies that "neg" reviews


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Initial post: 14 Jan 2013 18:03:27 GMT
Burrobaggy says:
Plenty of posts about sad cases who neg reviews, but has anyone noticed a pattern where some companies will "neg" even slightly unfavourable reviews? DVD companies seem to be big offenders. Metrodome posts lots of fake reviews and vote down real ones and Arrow Video seem to give any bad review negative votes in a matter of minutes [maybe they have some kind of Amazon review tracking software?].

Any other offenders?

In reply to an earlier post on 14 Jan 2013 19:53:58 GMT
Quiverbow says:
Posting publisher employee reviews is a favourite tactic for books, all of which are five star reviews and is the sole review from that person. They will also vote negatively on anything not giving the book five stars. I've been on the receiving end of this.

Posted on 14 Jan 2013 20:19:20 GMT
monica says:
I've seen a few comments here & there suggesting that Canongate (a publisher) has/had employees routinely give negative votes to any review even mildly critical; after reading that I began to keep an eye open for completely unexpected negatives votes on reviews of their books and though perhaps it's coincidence, it appears that such voting could be going on.

Posted on 14 Jan 2013 20:48:05 GMT
Last edited by the author on 14 Jan 2013 20:52:19 GMT
Burrobaggy says:
A lot of the time the speed reviews get "negged" is really surprising. I've seen them appear on 3/5 rated reviews within minutes if there's anything even slightly critical just to drive the 5/5 reviews to the top. On one DVD a new review got "negged" in the time it took me to put it in my shopping cart and go back to the page. Not so suspicious until I checked again after going through checkout and it had got two more negs in that time. I don't review much myself but that kind of manipulation seems worse to me than people "negging" each other for a higher ranking.

Posted on 15 Jan 2013 10:59:00 GMT
Bob says:
How about this as a solution; Do your review as normal but give it 5* then when you have attracted the +ve votes from authors and their fans you change the star rating to whatever you intended to give. I don't think this type of voter ever reads the review just votes on the star rating and once they have voted they will not be able to do it again or take away their vote.

In reply to an earlier post on 15 Jan 2013 11:17:09 GMT
But they can reverse their vote.

In reply to an earlier post on 15 Jan 2013 11:35:15 GMT
Last edited by the author on 15 Jan 2013 11:55:16 GMT
Bob says:
Did not know that, I have never tried to do it. However they may also not know they can do it.
EDIT
Still think it is a jolly wheeze.

In reply to an earlier post on 15 Jan 2013 18:55:12 GMT
Last edited by the author on 15 Jan 2013 18:57:52 GMT
JPS says:
Interesting.

I didn't know you could change a review's rating once you have posted it, unless, of course, you are thinking about deleting the existing review and repost it again with another rating. If you do this, don't you lose all the existing votes as well? Or is there another way?

Also, I didn't know it was possible to change one's vote once it has been casted. How do you do that? Is there any way for a reviewer to tell if some voters have changed their votes on some of her/his reviews?

Thanks and regards
JPS

In reply to an earlier post on 15 Jan 2013 19:36:04 GMT
Last edited by the author on 15 Jan 2013 19:36:47 GMT
Bob says:
I did not know that you could change your vote until PDH Posted, just vote again and it changes. I often edit reviews if something breaks or I find out something about a technical product. All you do is edit the review and you can change the star rating or even the complete review. I always mark edits and give the reasons why but it is up to individuals how they do that. All the votes remain the same after editing regardless of the changes you make.
If you delete and repost it looks like a new review with no votes. You can almost tell if you run ARAT regularly as this will tell you any change in votes and you can see if -ve change to +ve or visa versa.
I am sure some voters click the wrong button by accident I have just had a nice comment left on a review about a fairly obscure book and at the same time got a -ve vote.
ARAT can be downloaded from http://arat.kghodges.com/

In reply to an earlier post on 15 Jan 2013 19:50:27 GMT
JPS says:
Tanks Bob, very helpful. I do edit some of my reviews sometimes, generally when I realize that they are full of typos :-) and always when someone is charitable enough to let me know either about typos or (worse in my view) a mistake in substance. In the two later cases, I grit my teeth and post a nice reply saying than you for having spotted my mistake(s) and letting me know about them, do the edits, and promise myself I will be careful...until the next time when it happens.

I mainly review books. I haven't, up to now at least, ever rewritten a review or changed a rating, and certainly not when asked to reconsider my rating by some authors. However, I have, twice since 2009 and one of them quite recently, clicked on the wrong button by accident and come up with a neg like the case you mention above (although it was NOT on one of your reviews). Maybe now I'll be able to repair my mistakes. I'm quite sure that the two reviewers in question will nevertheless have "survived", but when I make a mistake and become aware of it, I like to at least try to correct it (although, of course, I may not like to trumpet them!).

Thanks for the advice, much appreciated

In reply to an earlier post on 16 Jan 2013 09:37:03 GMT
But there is no way to know who gives a negative vote. It may well just be "fans" of the product or other reviewers who want their own reviews to be top of the pile, who give the negs. Just to give two examples, but nobody can really know.

In reply to an earlier post on 16 Jan 2013 10:11:26 GMT
"I didn't know you could change a review's rating once you have posted it"

In the old days, you couldn't. You could edit the text of a review but not the star rating, so you had to delete and re-post. That's history.

In reply to an earlier post on 16 Jan 2013 10:13:29 GMT
"there is no way to know who gives a negative vote."

In practice, it is sometimes possible to make an educated guess with varying degrees of probability.

In reply to an earlier post on 16 Jan 2013 10:23:46 GMT
Last edited by the author on 16 Jan 2013 10:29:59 GMT
JPS says:
Agree with you Kenneth Joseph. I suppose this avoids retaliation and "childish feuds" from taking place, to some extent (of the type I neg your reviews, so you start negging mine). The flipside of it, however, is that it also encourages other reviewers to neg reviews in order to displace them and get their own on top, as you mentioned. As usual, lack of accountability triggering "odd" actions that people might otherwise have refrained from taking...

RE "fans" of the product or author, if they really are "fans", they will accept nothing short of unqualified praise of the product. They probably would not care about being identified anyway. They would carry on "negging" whatever review happens to disagree with, irrespective of the review's substance or whether it might help customers into making a well-informed choice or not. A form of intolerance, since for them, a "helpful" review is one that must necessarily correspond to their own opinion. It's even probably "obvious" for them, and they may be sincere about it, since they are convinced of being "right" in the first place...

Anyway, just my two cents of "conventional wisdom", for what it's worth...

In reply to an earlier post on 16 Jan 2013 10:39:04 GMT
"if they really are "fans", they will accept nothing short of unqualified praise of the product. "

Not always so. I guess you are a fan of some authors, musicicians or whoever. Is everything they do perfect? Not likely.

In reply to an earlier post on 16 Jan 2013 10:59:25 GMT
Last edited by the author on 16 Jan 2013 11:00:13 GMT
JPS says:
I like some authors more than others, based on their past productions which, for whatever reasons, I enjoyed. It doesn't imply that I always will, neither does this imply that I will enjoy their next production as much, or even enjoy it at all...

That is, as far as I am concerned at least, the difference with a "fan". By the way, I suspect that the term "fan" is short for "fanatic", but since I am not a "native" English speaker, I am not quite sure of this. Assuming I am correct, would you see yourself as a "fanatic" (on whatever topic you may want to pick) or do you try hard to keep an open mind and at least attempt to remain "objective" as much as you can? That's all from me. Have to go.

In reply to an earlier post on 16 Jan 2013 11:08:57 GMT
I'm sure fan started off as shorthand for fanatic, but fanatic has come to mean something a little different - an obsessive fan, really. A fanatic is less likely to accept criticism of their idol than a fan.

In reply to an earlier post on 16 Jan 2013 11:16:02 GMT
[Deleted by the author on 16 Jan 2013 14:19:50 GMT]

In reply to an earlier post on 16 Jan 2013 11:32:57 GMT
Your definition is your interpretation.

A fairweather fan; Urban Dictionary says "A fan of a sports team who only shows support when the team is doing well. During hard times they usually bandwagon other teams. They basically have no real loyalty to the team, but still manage to get better seats than you at the game. Strangely they mysteriously vanish at the first sign of trouble. "

This is well short of what most people would use the term "fan" for.

A fanatic is at the opposite end of the scale from a fairweather fan, with fan somewhere in the middle, but closer to fanatic.

Posted on 16 Jan 2013 11:41:20 GMT
All that you say there is subjective and there is no accepted definition. Groups of football fans will have their own definitions of what it means to be a true fan. You cannot pin it down, in the way you seem to want to. Urban dictionary is not a reliable source and is certainly not the "oracle" you make it out to be.

In reply to an earlier post on 16 Jan 2013 13:50:46 GMT
JPS says:
Quibbling, quibbling, anyone for quibbling?

Posted on 16 Jan 2013 13:52:47 GMT
Quiverbow says:
"True footballs fans , don't accept criticism of their club and stay loyal no matter what."

I class myself as a true football fan. I'm loyal to my club in that I've been going to watch them since 1964, but I don't care if anyone criticises them because I know they're rubbish. However, I don't really want to be associated with those who claim to be 'true fans' of their club and spit bile against anyone who happens to follow a different team to theirs. They may know about their club but they don't know about football.

Posted on 16 Jan 2013 14:01:35 GMT
Quiverbow says:
There was a fine photo opportunity on Sunday when Dzeko scored against Arsenal. One woman in the background could be seen giving him 'the finger' and yelling 'F off' whilst drool was exuded from the sides of her mouth. She wasm't a 'true fan'; just plain nasty and vile.

In reply to an earlier post on 17 Jan 2013 09:45:29 GMT
The term fan is not limited to football, or even sport.

But I've been around long enough to know than while a fanatic is always a fan, a fan is not always a fanatic.

Posted on 26 Feb 2013 22:07:43 GMT
Last edited by the author on 26 Feb 2013 22:12:24 GMT
Burrobaggy says:
Back to the original subject. Notice one of the companies I talked about last month are back at it. Arrow video must be having a slow sales quarter 'cause they seem to be working the negative button overtime!!!
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Initial post:  14 Jan 2013
Latest post:  5 Aug 2013

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