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Can You Rescind Your Vote on a Review?


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Showing 1-25 of 26 posts in this discussion
Initial post: 25 Jun 2010 22:47:15 BDT
JJG says:
Say, for example, if I left a negative vote on a review because of incorrect information in the review and left a comment saying so, the author of the review then edited their review with a correction. Could I then remove my vote on that review? Or is it a case of then voting the review up to counteract the first vote?
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Posted on 25 Jun 2010 23:26:12 BDT
Danny says:
If you have voted negative on a review, so that, say, they now have 0 positive and 1 negative vote, and then vote positive on the same review, they will be left with 1 positive and 0 negative.

Posted on 26 Jun 2010 08:09:04 BDT
Damaskcat says:
I didn't think you could vote more than once on the same review

Posted on 26 Jun 2010 08:14:21 BDT
JJG says:
D, I've seen it happen with voting on forum posts. A post had 2 of 3 and when I returned it had 3 of 3, which made me think that someone had changed their mind. I'm just wondering if the same applies to reviews, seeing as most of the time the negative vote and comments I leave are in the vain effort of getting the reviewer to edit it. Or at least highlight an error for other customers to see.

Posted on 26 Jun 2010 08:18:42 BDT
JJG says:
Thanks for that mark.

Posted on 26 Jun 2010 09:34:37 BDT
Damaskcat says:
Is that right then - if you've voted one way then you can go back and vote the other way?? Seems odd to me but as you've seen it happen JJ G . . . .

Posted on 26 Jun 2010 10:00:17 BDT
O E J says:
"D, I've seen it happen with voting on forum posts. A post had 2 of 3 and when I returned it had 3 of 3, which made me think that someone had changed their mind."

This seems unlikely to me. More likely is that a vote was removed by Amazon as it was seen to be from a campaign/fan voter. My own vote totals for individual products are changing all the time, e.g. something went from 4 out of 6 to 4 out of 5. I forget the time gap, but my guess is that if a vote that will ultimately be removed is taken away, it's done by a 'sweep' of an entire portfolio and all the non-qualifying votes are deleted. I don't know how or when Amazon do it, and I'm far from convinced that it's accurate or reliable, but it would explain why there was a shift in the pos/neg balance. A 0 out of 1 could change to a 1 out out 1 by the sweep-deletion software and the addition of a fresh new vote from a different voter. Personally I do not think a vote can be rescinded, but the only way to find out would be to try it out on someone else and I don't want to do things like that; it smacks of tactical voting, and since I can't remember ever changing my mind about a vote that I've cast, it wouldn't be honest either.

The conspiracy continues.

In reply to an earlier post on 26 Jun 2010 10:17:53 BDT
Damaskcat says:
That's what I thought, Pundit :-)

Posted on 26 Jun 2010 10:42:48 BDT
JJG says:
And there I thought I had a clean cut answer. :)

It does make sense Pundit, I just thought that the new system stops you from even placing the vote in the first place, but oh well.

Posted on 26 Jun 2010 10:50:03 BDT
O E J says:
I wouldn't worry about it, JJG. I expect you've done so already, but if I were you I would add a comment to that review to explain all this, to say that you posted an unhelpful vote but now that the error has been corrected in the review itself, you would like to rescind it (if you could!)

Another option would be for the reviewer to delete and re-post his/her review, then you could give it a helpful.

But as I say, I wouldn't worry about it. Much worse things go on in the dark corridors of the Amazon reviewing and voting house.....

Posted on 26 Jun 2010 10:57:34 BDT
Last edited by the author on 26 Jun 2010 11:01:39 BDT
JJG says:
That seems sensible.

Though this is all a hypothetical situation, the only person to ever answer and edit their post, I didn't actually leave a vote for at all!

Posted on 26 Jun 2010 12:28:14 BDT
Danny says:
Pundit, you are vastly overcomplicating what is in fact a simple process.

You have one vote.
It can be positive.
It can be negative.
Once placed, it can be moved from positive to negative, or negative to positive.
But it is only one vote.
Once made, it cannot be unmade. It can be moved, but it cannot be unmade.
So if you vote positive but change your mind, you can change your positive to negative, but you cannot just remove your positive.

Amazon do remove votes, but that is a separate issue entirely. We are talking about your own vote. Not anybody else's.

Don't take my word for it. Give this post a negative vote. Then change your mind, and give it a positive vote. You will notice that the vote will move.

Actually, you are better off finding a random thread and adding a negative vote to a random post. Then changing it to positive.

the same applies to reviews. I know this for a fact, because I once gave somebody a negative vote by mistake, and tried giving them a positive vote afterwards. It was then that I saw what happened. IE the vote did move from negative to positive. I also gave Pundit, Damaskcat and JJ Graber negative votes on this thread (where Damskcat is sandwiched in her "thats what I thought" post), then gave them positives. Sure enough, they had negative votes, which became positive.

Now, you could argue that perhaps it didn't. Perhaps at that very moment, Amazon deleted my vote, and somebody else added a positive one, but if you apply Occam's Razor, then the simplest solution, ie my vote moved, is the obvious winner.

Posted on 26 Jun 2010 12:45:06 BDT
Last edited by the author on 26 Jun 2010 12:49:16 BDT
JJG says:
Yep, that's confirmed Mark.

Now I just need to do it on a review. :)

Posted on 26 Jun 2010 13:00:56 BDT
Danny says:
Feel free to give one of mine a neg then a positive.

I'm quite happy to put my money where my mouth is. :)

Posted on 26 Jun 2010 13:06:33 BDT
Last edited by the author on 26 Jun 2010 13:07:20 BDT
I think Mark Twain is right. I had a review that said "2 of 2 found this review helpful", it stayed like that for about a week and then said "1 of 2 found this review helpful", so it looked liked someone had thought it helpful and then gone back and changed their mind. I know that amazon may have removed negative votes before but I doubt they'd remove positives. I've noticed the same thing a couple of times on my reviews before but not so much now that I have too many to glance back through.

I have also accidentally marked reviews as unhelpful before due to a minor problem with my mouse jumping, but I've just made sure to go back and click helpful to counteract it and it always seems to have worked. There's no reason my negative vote should ever have been removed by amazon themselves as I hardly ever rate a review either way and it is extremely rare that I will rate a review on an item I have reviewed myself.

Posted on 26 Jun 2010 13:07:25 BDT
Last edited by the author on 26 Jun 2010 13:07:52 BDT
JJG says:
LOL mark, the cynic in me says that's a way to gain a positive vote :)

Posted on 26 Jun 2010 17:26:40 BDT
Last edited by the author on 26 Jun 2010 17:29:05 BDT
J. Lesley says:
If you are talking strictly about voting on a review, then I think you get one vote and one vote only. I tried to cast a vote on a review and got a message saying "only one vote allowed per review". Then I remembered I had already voted on that particular review. If there is a way to change a vote from negative to positive (or reverse) I hadn't heard about it before.

Remember, the sweepers come through and take off votes cast by "fans" or in some cases, "non-fans". It can be and probably is Amazon changing your vote total because they have done a software voting sweep. It can change the landscape of your votes a lot and they don't seem to have a specific pattern for when they run the software. This is all from my side of the pond, but I think the software changes have been completely implemented over here now also.
Judy

Posted on 26 Jun 2010 18:13:05 BDT
Danny says:
No. You are wrong. Thats not what happens. I just found a review I liked, that had 18 out of 18 positive votes. I wont say what it was, as some "wag" will no doubt leave a neg on it if I do.

Anyway, it had 18 out of 18, then I left a neg.

It then had 18 out of 19.

I then changed my neg to a positive, by clicking on the positive vote. It did not say "You have already voted", it just said "thank you for your vote".

It now has 19 out of 19.

My vote was changed from a negative to a positive.

If you want to get scientific, I was using IE8, with Javascript enabled, and I was using the amazon.co.uk site.

Posted on 26 Jun 2010 19:09:06 BDT
O E J says:
I spent most of the day out today. The weather was perfect.

Posted on 26 Jun 2010 19:32:14 BDT
JJG says:
WHAT??? Most of the day out? When I needed my question answered? How dare you! ;)

To be honest the weather's been nice, but I've just returned from three days in Northern Ireland, where it was better. Sorry about that.

Posted on 26 Jun 2010 19:59:58 BDT
O E J says:
Better? Hard to fault ours down here in Costa del Essex. 25 deg, not a cloud in the sky, and a beautifully cool easterly breeze.

The sun and the wind. You just can't beat that combo.

In reply to an earlier post on 27 Jun 2010 04:15:15 BDT
J. Lesley says:
Mark Twain---I gave your explanation a try here and it worked exactly as you said it would. Then I went back over to the US side and tried the same thing. Finally, after much waiting, the votes changed there too. So, bottom line is, you are correct about being able to change your vote. The US side was slow, but then it was Saturday night around 10 pm and probably very busy.

That's really some interesting information to have, thanks.
Judy

Posted on 27 Jun 2010 09:50:34 BDT
Damaskcat says:
So the answer is you CAN change a negative to a positive - or a positive to a negative - but you can only have one vote per review - is that right?

Posted on 27 Jun 2010 09:57:34 BDT
JJG says:
Seems to be. Though we don't have total confirmation that it is limited to a single vote, someone could set up a dummy review to be tested on, and deleted when someone has made an attempt at casting more votes...

Posted on 27 Jun 2010 11:48:11 BDT
Last edited by the author on 27 Jun 2010 11:49:03 BDT
Danny says:
Eh? What do you mean by not having total confirmation?

How much more confirmation do you need apart from this?

=======================================================================

No. You are wrong. Thats not what happens. I just found a review I liked, that had 18 out of 18 positive votes. I wont say what it was, as some "wag" will no doubt leave a neg on it if I do.

Anyway, it had 18 out of 18, then I left a neg.

It then had 18 out of 19.

I then changed my neg to a positive, by clicking on the positive vote. It did not say "You have already voted", it just said "thank you for your vote".

It now has 19 out of 19.

My vote was changed from a negative to a positive.

If you want to get scientific, I was using IE8, with Javascript enabled, and I was using the amazon.co.uk site.

=========================================================

Damaskcat, to summarise you can have ONE vote, but it can be moved from positive to negative or vice verca.
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Participants:  6
Total posts:  26
Initial post:  25 Jun 2010
Latest post:  27 Jun 2010

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