Customer Discussions > top reviewers discussion forum

A warning regarding Amazon Lockers

Sort: Oldest first | Newest first
Showing 1-1 of 1 posts in this discussion
Initial post: 1 Feb 2014 12:39:46 GMT
Just wanted to warn others regarding Amazon Lockers (which are an otherwise amazing service by the way), to ensure that the lockers are free from all obstructions before entering the pickup code.

Went to pickup and item yesterday and some oik was hovering/leaning on the locker doors, didn't really think anything of it until I entered my code, heard the beep and nothing - yes, out of all 30 some locker doors the one that had just popped was being leant on by Johnny boy.

Worse, it that the code becomes invalid immediately after it is entered - such an oversight in my opinion and completely unnecessary. Surely this can't be the only situation where a locker door is shut before the item is removed?

It also seems that Amazon custom services on the freephone number, although extremely polite, are unable to open the door remotely. I was first told I could re-use the same code the next day, which didn't work and then told they had 'run out of codes for that locker'. Extremely frustrating to be 30cm away from the item two days in succession only to return home, where it is now being sent to while the parcel stuck in the locker is returned.

I am loathed to leave feedback for individuals as I know that probably goes in some performance review somewhere whereas to my mind this is an oversight in the system.

Here's hoping someone important enough reads this and fixes the issue and in the meantime ensure the locker is free from loitering toerags before entering your code!
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the top reviewers discussion forum (393 discussions)

Discussion Replies Latest Post
Should Amazon Abolish the Negative Vote Altogether? 2968 1 hour ago
Wow, Amazon really are trying to kill off these forums. 13 2 days ago
Personal security? 6 3 days ago
Do you have interest reviewing women bras and underwear? 14 3 days ago
Should Amazon Abolish the Positive Vote Altogether? 22 5 days ago
Anyone want to review somehealth, wellness & beauty products for me? 26 11 days ago
Tell Amazon that you want to get rid of "unhelpful" votes. I will tell you how... 258 14 days ago
Product via coupon code? How does it work? 4 19 days ago
Sharing Reviews 16 20 days ago
Forget Rankings - The Customer is More Important 14 21 days ago
Targeted voting or just normal? 6 21 days ago
Photos/Videos' Reviews required for an amazing Innovation Gadget: "All-IN-ONE Universal Multifunctional Phone Holder Mount." 2 22 days ago

More Customer Discussions

Most active community forums
Most active product forums

Amazon forums

This discussion

Participants:  1
Total posts:  1
Initial post:  1 Feb 2014
Latest post:  1 Feb 2014

New! Receive e-mail when new posts are made.
Tracked by 1 customer

Search Customer Discussions