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Amazon Prime secretly charged me £49


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Showing 101-125 of 225 posts in this discussion
In reply to an earlier post on 17 Apr 2014 11:27:33 BDT
Maggie V says:
All the very best folk shop with Amazon, don'tcha know?

I don't think they would have accepted me at Ashford Junior High: I was 40 when I moved there!

Glad to hear your keep your staff downstairs. Just don't let them find out about Amazon Prime: they may go the way of my staff, who have had the audacity to desert me en-masse. (Did you see what I did there?) Amazon Prime have, apparently, relaxed their membership criteria to make it available to staff as well as the hoi-poloi. And those educated in Benenden. (Pretty village, from what I remember.)

In reply to an earlier post on 17 Apr 2014 21:57:44 BDT
R J Rosewell says:
what is all this writing in international terms?
don'tcha sounds like some sort of negative dance number
en-masse is probably an overweight french person and
hoi-poloi an oriental dish
as for amazon being in their prime i will withhold my judgment until they grow up and stop trying to con their customers and my patience. i drove through benenden last week en-route (see i know french too) to the coast. it is still an unspoiled village in a nice part of kent. whoops sorry i meant to say that my chauffeur manipulated the rolls with me inside doing the royal wave to the serfs

In reply to an earlier post on 18 Apr 2014 10:23:19 BDT
R J Rosewell says:
happy easter margaret v enjoy shopping for wares at amazon but keep an eye open for the bewares xx

In reply to an earlier post on 18 Apr 2014 20:19:36 BDT
Maggie V says:
A Merry Easter to you, RJ. Don't eat all your eggs at once. Perhaps we should invent 'Amazon Prime' Day. Or, 'Amazon Stole My Money' Day. Or Maybe, 'My Staff Left Me For Amazon Prime' Day. Actually, I think all the other posters have deserted this thread. We seem to have taken it over, somewhat.

In reply to an earlier post on 18 Apr 2014 23:33:26 BDT
R J Rosewell says:
I reckon that we have secret viewers Maggie who are more interested in our chit chat than obtaining their refunds. I had better mention that the Amazon customer services number is 0800 496 1081 so it is Good night from me and Good night from Maggie - HAPPY REFUNDS

Posted on 24 Apr 2014 03:28:23 BDT
MissPeeTee says:
£49 was stolen from my bank account and after signing into my Amazon account was told I don't have a Prime Account!! A provider of a service HAS to make their terms & conditions clear and obviously they have not judging by the number of complaints I have read. If Amazon are readily refunding, then that must be testament to their guilt.

In reply to an earlier post on 24 Apr 2014 11:03:50 BDT
R J Rosewell says:
not quite sure what has happened there but if you call their customer service dept on 0800 496 1081 i am sure thgat they will sort the problem out for you. it is a pity that amazon do not seem to care about their customer relationship so why not shop elsewhere like the high street? good luck and if i am not available to advise then maggie v will sort them out.

Posted on 27 Apr 2014 21:06:41 BDT
Last edited by the author on 27 Apr 2014 21:09:08 BDT
judith says:
I've been charged £49 and I never agreed to it.I'm discussed with this issue.I want my money back in the bank.I spoken to my solicitors he has said the money should be put into the account. Email address is Juddthomas@sky.com.

In reply to an earlier post on 27 Apr 2014 22:18:37 BDT
R J Rosewell says:
Hi Judith - Just ring customer services dept of Amazon on 0800 496 1081 and ask for the money to be refunded. I am sure that they will do this but if you have any problems then just do a further post andf someone will sort things out for you. BYEEEEE

In reply to an earlier post on 27 Apr 2014 23:52:05 BDT
Firebird says:
It's not a scam. Nor is it stealing, by stealth or otherwise. It's inattention to what you're doing plus failure to read the T+Cs. If people don't understand rolling subscriptions, which are common these days, they need to wise up. They also need to pay attention to what they are doing and not cheerfully check boxes

In reply to an earlier post on 28 Apr 2014 21:51:39 BDT
R J Rosewell says:
ok so we all have our opinions. i and thusands of others firmly believe that the amazon way of doing business is a version of stealth. if you need to read terms & conditions everytime that you purchase items then we are heading for a sorry world. you trust the high street shops without any such conditions so why not amazon? i suppose that the end line is that we cannot all be smart guys and are maybe too trusting. in any event why pay a year in advance for a service you may or may not utilise?

Posted on 2 May 2014 16:50:19 BDT
marian45 says:
Amazon prime has taken £49 out of my account without my permission. Please put this amount back into mu account or I will not purchase anything else from Amazon marian.hughes26@btinternet.com

In reply to an earlier post on 2 May 2014 17:27:25 BDT
R J Rosewell says:
Hi Marian - Your best course of action is to ring their customer services dept on 0800 496 1081 and they will probably give you a refund with an apology if you catch them in a good mood. Then in the future check out the high street shops before they all close due to the unfair opposition as they all pay their taxes. Good luck xx

Posted on 3 May 2014 18:46:45 BDT
Ozlem Serin says:
On checking my statement I noticed I was charged £49 by amazon for something I have not subscribed too and therefore I would like my money to be refunded my email tansss_87@ hotmail. Com my name Ozlem serin

In reply to an earlier post on 3 May 2014 23:42:22 BDT
R J Rosewell says:
to obtain a refund just ring amazon customer services on 0800 496 1981 and i am sure tat they will refund this amount immediately. good luck

In reply to an earlier post on 5 Jun 2014 14:44:54 BDT
Judith? - you should never ever post your email address on a public Forum where it can be viewed by thousands of people all around the world. You are risking attracting all kinds of emails from total strangers and all with their own agendas. Amazon do not personally read these customer discussions, they are only monitored with an automated service that occasionally deletes post if certain derogatory words are used. Just like with any shop on the high street, you should always go to Customer Services.

Please edit your post, Poppet, so that you keep yourself safe online.

Posted on 5 Jun 2014 14:52:18 BDT
The same applies to Marian45 and also to Ozlem Serin...

You really need to edit your posts ASAP as you should never ever post your email addresses on a public Forum.

Please folks? - be aware and be far more careful in future when online. You never know who you are really talking to, or who will read your posts, not just today, but also in the years to come...x love suzy x

In reply to an earlier post on 5 Jun 2014 21:38:23 BDT
R J Rosewell says:
well done suzy - very glad to see that you are monitering the posts and trying to guide others - that's the spirit keep up the good work xx

Posted on 11 Jun 2014 20:02:03 BDT
i was charged on amazon prime and I am not a member.

Posted on 24 Jun 2014 21:04:59 BDT
I have been charged £79 -and £12 . I don't even know what it is for.

Posted on 24 Jun 2014 21:46:01 BDT
Naveed says:
Amazon prime has charge me £79 for no reason I dodnt even know about this why did they charge me for wtf? I want my money back

In reply to an earlier post on 24 Jun 2014 23:23:40 BDT
R J Rosewell says:
ring amazon customer services 08004961081 and ask for your money back they con you but will give a refund if requested

In reply to an earlier post on 24 Jun 2014 23:27:28 BDT
R J Rosewell says:
hi pat amazon charge accounts £79 in the hope that it will not be noticed. just phone them on 08004961081 and ask for your money back. I cannot answer about the extra £12 BUT THEY WILL PROBABLY REFUND THIS AS WELL.

In reply to an earlier post on 14 Jul 2014 00:47:52 BDT
On which email did you send your complaint to??

In reply to an earlier post on 14 Jul 2014 10:33:53 BDT
R J Rosewell says:
Hi Randa - to solve your problem of being charged without your knowledge or authority merely telephone their customer service dept 0800 4961081 and they will give you a refund. If you do not complain then they will charge you £49 every year it is their idea of good customer relationship which is how they became so big and powerful.
Who knows, maybe sometime they will start paying tax on their profits instead of having an off shore evasive facility.
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