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Showing 51-75 of 397 posts in this discussion
In reply to an earlier post on 28 Apr 2013 21:48:18 BDT
this also happened to me, but I got a refund which should be with me in the next few days, just call 0800 496 1081, the lady I spoke to was very nice and dealt with the problem straight away. hope this helps

In reply to an earlier post on 1 May 2013 17:16:59 BDT
surreyfox says:
can you let me know why you have taken £49 pounds from my account, I want this back immediately lease. C Fox

Posted on 2 May 2013 13:38:25 BDT
jammy says:
Amazon Prime is a waste of £49, Trial period over I forgot DID NOT CANCELL was not reminded ,was charged £49 for one delivery that is ridiculous . I WANT MY MONEY BACK

Posted on 3 May 2013 04:45:00 BDT
Glyn Stevens says:
I just got charged for this prime thing and went to settings where they tell you whether you are entitled to a refund. I didn't even know I had joined but they are refunding me

Posted on 8 May 2013 00:03:52 BDT
njo77 says:
i would like to unsubcribe from amazon prime today today please mr Amazon

Posted on 8 May 2013 07:59:33 BDT
[Deleted by the author on 8 May 2013 08:00:24 BDT]

Posted on 8 May 2013 07:59:33 BDT
C Wooldridge says:
I too have just been charged £49. Off i go to get a refund like everyone else, for something i didnt ask for grrrrrrrrrrrrrr

Posted on 10 May 2013 09:11:54 BDT
Chris Proud says:
Ive just noticed this charge on my account and gave them a call getting through within 60 seconds. They said that as I'd not used the services I could have a refund to my card within 3 working days.
Cheers Amazon was worried after these horror stories

In reply to an earlier post on 10 May 2013 23:24:26 BDT
Elise says:
cancel the membership. then ring this number 0844 545 6508 and tell them they took money out of your account without you knowing, theyll sort it and give you a refund :p

Posted on 13 May 2013 02:50:10 BDT
ive had same problem then also been charged from my bang i am in ill hell n have carers and was unable to get my shopping as i have been overdrawn also. what happens now.

Posted on 14 May 2013 16:49:20 BDT
s-bend says:
Suggest folks make checks on previous years credit card statements, I have just found I unwittingly paid the same amount on April 30th 2012 and 2011. I suppose I have to kiss that £98 goodbye even if I manage to get a refund on this years unelected payment.

In reply to an earlier post on 14 May 2013 19:24:04 BDT
Thank you Mr McDonald for your advice. I have also been relieved of £49 by Amazon Prime and have taken steps in the manner you described to retrieve this sum. Hopefully with success!!

Posted on 15 May 2013 09:46:38 BDT
rip off if I had not noticed this 49.00 going out of my bank account I would be none the wiser goodbye amazon

Posted on 15 May 2013 21:34:52 BDT
[Deleted by the author on 15 May 2013 22:03:29 BDT]

In reply to an earlier post on 19 May 2013 10:54:28 BDT
Cherrybowl says:
Having recently experienced a smilar problem with Amazon Prime. although not required legally to reimburse me, Amazon immediately did so with an apology- Thank You Amazon super customer service in my case.

Posted on 19 May 2013 15:05:21 BDT
[Deleted by the author on 19 May 2013 15:05:41 BDT]

Posted on 19 May 2013 16:44:50 BDT
Cherrybowl says:
sign in to your "account" then look for help box and type in- unsubscribe to Amazon prime- will then tell you how

Posted on 20 May 2013 08:59:29 BDT
Only noticed this mornin when checking my online banking,that 49quid had been taken outta my personal account,what's annoyed me most is they have made me overdrawn,which will incur a charge of £38.i didn't even sign up to this crap,have i got to now pay 49pound every month now?i don't even know where or how i can complain about this, i am proper p'd off with this.x

Posted on 20 May 2013 13:36:41 BDT
How can so many people not read the terms and conditions and then cry when they have been charged after the trial membership ends? Its easy folks, go to my account, settings and then manage prime membership, and then untick the renewal box. IMO 94p per week for next day delivery is well worth it, of course I would rather have this facility for free, but it is hardly a lot of money.

Posted on 26 May 2013 12:06:51 BDT
yeverly says:
Omg !! I'm in shock with this £49.00 !!!

Howni can get money back ?
Please anyone respond ? Feel very sorry for every single person used in tris trick !!!

Posted on 28 May 2013 12:39:02 BDT
I have gone overdrawn with my bank as £49 has come out for a service I didn't even ask for, I am extremely angry and upset, how do I go about getting a refund this is daylight robbery I didn't even get a email to say they were taking it out or any terms and conditions

Posted on 28 May 2013 12:39:44 BDT
What's the number to complain??

In reply to an earlier post on 30 May 2013 22:27:55 BDT
angelino says:
I had exactly the same thing happen to me. Did not request amazon prime but have been charged for it. Complete con.

Posted on 31 May 2013 20:00:24 BDT
Mr. A. Lee says:
Feel sorry that you all seem to have signed up to prime without your knowledge, I signed up without any difficulties and was aware of this, my advice is take more care where you cursor is before clicking your mouse.

Posted on 10 Jun 2013 19:21:42 BDT
I thought I could pay monthly for Amazon Prime and did not realise I'd be fleeced for a whole year. Very unhappy about this. Also why is there no contact us button for people to make such complaints.
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