Shop now Shop now Shop now Shop All Amazon Fashion Summer Savings Up to 25% Off Cloud Drive Photos Shop now Learn More Shop now Shop now Shop Fire Shop Kindle Oasis Listen in Prime Shop now Learn more
Customer Discussions > Subscribe and Save discussion forum

Not impressed at all.

Sort: Oldest first | Newest first
Showing 1-25 of 63 posts in this discussion
Initial post: 17 Mar 2012 15:22:42 GMT
I ordered a 6-pack of Rocket fuel instant coffee. I know there was an extra discount the first time I ordered it, but the repeat delivery cost more than £4 more: £17.77 after discount, which works out at £2.96 a jar. I can get it for £2.69 a jar in the supermarket.
Cancelling my order in order to save money, I'm afraid.

Posted on 23 Mar 2012 20:22:49 GMT
I ordered a 100 wash Persil non bio powder some months ago and signed up for a delivery every third month, the first box arrived as promised, the second never arrived after being advised that it was out of stock, I had to purchase another smaller box eventually then the third delivery date came and went before I was notified that this size was no longer being offered on the subscribe and save scheme, I am disappointed and disgruntled but life goes on

Posted on 25 Mar 2012 00:58:11 GMT
Mr T says:
I've had to cancel every subscribe & save due to price increases each time delivery is due!

Posted on 25 Mar 2012 02:03:05 BDT
Yep. Been there as well with Toothbrush heads.
Different price (increased) and supplying company every time :(

Posted on 10 Apr 2012 11:00:09 BDT
[Deleted by the author on 10 Apr 2012 11:03:41 BDT]

Posted on 29 Apr 2012 09:07:30 BDT
Same here. My bi-monthly delivery of two tins of "Lecigran" Lecithin Granules has just gone up in price from £7.10 per tin to £9.81 per. That's an increase of £2.71 - or 38% ! So of course I have cancelled my subscription. We are not amused !

Posted on 29 Apr 2012 14:49:17 BDT
[Deleted by Amazon on 29 Apr 2012 15:14:04 BDT]

Posted on 3 Jun 2012 09:35:09 BDT
I find the delivery schedules incredibly unreliable. I subscribed to two different flavours of fruit juice - I placed the subscriptions a month apart, each set to "Every two months" so that the flavours would "interleave" on a monthly basis. Simple, right? But no...

The dates shifted and drifted, until the point that the next delivery for *both* is on the same date. And short of cancelling, waiting three weeks from the delivery and ordering again there's no way to reset the delivery dates.

I think this is a huge flaw in the system.

Posted on 4 Jun 2012 20:40:24 BDT
Jez says:
Was going to have a go at this but won't bother now. Thanks all for the warning X

Posted on 5 Jun 2012 11:05:56 BDT
Mazzerati says:
I also was interested in this until I read the most recent posts. Thanks for your honesty
Your reply to Mazzerati's post:
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)

Posted on 19 Jun 2012 12:37:47 BDT
P. M. Rees says:
Yeah don't bother with it - does not work!!!!!!!

Posted on 19 Jun 2012 17:10:19 BDT
ray says:
I have just signed-up
Only time will tell if I have done the correct thing
Watch this space!!!!

Posted on 24 Jun 2012 19:35:31 BDT
ah24 says:
I was going to sign up too but scared by these reviews - dont think I will now. The Lavazza coffee I wanted is no cheaper than Tesco as well

In reply to an earlier post on 25 Jun 2012 01:32:44 BDT
The "standard" Lavazza is about the same as Tesco, but the delivery is free. And the one I still get (Lavazza "Crema + Aroma") works out about £1 a kilo cheaper than anywhere else I can find it.

Posted on 25 Jun 2012 01:58:16 BDT
Jrkis says:
Was going to do a subscribe and save and have been put off by these comments so will buy as and when I need replacement goods J Ito-Sheedy

Posted on 27 Jun 2012 09:50:49 BDT
Tim says:
Price has gone up on my regular dog food order. It's £10.52 today including discount. Last month it was £9.22. It's £9.99 from the local pet supplies store, which I drive past on one of my routes to a country park to walk the dog, and I don't have to wait in all day for the delivery.

Subscriptions (X2) cancelled.

Posted on 9 Jul 2012 17:30:49 BDT
J Rutley says:
Mr R states this service is not clear beware of the extra subcribe costs involved just under £50 per quarter No way . what a con! No way will i ever use this again

Posted on 10 Jul 2012 11:55:27 BDT
In two months from May to July my order for two sacks of Harrington's dog food has gone up from £30.51 to £43.18 - that's an increase of 41.5% - crazy !. Needless to say i have cancelled the order.

Posted on 10 Jul 2012 12:07:25 BDT
Im experiencing some price shifting and unit cost problems on sub and save too :example

Pampers Sensitive Baby Wipes - Pack of 12 (672 Wipes)

described as 672 wipes at 0.01p per wipe at £10 = it doesn't add up!

Pampers Sensitive Baby Wipes - 12 x Packs of 56 (672 Wipes)

In reply to an earlier post on 10 Jul 2012 12:34:02 BDT
Tim says:
Try Wagg Worker. It's far cheaper (approx £10 for 17Kg) and, from everything I've read, perfectly nutritious and healthy. It's by the people who make Harringtons food. Our dog (staffie-x) has been on it 100% in the 2.2 years we've had her and she has bags of energy and is fit as a fiddle. She loves the food and has never had any health problems since we've had her.

Her background was as a stray, suffering from parvovirus, so not the best start in life, but no problems now. We adopted her from Battersea when she was about a year old.

We used to have a lurcher, who was also fed WW. He went off the food after a few months (fussy eater, I think, preferring moist food which we mixed in), but was also fit and healthy while we had him.

In reply to an earlier post on 16 Jul 2012 09:14:29 BDT
So have I

Posted on 17 Jul 2012 21:48:40 BDT
I'm surprised by this thread to be honest. I get y 2 sacks of rabbit food reliably every month and haven't *ever* had a problem with it, as far as I can remember. And the price has actually gone down!

Posted on 18 Jul 2012 09:56:57 BDT
amy says:
i have to say i haven't had a problem with my monthly subscriptions ... e.g my baby's milk and wipes always on time , and the price never changes got to say pretty happy :)

Posted on 20 Jul 2012 14:47:57 BDT
I believe Amazon are punishing customers for apathy, much like car insurance companies with their uncompetitive renewal quotes.

Amazon lure new customer subscriptions with genuinely competitive prices, but then a short time later hike the price in the region of 40% (Pampers, I'm looking at you) to exploit those customers who don't regularly login and check prices.

Here is an example from my purchase history:
Pampers Sensitive Baby Wipes - 12 x Packs of 56 (672 Wipes)
27 June 2012 £9.06 Today: £13.04

Pampers Baby-Dry Size 4 (15-44 lbs/7-18 kg) Nappies - Giga Pack of 152 Nappies
4 January 2012 £16.04 Today: £19.80

The other trick they pull is offering an item via subscription only to cancel it at short notice, leaving you to typically order it at full price from their normal website, i.e. Branston Baked Beans in Tomato Sauce 410 g (Pack of 24)
was £6.91
now £32.99 WTF?!!

My wife says this practice is rude, I say it's fraud.
Perhaps a chat with the trading standards officer is overdue.

Posted on 14 Aug 2012 11:16:25 BDT
I have to say dog food wise the best I've found is Autarky available through chemist direct, it's along the same lines as Arden Grange but its only around £15 for 15kgs. It feeds my show standard white GSD wonderfully, good weight gain, fantastic coat too.
‹ Previous 1 2 3 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the Subscribe and Save discussion forum (198 discussions)

  Discussion Replies Latest Post
Frequently asked questions
104 3 days ago
Amazon Prime Scam 365 3 hours ago
Amazon Prime charging me £79 828 7 hours ago
Amazon prime refund 551 15 hours ago
I need a free phone number for amazon 21 3 days ago
Amazon Prime Refund! 32 4 days ago
*** how do i get a refund for £79 / amazon prime ??*** 7 5 days ago
How to cancel subscribe and save? 6 5 days ago
Amazon prime 1332 6 days ago
Cancellation of my subscribe and save 5 14 days ago
Fraud! 23 18 days ago
amazon prime - refund me now 32 29 days ago

This discussion

Participants:  56
Total posts:  63
Initial post:  17 Mar 2012
Latest post:  10 Mar 2013

New! Receive e-mail when new posts are made.
Tracked by 12 customers

Search Customer Discussions