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How would you fix HMV ?

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Showing 1-25 of 193 posts in this discussion
Initial post: 15 Jan 2013 18:44:55 GMT
coffee bars, special deals with record companies for exclusive stuff, more informed and amiable staff - or is it not savable...the Muso's get it here or in spooky survivalist independents (God bless them) while the masses get it at the supermarkets...

Posted on 15 Jan 2013 19:38:45 GMT
TheFoe says:
Let sleeping dogs lie.

Posted on 15 Jan 2013 20:07:16 GMT
I think they should preserve at least one HMV shop and just leave it as it is once the staff have gone. Hopefully it will serve as a museum piece silently telling its own cautionary tale as a warning to others.

Posted on 15 Jan 2013 21:32:00 GMT
What cautionary warning should it tell?
Beware of tax dodging margin cutting US corporate giants who offer zero 'face to face' customer service?
I've seen a lot of snidey comments about the demise of HMV, all centered around their pricing strategy.
Consumers today are obsessed with lowest price at ANY cost. We have all seen the dirt on these forums directed at certain amazon marketplace sellers who go out of there way to undercut everyone...and people will change loyalties to save a few pence.
4000 people may lose their jobs. High Street jobs, where you actually have to look at people in the eye when you speak to them. Maybe they will be re-employed in some battery farm call centre set-up. Oh what a joy.
My old Mum, in her eighties, a life long lover of music, would wander into HMV. If she liked what they were playing in the shop, she would ask what it was and buy it. She would take home CDs by the arctic monkeys , led zepp, the damned alongside the doris day cd she went in to buy. No places like that left in the average sized British town.
'The times they are a changin'

Posted on 15 Jan 2013 21:53:11 GMT
M. Adams says:
I wouldn't fix it, I agree with KO 73 basically. HMV didn't provide a decent specialist service when it came to music, did not employ knowledgeable staff,' carry large stock or compete on price. Of course I feel sorry for the people who will lose their jobs, but that doesn't make HMV a decent shop or a loss to the High Street; think what you like about Amazon, but the fact is that you can find pretty much what music you like, listen to snippets of a fair bit of it and pay a competitive price.

Posted on 15 Jan 2013 21:56:05 GMT
It's not savable coz youngsters prefer downloads rather than an actual artifact.

I have happy memories of going to London just to visit HMVs. It was great flipping through all those wonderful record sleeves.

Progress meant vinyl to CDs to mp3 downloads. As a result, 4500 lose their jobs and the high street has more space for another few Starbucks.

I miss the 70's.

Posted on 15 Jan 2013 22:21:01 GMT
Last edited by the author on 15 Jan 2013 22:21:55 GMT
MC Zaptone says:
I think Amazon should buy the three biggest stores and use them as an order pick up centre, with CDs, books Kindles etc for browsing and selling. They could bring over and install a proper Kansas style BBQ smokehouse restaurant and bar room in each and have a stage for artists to showcase their music. They would then be able to show a little goodwill by employing staff and giving a bit back for all the tax avoidance. I'm sure it would prove a success as 'destination' shopping is about the only form of retail that seems to work these days.

In reply to an earlier post on 15 Jan 2013 22:27:20 GMT
[Deleted by the author on 15 Jan 2013 22:29:49 GMT]

In reply to an earlier post on 15 Jan 2013 22:41:32 GMT
good stuff Butler - I agree with you...but I buy here as well as at HMV...loss of HMV will be sad...

Posted on 15 Jan 2013 22:42:28 GMT
Yes MC Williams - could it work ? like Music Grouops as the new Book groups...

Posted on 15 Jan 2013 22:54:11 GMT
bill g. says:
Where were all the bargains in HMV? The only cheap cds I saw were ones I had bought long ago elswhere! I was in the Kirkcaldy branch on Saturday and a lot of the new stuff was on sale for 15 an album (apart from chart cds), so it doesn,t surprise me they,re going out of business.

Posted on 15 Jan 2013 23:02:10 GMT
CHEEZE says:
Well i won't be going to the fire sales. It will be mayhem, & even if they offer 50% off, it will still probably be cheaper here.

Maybe some independents will start up to fill the gap in the market? :-)

Posted on 15 Jan 2013 23:08:50 GMT
They can't compete on price with companies who don't have physical shops paying rent, staff (and HMRC). Soon it'll only be the big 4 Supermarkets on high streets around the land selling chart guff, cheap Chinese clothes and every other kind of product that used to be sold in specialist shops, and we will only have ourselves to blame. Pure laziness to actually go out and walk round physical shops. Perhaps people only want to drink Starbucks Mochafrappachinos and browse amzn on their smart phones

Posted on 15 Jan 2013 23:19:29 GMT
Clive Allsop says:
Simple, Just link all the prices so they are the same as Amazon. This is the only reason people shop online and not on the high street. PRICES.

In reply to an earlier post on 15 Jan 2013 23:21:23 GMT
Big Annie says:
good for your old mum, well done and may she keep on enjoying all sorts of music !

Posted on 15 Jan 2013 23:25:23 GMT
Big Annie says:
i bet anyone who got a gift voucher for them as a xmas gift wont want them saved. refusing to let people spend their vouchers is a lousy trick. wish i had got an amazon voucher instead

Posted on 15 Jan 2013 23:26:53 GMT
Lez Lee says:
It's not a trick Anne. Unfortunately it's the law.

Posted on 15 Jan 2013 23:58:57 GMT
S. R. Tulip says:
There are 2 reasons I stopped buying ( much ) from HMV: I know you like to pretend the high street didn't cater for your obscure tastes in Beatles, Dylot etc. but the fact is they couldn't get me all the Sun Ra, Swamp Dogg and Henry Cow I wanted. Also the service was lousy and I've been telling them for about 5 years, if they didn't get their act together, they'd close.
I prefer buying from a shop, not least cos you take it home with you, and don't even mind paying a little bit more.

In reply to an earlier post on 15 Jan 2013 23:59:57 GMT
Something wrong then that law allows it. I mean HMV already have the money so are due the customer the goods.

Sorry for anyone losing their jobs but HMVs i've been in are generally horrible places to be in with poor choice/selection, clueless staff(not their fault they're untrained) and or ignorant/rude staff(job loss well earned, no excuses).

Charging premium rates for products is all well and good if you are also offfering a premium and specialist service. HMV should actually pay their customers for enduring what they offer.

The warning signs have been there for years, they failed to adapt so will become extinct. Having seen the smug bastard who is in charge on the news tonight it is easily seen where the godawful standards stem from

Posted on 16 Jan 2013 00:11:50 GMT
James Warner says:
Soon the only music shops on the high street will be second hand ones, as they will be able to compete more closely with online suppliers (though will still perhaps be a little more expensive) and will always have the potential to stock something that the customer can't find elsewhere.

Posted on 16 Jan 2013 00:51:54 GMT
N. A. Smith says:
Nothing to fix .... people are buying their music differently ... I've not bought a physical CD in a shop for years, but I've used HMV's online service many times (competative prices and good service) ... less shops, more warehouses, and beef up the online sales service

In reply to an earlier post on 16 Jan 2013 07:32:55 GMT
Red Mosquito says:
I think Tesco needs to beef up its burgers

Posted on 16 Jan 2013 07:59:53 GMT
GTF says:
I worked for Waterstone's when HMV took control of it, and watched in horror as they systematically destroyed almost everything good about the company. As far as I'm concerned, good riddance.

In reply to an earlier post on 16 Jan 2013 09:30:18 GMT
Last edited by the author on 16 Jan 2013 09:35:44 GMT
Nugent Dirt says:
Not so,there are quite a lot of folk who cant find much of what we want in HMV and indie music shops. 90% of what I listen to is non-mainstream electronica, Dub and 70s funk. As most of this stuff is not current neither HMV nor most indie shops stock much of these. So I for one am grateful for Zon and sellers like Zoverstocks.
The trend towards downloading's never going to reverse so in time there will be no more music shops let alone an HMV. So, nowt can be done to fix them.

In reply to an earlier post on 16 Jan 2013 09:35:50 GMT
Dan Fante says:
Same here. The reasons I stopped using HMV were the same as yours. It wasn't price (although HMV was very expensive back in the day) but the lack of choice and availability of stuff I wanted to buy. I remember getting a voucher for HMV one Xmas a few years back and I had difficulty spending it. I think I bought a classical music CD (Satie iirc) and a DVD.
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Discussion in:  music discussion forum
Participants:  72
Total posts:  193
Initial post:  15 Jan 2013
Latest post:  24 Jan 2013

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