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Slow downloads

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Showing 1-25 of 30 posts in this discussion
Initial post: 6 Dec 2008 19:20:01 GMT
C. Withers says:
I have jumped in the deep end and bought three albums without try out the system first. Installed the down loader and everything works fine except for the download speed. I have been waiting all day and only download two tracks. If I pause it and then un-pause it's OK for a few % then stops again. Didn't have this problem at Tesco! anyone got any ideas?

In reply to an earlier post on 9 Dec 2008 22:52:26 GMT
Last edited by the author on 9 Dec 2008 23:01:11 GMT
Cant understand that mine is really fast.

In reply to an earlier post on 10 Dec 2008 14:31:56 GMT
my first album download EVER! had it downloaded in about 2 mins and playing immediatley on my lap top. No for being a non tech minded girl, I must say how easy and quick it was. I can only assume PC issues and internet connections will play a part in personal experience, I have high speed cable connection and a 6 mth old laptop running Vista so that probably helps, I wouldn't have bothered on my old home PC as I would have probably been there all day.

In reply to an earlier post on 10 Dec 2008 17:03:25 GMT
Usually downloads at 400k/sec here

In reply to an earlier post on 10 Dec 2008 20:33:00 GMT
Dave says:
My downloads are sporadically really slow. Occasionally they download in maybe 10 minutes but the next track may take hours. I do not have this problem whatsoever when I download from other sites (where it may only take 10 - 20 seconds to download a track - and I have downloaded 100's of mp3's) - so I don't think I'll be using this site for much longer!

In reply to an earlier post on 11 Dec 2008 19:59:02 GMT
P. Cooper says:
I've just bought my first track and it's taken 30minutes just to download 47%... USELESS

In reply to an earlier post on 11 Dec 2008 20:30:27 GMT
I have jumped in at the deep end too a bought an album, so far it has taken 30mins to download half of the first song! I'm off back to iTunes as soon as this has finished. (which will probably be a weeks time at this rate!)

In reply to an earlier post on 12 Dec 2008 14:03:12 GMT
John says:
Have exactly the same problem,sometimes have to pause-resume.Took over 3 hours to get 41 tracks yesterday.

In reply to an earlier post on 12 Dec 2008 17:44:50 GMT
I too have jumped in at the deep end, based on my previous excellent experience of Amazon. I bought 4 (v cheap) albums and started to download. It's taking ages - 4 tracks out 0f 52 in half an hour. So I thought I'd see what Order Tracking had to say about it. There were my 4 albums, duly listed and the website comment was : "Based on Amazon Media EU S.à r.l.'s delivery policies, we estimate that your item(s) might not arrive by December 24. You may want to choose a faster delivery option, if available. "
How about that for honesty!

In reply to an earlier post on 12 Dec 2008 18:47:40 GMT
Phil 77 says:
well i've just got my first single track down and playing on my mp3 in a matter of minutes. which for me is an astonishing breakthrough, i may even reward myself with a pint! as angie says, i think it's all about your computer spec. i have vista too, and a couple of speedy processors, infact its a packard bell easy note laptop. stick with it, i don't think we can put the blame on amazon. i am also downloading direct to windows media player as opposed to i-tunes. good luck.

In reply to an earlier post on 13 Dec 2008 12:09:25 GMT
pintofbitter says:
Amazon advised me to uninstall then reinstall the downloader. I did and my album then downloaded in a couple of minutes. Previously it had taken an hour to download 3 tracks before it ground to a halt.

In reply to an earlier post on 13 Dec 2008 12:25:52 GMT
D. Tompkins says:
Three albums downloaded in 6 minutes, nothing to complain about there! Used the Amazon downloader and into itunes no problem. Excellent service and excellent prices. Well done Amazon for taking on itunes it needed to be done...

Posted on 4 May 2010 20:05:28 BDT
Last edited by the author on 4 May 2010 20:06:00 BDT
Darren says:
I've just bought my second MP3 album from Amazon tonight, Way Out West's We Love Machine - The Remixes, and it is painfully slow. That's putting it mildly. The first track, which is 10.7 MB is size, took over 10 minutes to download and after almost 45 minutes it is still downloading track 3... of 18!!! Not impressed with this at all as I have a 24 Mbps connection that otherwise works fast with every site I've been on. Downloading MP3s from for example is very, very quick. Won't be using Amazon for MP3s again that is a fact.

Posted on 5 May 2010 00:29:16 BDT
Danny Willis says:
whats going on Amazon - a couple of days ago my tracks downloaded within a couple of minutes! now its taking over 15 minutes to downloard 1 track! and i have loads to go....hmmm not happy thinking of now using somewhere else to download my music! :-(

Posted on 5 May 2010 08:09:06 BDT
C. Rigby says:
It may be your isp as some reduce the speed for people who download a lot of content not just say Amazon but the BBC's iPlayer etc. Can't say I've had this problem and my DSL is poor (under 2Mbps).

Posted on 7 May 2010 15:50:35 BDT
my last couple of downloads from Amazon have been on the slow side, earlier ones have been a lot faster, who knows the next maybe as fast as the earlier ones, here's hoping!!!!!!

Posted on 2 Feb 2011 14:38:23 GMT
8-dave says:
This was raised in 2008?? It's 2011, and still doing this. If I download a twenty track album, it goes from approx 10 sec/track to 30 min/track around half the way in, then just errors all the items, forcing me to contact Customer Services to have the broken downloads reinstated in my account. Pausing the download briefly then starting it again gives it a little bit of a kick. Stopping it for 5-10 mins then restarting gets it back to the beginning (in the sense that it starts taking 10 sec/track then grinding to a halt within a few tracks).

What this all means is that I have to keep a very close eye on it, to save me contacting Customer Services when the downloads error and are lost. I'd say Amazon is the best MP3 store around, but this is making it a pretty painful customer experience. :(

In reply to an earlier post on 9 Feb 2011 16:25:50 GMT
I find Amazon downloads really fast...a few seconds and an album downloaded...I have the same problem that you have with Amazon with I Tunes...never download from there anymore...think Amazon brilliant and cheaper....hope you get this sorted

Posted on 16 Feb 2011 06:51:39 GMT
I'm having really slow downloads too. They used to be fast. I tested my internet connection and it seems to be fast as always. It's painfully slow. Almost at dialup speeds!

Posted on 16 Feb 2011 06:51:57 GMT
[Deleted by the author on 16 Feb 2011 06:52:15 GMT]

Posted on 21 Feb 2011 22:49:14 GMT
J D. Hartley says:
Well it's late and my fast connection at peak times is even faster at this time. try this, a track i started downloading 3 hours ago only just finished. the second is doing well. a third of the way through in only half an hour. thats almost double the speed. oh dear.

Posted on 27 Feb 2011 06:31:21 GMT
M. Kelliher says:
Awful download speed. I run at 20.18 MBPS download and I am waiting for 10 minutes for one song, come on!!!

Posted on 27 Feb 2011 06:31:26 GMT
M. Kelliher says:
Awful download speed. I run at 20.18 MBPS download and I am waiting for 10 minutes for one song, come on!!!

In reply to an earlier post on 28 Feb 2011 03:37:34 GMT
My downloads are fast now. Not sure what changed, but maybe Amazon was bogged down at the time. It was afterall a Tuesday night when new releases are released.

Posted on 19 Dec 2011 20:20:33 GMT
S. McLean says:
First few tracks of an album downloaded easily. Now it has taken over 30 minutes to get 15% total of the next track. First and last purchase here.
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Discussion in:  mp3 discussion forum
Participants:  25
Total posts:  30
Initial post:  6 Dec 2008
Latest post:  6 Jul 2012

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