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Rubbish downloading system-at least for new comers....

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Showing 1-25 of 79 posts in this discussion
Initial post: 20 Mar 2009 22:59:16 GMT
cheapread says:
What a RUBBISH service Amazon - unlike all my other dealings with you.
I downloaded an MP3 file for the first time - it offered me "Save the file" or (I think) Play it - nAturally enough I chose to SAVE it .....dah Only when I had done that does it reveal the background advice from Amazon advising NOT to save it.....dah - tell your programmers that you CANNOT see this advice when you are looking at the screen offering you the options of SAVING or PLAYING....dah
Now I cannot play the purchased MP3 file - MOST disappointed with the service.
MP3 "Only you" from the film Young Victoria sung by Sinead O'Connor.

Posted on 23 Mar 2009 12:11:44 GMT
R. Rule says:
As an old guy who's never downloaded any music before, I can only comment that Amazon's Downloading system has worked fine for me in the last month or so. I think its great that you can just download the tracks (I like film music) you want without having to buy a whole album. I can't stop looking for more stuff to download !

Posted on 23 Mar 2009 14:13:19 GMT
K. Hook says:
I read what Amazon said about downloading the software first. I have downloaded at least 10 albums this past month and had no trouble whatsoever. In fact it is a better method than ITunes at least you can play what you paid for anywhere.

Posted on 23 Mar 2009 15:02:25 GMT
Alyson Owen says:
I am quite new to the downloading from amazon and i think the service is excellent well done amazon

In reply to an earlier post on 23 Mar 2009 19:19:48 GMT
L. J. Davis says:
I am sorry but this service is easy and swift. If you use the download manager it is very simple even for those not tech savvy

In reply to an earlier post on 24 Mar 2009 14:54:28 GMT
Dr. Mabuse says:
It also gives you the option to OPEN the file. That's the one you should choose and it will add it to your iTunes library. All it takes is a bit of careful checking instead of diving in head first!

Posted on 24 Mar 2009 15:40:48 GMT
mad_mushroom says:
Have to agree with cheapread: Amazon's digital download service leaves a lot to be desired. Download manager crashed my browser and when I went back in to download manually the songs were locked. I was able to save the songs after contacting Amazon customer service and they released them. I am not sorry to say Play's system is much better (in reply to the rather sanctimonious posts here). You don't get the Album cover art but you can download your songs again and again whenever you like - should you have any glitches the first time around.

Posted on 24 Mar 2009 15:54:00 GMT
Ben Grimm76 says:
I can't say I've experienced any problems downloading anything using the Amazon service. Find it quite easy to use as I'm a bit stupid.

Posted on 24 Mar 2009 17:53:23 GMT
M. Campbell says:
the download service has been ok for me - except that it insits on re-installing the downloader every time - annoying.

Posted on 27 Mar 2009 13:52:54 GMT
UndeCidered says:
Beware Apple OS X multiple users
The Amazon mp3 downloader software insists upon being used only by users with Administrator status when running in Apple OS X. It is not enough for another user to give administrator authority (Apple users will know what this means). This is a real pain. As cheapread says, this is an unusual example of poor service from Amazon.

Posted on 27 Mar 2009 14:33:58 GMT
Bruce Cowie says:
I've got to join the 'Never had any serious problems' side of the argument. A bit slow sometimes, but, I can live with that. Also thought I had to install the downloader thingy every time until I found a bit that said 'enable dowloader on this computer' or some such, clicked on that and it's all good now.

In reply to an earlier post on 27 Mar 2009 14:51:14 GMT
random says:
Dont know what your at ,the download is simple ,even for an old guff like me ,I have saved numerous files with no probs whatsoever ,cant see where else you can get such good value , and you get most of the files ( although not all )copied to i tunes ,it is a breeze .Give it another try !!!!!!!!!!!!!!!


Posted on 29 Mar 2009 22:09:55 BDT
history buff says:
The system is amazing! whoever can't use it obviously didn't bother to take 2 seconds to read the ridiculously simple instructions that amazon has provided. also the downloads are much cheaper than iTunes.

In reply to an earlier post on 29 Mar 2009 22:52:26 BDT
Same just happened to me.....I want the song or my money back!

Posted on 30 Mar 2009 00:00:45 BDT
Last edited by the author on 30 Mar 2009 00:02:00 BDT
Alpha Mike says:
Until today Amazon's system has performed flawlessly. However today I got to download an EP @ 4kbs. As you might expect something was very wrong, & each track stutters. I think that Play's system is superior as it permits self help - you can download again immediately or later without Play's intervention. I'm now waiting for Amazon's customer service to respond to my e-mail. Not happy.

Posted on 31 Mar 2009 16:24:16 BDT
I have downloaded quite a few albums and tracks. No problems at all. Broadband, XP.
The tracks are put into ".../My Music/Amazon MP3/"
I don't use single click buy.
Do you open the downloader or save it? When it asks Open, Save, Cancel, you must open it otherwise the downloader won't run. The downloader then saves then the tracks. Good luck.

In reply to an earlier post on 31 Mar 2009 17:25:47 BDT
Well done R.Rule.

I can only agree with everything you say.

I am getting on a bit in my age but always willing to learn.

Come on I say to those complaining over issues that are no fault to AMAZON who have given myself and wife as much pleasure correcting my mistakes and teaching me.

Like you R.Rules I am stuck to looking for more music and have got almost obsessed but enjoy the fun!

We all make mistakes (except me)
Keep dancing and Keep Looking

Regards to you all

David J.

Posted on 31 Mar 2009 20:53:00 BDT
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Posted on 6 Apr 2009 13:37:41 BDT
I think the OP suffered from "problem exists between keyboard and chair" as i have found the downloader to be fantastic, not sure what he is talking about.

In reply to an earlier post on 6 Apr 2009 13:38:53 BDT
the people that use amazon are not the same as the freeloaders that believe that they can or should illegally download songs from the internet. some of us believe in paying for artistry (at a reasonable price, of course).

Posted on 8 Apr 2009 11:07:11 BDT
Attracted by the publicity about sleeping giant Amazon giving Apple some real price competition I downloaded and sampled Amazon MP3 for first time on my Mac, and found it a breeze. This is what the old fashioned minority who want to pay, but dont want to be overcharged have been waiting for!

Posted on 8 Apr 2009 11:14:43 BDT
ajdk says:
Aside from not reading the instructions, I don't see why you can't install the Amazon downloader and then double-click the .amz you originally saved. It should then open in the downloader (just as you would from within the browser) and start downloading the track.

Posted on 8 Apr 2009 16:56:42 BDT
R. W. Graves says:
I've been downloading for years - how anyone can describe this as rubbish is beyond me. It may not be as slick as some systems, but it works well enough and, especially for newbies, it's simplicity itself. If you have the wit to buy a book on Amazon, buying a download is just as easy. Which is as it should be.

In reply to an earlier post on 10 Apr 2009 21:06:39 BDT
Square eyes says:
As a newcomer to this music downloading from Amazon, i can only say what a great system it is. I chose a track which i owned years ago but have since lost (temptation by heaven 17) and downloaded to my desktop.
I then converted it to a WMA file by using Nero 8 and then burnt it to a disc along with other favorite tracks. The track plays with no skippng at all and is crystal clear.
It is simple to use and i like the fact that you can download a single track at a reasonable price.
Definitely a great service.

In reply to an earlier post on 10 Apr 2009 21:54:29 BDT
Lou Lou says:
I agree.....just downloaded a song and can't find it anywhere...its not it the Amazon MP3 folder...where has it gone...not happy
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Discussion in:  mp3 discussion forum
Participants:  74
Total posts:  79
Initial post:  20 Mar 2009
Latest post:  29 Nov 2012

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