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Cloud Player Matching Issues

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Showing 1-8 of 8 posts in this discussion
Initial post: 25 Sep 2012 23:03:15 BDT
I thought I would test the Cloud Player by importing some of my "best of" type albums. The problem is that the matching does not necessarily match songs from the "best of" album but with whichever track it finds and thinks is the right match. This means that you might not actually get the right version (or right mix) of a track on the album you imported and more importantly, they all end up at completely different volumes. Not only that but for some reason it won't give me the option to fix the file and upload the original.

This seems to be a serious flaw and there should be an option to over-ride the matching and just upload the originals if required.

Anyone else found this?

Posted on 27 Sep 2012 09:02:21 BDT
R. Pearse says:
There's a menu you can bring up on the tracks in cloud player that says "fix incorrect match", just hover over a track and click on the down arrowhead that appears. Don't know what this does as I've only got my purchases on the player at the moment...

Posted on 30 Sep 2012 10:55:23 BDT

On the few albums I have tried so far, matching has failed. I have a huge collection and it's going to really put me off if I have to upload everything. Anybody know why this may be? Is the bitrate I have used, for example?

In reply to an earlier post on 30 Sep 2012 23:03:45 BDT
Last edited by the author on 30 Sep 2012 23:04:16 BDT
Unfortunately the "fix" option is greyed out for the tracks with incorrect matches! For the correctly matched tracks I can "fix" and upload. No joy from Amazon support yet... I have been asked to call them to discuss the issue.

Posted on 14 Oct 2012 10:31:05 BDT
Philip says:
I've found the matching to be very unreliable. It seems to be extremely simplistic in what it looks for in matches, leading to lots of false positives.

Also annoying is when it uploads the track from my HD, then tries to match the artwork based purely upon song name. In doing so 95% of the time it assigns the wrong artwork (often comically wrong) as many songs have pretty generic names. All of my MP3 have artwork embedded in them, so the cloud player should just use what it's given and stop replacing things randomly!

Posted on 16 Oct 2012 02:25:49 BDT
[Deleted by the author on 16 Oct 2012 12:07:22 BDT]

Posted on 23 Sep 2013 21:36:24 BDT
Peej says:
I've added about 1500 songs and I only did it because I thought - according to the way it was sold to me by Amazon - that it would upgrade my existing songs to a top quality rate. It's matched about 30! OK there are some I can imagine it might have trouble finding but 30? For 20 it was worth trying but I won't renew at this rate.

In reply to an earlier post on 27 Mar 2014 00:33:36 GMT
kings x says:
When a song is matched, the song from amazons library replaces yours. Your song, data, album artwork are gone. So it doesn't matter what you had previously. It's all new data
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Discussion in:  mp3 discussion forum
Participants:  7
Total posts:  8
Initial post:  25 Sep 2012
Latest post:  27 Mar 2014

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