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Amazon's dumb MP3 system

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Showing 76-100 of 114 posts in this discussion
In reply to an earlier post on 23 Jun 2012 18:05:22 BDT
One World says:
I have is set up so the downloads go to my "Amazon Cloud" and then I download them from there.

Posted on 27 Jun 2012 00:03:17 BDT
Onetruekev says:
I don't understand why so many people seem to have problems with the amazon downloader. I've had it on 3 different machines using xp, vista & windows 7, i've downloaded nearly 3000 tracks from them and never had a problem. It always adds the tracks to the amazon mp3 folder in music in my user on the pc, and adds all the tracks to my i-tunes. It's nowhere near as dumb as i-tunes making you re-log in every time they have a system update, or not letting you choose which card to pay on when it's time to check out. Plus it's cheaper and there's no limit on how many machines, mp3 players, or cd's you can use the tracks on, it's not stuck at 5.

Posted on 27 Jun 2012 07:33:35 BDT
M. Owen says:
I haven't even got as far as trying to download yet - the pricing is confusing me.
I selected two albums for 10, it has discounted 3.88 at the checkout, yet the total shows 16.62. The wepage informs me that I qualify for free p&p, yet there is a 2.50 charge under the heading. So, even though the albums on Amazon are slightly cheaper than i-tunes, the total cost is more! How does that work?

Posted on 27 Jun 2012 09:54:24 BDT
Some of my downloads end up with short gaps within some tracks when they playback. trouble with Amazon downloads if that you only get ONE shot at it. If that doesn't work or is there is any corruption in the download or away from UK tough luck. The system doesn't give the option when to download. it goes straight into the process so you have to be doign it at your own PC/laptop. It is a very poor system. I wont be bothering to get on to Amazon customer services about the problems with the faulty tracks as I wont be using their mp3 service again. PLAY.COM have a MUCH better system all round.
a) Available anywhere you are in the world.
b) It doesn't have to be downloaded the same time the order is completed
c) It gives 4 tries to download. If you suffer from slow internet connections (as I do when overseas) customer services will reset it for you

In reply to an earlier post on 28 Jun 2012 11:24:01 BDT
Last edited by the author on 28 Jun 2012 11:24:32 BDT
Chaz says:
The ones I download have problems too. There is a long gap at the start, up to six seconds on some, before it then cuts in to the music, either with the very start of the song being cutoff or having a loud click/pop. They need to change whatever it is they are using to rip the tracks with, if they do it. I only downloaded from Amazon though as they were the only site I could find these tracks on.

In reply to an earlier post on 2 Jul 2012 17:43:13 BDT
I have downloaded hundreds of cd"s, never had a problem. Get in touch with Amazon. i am sure they will help. Dave s

In reply to an earlier post on 6 Jul 2012 14:59:53 BDT
Callan Cool says:
Defaults to the My Music folder in windows 7.

In reply to an earlier post on 7 Jul 2012 21:40:53 BDT
Last edited by the author on 7 Jul 2012 21:44:09 BDT
ProgFan001 says:
I agree with Onetruekev almost completely, but iTunes downloads are not limited to 5 machines as they no longer have DRM restrictions. They will play on anything that has an AAC decoder.

In reply to an earlier post on 7 Jul 2012 21:42:29 BDT
Last edited by the author on 7 Jul 2012 21:45:37 BDT
ProgFan001 says:
I don't understand pricing problems at all. There is no p&p on downloads, for a start. Some offers can be a bit confusing, though, so best to read the small print!

In reply to an earlier post on 11 Jul 2012 07:50:27 BDT
[Deleted by the author on 11 Jul 2012 07:51:44 BDT]

In reply to an earlier post on 11 Jul 2012 07:52:54 BDT
just fallen in the similar trap. No sign of download link, no downloads, scanned all my mp3 files and locations = N O T H I N G - THIS IS NOT ACCEPTABLE ESPECIALLY IF DURING THE PURCHASE PROCESS, AMAZON STATE YOU CAN IMMEDIATELY DOWNLOAD...HOW??? WHEN? NOTHING! The funny thing is that I suspect these sort of purchases are not refundable? Has anyone ever been able to cancel an mp3 order or been refunded?

In reply to an earlier post on 11 Jul 2012 13:14:23 BDT
I agree - I just 1-Clicked two MP3 downloads and it just takes you back to the home page - where are the tracks?? I see your post was months ago and nothing seems to have been done to address this. Come on Amazon customer care - wake up!

Posted on 11 Jul 2012 22:43:33 BDT
zzubmota says:
There is no problem, just do what it asks you to do any it's fine. Sod Apple!

In reply to an earlier post on 12 Jul 2012 09:38:39 BDT
Problem is it just goes to the home page - I've asked Amazon whether this is a country related issue - for example where I live I can only download kindle from the USA site - maybe MP3's are country restricted

In reply to an earlier post on 13 Jul 2012 03:18:06 BDT
Last edited by the author on 13 Jul 2012 03:29:30 BDT
I do not think so, in the AMAZON online shop instance. AMAZON UK are supposed to SELL goods they advertise: from the time an online basket is filled up and payment accepted, no nonsense sorry! They could just prevent a transaction with a 'Sorry not available in 'your country' message.
Funny, 1st time I attempted to purchase MP3 music online: just few tracks from a German band 'Die Funkhausgruppe' (99% of their songs are all on YouTube for free)
Never mind, just downloaded the tracks from a GERMAN all smoothly done, not surprised the Germans are the top exporters in the world, always efficient, all functioning fine and...talking about MP3 digital format, guess in which Country it was invented? :-)
Looks like I am getting a refund from AMAZON = I hope this reassures those who read my previous post, sorry for my english.
Good luck to those trusting AMAZON!

Posted on 13 Jul 2012 09:18:15 BDT
C. Spark says:
mp3 or moving pictures expert group (mpeg) was a joint Japanese / Italian design originally and many companies were involved including at

In reply to an earlier post on 13 Jul 2012 09:58:05 BDT
Thanks for your feedback. Reading what you said I tried again on both and and instead of using 1Click for payment I selected Add to Basket and when I proceeded to Checkout on both occasions I got an apology stating that MP3 downloads were not available in the country I'm presently in, i.e. Oman. Now I know but a pity that 1Click does not send a similar message rather than just reverting to the Homepage and leaving one in the dark. I have a similar problem with iTunes shop so I'll have to find another legitimate MP3 download source as I'm likely to be posted here for some time to come!

In reply to an earlier post on 13 Jul 2012 10:00:17 BDT
Sorry C. Spark - only part of your posting came through

Posted on 13 Jul 2012 10:05:54 BDT
C. Spark says:
think my other computers having a weird day, at&at and fraunhoff were a couple of the companies involved in the original mp3 design. on the subject of mp3 downloads from amazon ive had a few albums from different artists with artifacts in the mp3's (quite annoying ones) so i generally try to get the cd and rip to mp3 or flac.

In reply to an earlier post on 13 Jul 2012 10:14:55 BDT
Probably the way to go - I think there's a problem with IP rights protection in certain countries so that's probably got something to do with it!

In reply to an earlier post on 13 Jul 2012 10:26:35 BDT
C. Spark says:
not sure why it happens i got the mp3 album from amazons store in the uk where i am, ive complained they refunded me and withdrew the album from sale for a while but listening to some of the older stuff ive downloaded with some expensive headphones ive noticed it as well but unfortunately i couldn't complain as ive had them a while. Amazon never did give me a explanation so i don't know if the artifacts are from the encoding phase or something to do with the downloader.

In reply to an earlier post on 14 Jul 2012 09:00:21 BDT
stormer says:
I am having exactly the same problem. What is the point of this Downloader when it does not work?

In reply to an earlier post on 17 Jul 2012 15:52:21 BDT
me says:
...Its important to note that this is only if Amazon Customer Service makes the download available for you again! Tracks are not automatically available in your account. If you download a song, then you can't find it and contact Amazon customer services, they will make it available and then you can use these instructions!

In reply to an earlier post on 19 Jul 2012 09:48:48 BDT
Ms C. Brooks says:
Me too !
I've tried everything possible, even had to buy another track to check.
Nothing, searched every where for it. No retry button
Really frustrating. I've paid and received no music AND more importantly spent ages trying to sort it out.
It should only take a moment and I've had to search forums to find out that it's not this and that and Chrome.
I wish they'd been a little more upfront.

In reply to an earlier post on 19 Jul 2012 11:10:28 BDT
I've downloaded many tracks from Amazon, without any problems at all. I personally like the system. Just make sure you switch off your pop up blocker. The music is stored in the my music folder in a sub folder Amazon mp3. The system works fine.
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Discussion in:  mp3 discussion forum
Participants:  81
Total posts:  114
Initial post:  27 Jan 2012
Latest post:  13 Aug 2012

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