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Customer Discussions > mp3 discussion forum

Paid for an album, can't find anywhere to actually download it


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Showing 1-8 of 8 posts in this discussion
Initial post: 26 Dec 2011 12:50:42 GMT
Mr Baker says:
Browser download folder = empty
Amazon MP3 installer = empty
Order summary page (where the help page said there should be a link to download = nothing
Various searches in windows = nothing
Email confirmation = nothing
amazon live chat = closed

What am I supposed to do?

Posted on 26 Dec 2011 18:07:26 GMT
B. Podder says:
apply for a refund - soon as you ask for your money back they will sort this out. if not, then buy the actual CD from hmv?

Posted on 28 Dec 2011 00:52:05 GMT
I am the same, bought an mp3 download for my tablet and cant find it

In reply to an earlier post on 28 Dec 2011 01:09:28 GMT
nephran says:
Did you save it or open it...You need to do the latter..

Posted on 28 Dec 2011 01:43:32 GMT
It said it would automatically download it to the amazon mp3 player on my android . But when I went in to it, it wasn't there

Posted on 28 Dec 2011 08:42:44 GMT
A. McKinney says:
Same with me...so annoying!

Posted on 28 Dec 2011 23:40:07 GMT
Saaaame! Let me know what happens to you. I've emailed them to complain. It's just a waste of money if we don't get it.

Posted on 29 Dec 2011 00:22:30 GMT
nephran says:
Try typing in thems AMZ.file ..See what thems comes up.
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Discussion in:  mp3 discussion forum
Participants:  6
Total posts:  8
Initial post:  26 Dec 2011
Latest post:  29 Dec 2011

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