Customer Discussions > mp3 discussion forum

Amazon's dumb MP3 system

Sort: Oldest first | Newest first
Showing 26-50 of 114 posts in this discussion
Posted on 6 Feb 2012 14:45:48 GMT
J B says:
Just wanted to say that I found out why I could not get the new Amazon mp3 downloader into my MacBook, in case anyone out there has same problem and is as technologically challenged as I am. I rang Apple support and they pointed out that the downloader was sitting in my download file, next to the trash icon, and I had to click on that before it became active on my machine. Thank you, young man at Apple. Female pensioner techno-deficient customer is very grateful.

Posted on 6 Feb 2012 16:47:56 GMT
Malx says:
I have to say I have only used the system to download twice and have had no problems, this morning I downloaded a complete Sibelius symphony collection (total time over 7 hours of music) without a hitch. I am just lucky so far?

In reply to an earlier post on 7 Feb 2012 10:30:44 GMT
Last edited by the author on 7 Feb 2012 10:32:47 GMT
Philip Shaw says:
Hi Mrs. Richards
I take your point, but if you want Rumer's album, Amazon has the CD for the same price as the download and once it arrives you can add it to a music player yourself. I've only used the Amazon downloader once but had no problem; maybe I'm just lucky. By the way, the album's great!

In reply to an earlier post on 8 Feb 2012 01:12:10 GMT
nephran says:
Did they charge youses again for redownloading Martin.

Posted on 8 Feb 2012 05:54:12 GMT
Chris Hill says:
I use the downloader a lot. Only problemI had was when I first installed Windows 7. Resolved with Amazon Support in 5 minutes. Cheap and works like a dream.

In reply to an earlier post on 8 Feb 2012 15:45:16 GMT
Last edited by the author on 8 Feb 2012 15:45:37 GMT
Martin G says:
No buddy, they didnt :)

In reply to an earlier post on 12 Feb 2012 16:44:02 GMT
nephran says:
That's thems good thens..

Posted on 18 Feb 2012 13:59:05 GMT
Yes, the iTunes Store does WORK, but the sound quality changed to iTunes Plus. It used to be AAC, which is short for Advanced Audio Coding. Any download from the iTunes Store can cost 99p. At least with the Amazon MP3 Downloads, the prices of the downloads vary in price. And MP3 downloads are just as good when you put them onto your iTunes Library and an iPod that you've purchased.

Posted on 18 Feb 2012 22:39:41 GMT
Ferg says:
I had a problem when the amazon site encountered a problem shortly after making my payment, the response was quick though and they just enabled me to download the items. The buy it now with 1-click tab seems to work much better than using add to basket but other than that one time I haven't had a problem.

In reply to an earlier post on 26 Feb 2012 00:40:40 GMT
Geoff says:
If you read the text carefully, under the bit about the different operating systems, you will see something like "if you already have the latest downloader click here". This works OK, but I am not sure why Amazon's downloader is not automatically recognised when it is already installed,

Posted on 27 Feb 2012 13:53:15 GMT
Delboy says:
Amazon downloader application has been written by total morons. Purchased 5 individual MP3 tracks and only 4 downloaded. Had to waste my time contacting support who made available the 'missing' track for separate download (see Martin G instructions above). Did that Ok so completed my purchase some 3 weeks ago. UNFORTUNATELY, I thought this was a once only problem. Not so. I stupidly went online last night and made an album purchase. Payment accepted. No download! At all! Have contacted support (yet again) who have posted me the standard reply that my purchase has been made available to make a new attempt to download. Have just found the probable cause of the trouble because I have manually started this Amazon Downloader trash application only to find that it it is still waiting to download the failed track purchase from 3 weeks ago!!! What a piece of junk! There are cleverer orang-utans writing software in the Borneo jungle than the 'muppets' employed by Amazon. Just to really annoy you, Amazon state that you MUST use this downloader if you wish to purchase an album. Looks like I have just made my last music purchase from Amazon.

In reply to an earlier post on 6 Mar 2012 10:12:42 GMT
How annoying ...

... it is (to those of us with an ounce of intelligence) to blame software for one's own lack of ability. I only had a small problem with downloading from Amazon when I first started - I analysed the problem and made the necessary change - funnily enough, I thought it through and corrected a setting rather than immediately writing off the system as "ill-considered rubbish". No problems at all since.

Posted on 6 Mar 2012 11:20:44 GMT
Ellington says:
I could't agree more. I love to read all the rants from people who seem to have some axe to grind and blame everything on someone else. I have always followed the instructions and never had any problem since my first download. I would always prefer to deal with Amazon than the higher priced iTunes.

Posted on 6 Mar 2012 14:08:07 GMT
JayJayDee says:
Only problem I have is the varaiable bit-rate. If some can come through at 320Kb.p.s. then why not all of them.
No good when it goes down to 212 or whatever!
Low quality downloads will wear you out and depress you when played on a reasonable quality system

Posted on 8 Mar 2012 09:33:55 GMT
jmac336 says:
I have used the downloader and, by default, it transfers the songs directly to an Amazon folder within iTunes Media/music folder - took me a while to find them in there...

In reply to an earlier post on 10 Mar 2012 17:44:09 GMT
ray roper says:
Hi Homer,I am not good with computers,but love music, I find that the downloader works every time I use it now, at my first try I had several copies of each Album, and even lost a recording ,contacting customer service solved the problem.Buying music by this method is very easy,maybe too easy!

In reply to an earlier post on 10 Mar 2012 18:01:33 GMT
Last edited by the author on 10 Mar 2012 18:03:40 GMT
ray roper says:
I am a HIFI fan with good a amp. speakers etc., I use Cambridge Dacmagic and Musical Fidelity vee link and would like the option of better quality quality mp3 is not as good as buying the cd, but lossless wav or FLAC files could be better than cd, even at a higher price.Amazon needs to be ahead of the race for quality.

Posted on 12 Mar 2012 09:27:07 GMT
dr c says:
Don't give up! I get occasional problems and as the other feeds say read the instructions and use the HELP - it does work. For a start most albums are about 2 cheaper than itunes and secondly the functionality and feedback on albums in Amazon is better, giving personal recommendations and "people who bought this recommendations2 that have turned up some absolute gems for me!

adam connor Nottingham

Posted on 12 Mar 2012 17:58:20 GMT
Malx says:
Jay Jay Dee:
When I download the files go straight to Windows media player how can I check what bit rates the transfers are coming through at?

In reply to an earlier post on 12 Mar 2012 19:16:21 GMT
ray roper says:
Hi Maix, Once the download is completed,right click on a track or album ,look down the list in the box . click on properties , another box will open . look down the list and it will tell you the bite rate, usualy between 225 and 265 higher if you are lucky.If you want very high qualty downloads you will have to look outside Amazon, but, the prices are high , up to 18pounds from Linn Records. RR.

In reply to an earlier post on 18 Mar 2012 19:42:23 GMT
L. Ball says:
There is no hassle with downloads from Amazon, you are directed from srat to finish, and the downlaods are in the download folder unless you have asked them to be put else where. I am a woman, like some ... that if it works great, if not panic, or don't bother. I bothered and I am sure if I can then anyone can xx

In reply to an earlier post on 19 Mar 2012 23:25:03 GMT
ray roper says:
The Amazon downloader works well every time, if you should have a problem, an e-mail to customer service soon resolves the situation.I have just been listening to a ripped copy of a cd in lossless wav,it will be poss. for amazon to give you a quality option one day,either buy your music in mp3 or for a surcharge, in the highest of hifi as a wav file.The sound will sparkle through your loudspeakers or headphones.Amazons music store is like wandering aroumd the best record shop in Oxford Street!

Posted on 25 Mar 2012 16:41:40 BDT
The downloads are not in the download folder they are in subdirectories of the download folder 2 levels deep with artist and title in between. They don't ask you if you want them there, they just put them there. Sadly so do iTunes and spotify.

If I were able to modify amazon's download system, that is one of the things I would change. In fact I would use a whole app that lets you search for music, listen to samples of what the search returns, buy and download within one easy application, and music will not be considered purchased until it has successfully downloaded.

Posted on 28 Mar 2012 01:13:06 BDT
A. J. Parmar says:
All i did was go into my browser history, find the final order complete page, clicked it, took me back to my final download page, the amz. file link reappeared! =D happy days! Using Google Chrome... not sure if other browsers allow you to do what ive done!

Posted on 28 Mar 2012 23:49:35 BDT
DVDfever says:
There's a song I want to download - daedalus, by Errollyn Wallen (the theme from BBC1's One Night), but the only place I can find it is Amazon. When I used to download stuff from Play (who don't have it as an MP3), it's a straight forward download, but on Amazon, why do I have to clog up my PC with something I'll only use rarely? Why not just allow a download? :(
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the mp3 discussion forum (371 discussions)


This discussion

Discussion in:  mp3 discussion forum
Participants:  81
Total posts:  114
Initial post:  27 Jan 2012
Latest post:  13 Aug 2012

New! Receive e-mail when new posts are made.
Tracked by 9 customers

Search Customer Discussions