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Why can't I read my kindle when charging via USB cable?


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Showing 1-25 of 50 posts in this discussion
Initial post: 20 Dec 2011 23:41:51 GMT
So anytime my kindle is charging via USB cable from my laptop I can never read it at the same time, I hit the eject button and everything so it doesn't appear on my laptop but it still says on the screen on my kindle
"USB Drive Mode, If you want to read or shop on your kindle while continuing to charge over USB, please keep the USB cable attached, but eject your kindle from your computer"

I can read when it's plugged into my main but have misplaced the plug so any help would be great!

Posted on 20 Dec 2011 23:48:00 GMT
D. Clark says:
You need to eject it from the kindle icon in 'My Computer' and not the safely remove hardware icon in the notification area of the task tray.

In reply to an earlier post on 20 Dec 2011 23:52:33 GMT
Denis Powell says:
I don't know what you mean by the "eject button", but if you read the Kindle User Guide it gives you detailed instructions for each operating system. I use Windows 7, go to the desktop, click on "Computer", locate the Kindle in the folder tree and then right click on it and select "Eject". Then I can read while it's charging via the USB.

Using the "Safely Remove Hardware" option next to the clock completely disconnects it so that it can be unplugged.

Posted on 20 Dec 2011 23:52:51 GMT
Mr. H. says:
D'oh

just about everyone made this error

Posted on 21 Dec 2011 00:17:30 GMT
Careful where you click very unhelpfully it's right above the format choice!

Posted on 21 Dec 2011 01:14:32 GMT
BeeJayTee says:
D Clark said it.
High five DC!

Posted on 25 Dec 2011 09:33:44 GMT
Thank you, this had me stumped too :)

In reply to an earlier post on 25 Dec 2011 10:51:05 GMT
Willber G says:
"...not the safely remove hardware icon in the notification area of the task tray."

Strange, I always do it like this and it works for me (just tried it to double check).

In reply to an earlier post on 25 Dec 2011 11:53:11 GMT
Denis Powell says:
Willber, you're correct if using Windows XP. Vista and 7 require ejecting by using the "computer" icon and ejecting from there. Location 42 in the new Kindle Users Guide.

In reply to an earlier post on 25 Dec 2011 12:00:33 GMT
Mr A Littler says:
In the bottom right corner there is a small icon with a green arrow that you should click on when ejecting any hardware from your pc, click on this eject your hardware but don't unplug it. You should then be able to read and charge at the same time.

Posted on 25 Dec 2011 12:04:03 GMT
Willber G says:
Ah, I see. I am using XP.

In reply to an earlier post on 25 Dec 2011 12:32:58 GMT
Last edited by the author on 25 Dec 2011 12:33:19 GMT
Denis Powell says:
Mr. Littler, there are different procedures for different Operating Systems. Details for each one are given in the Kindle User Guide.

Posted on 25 Dec 2011 12:47:53 GMT
G. Lomax says:
Please can I have some help

Just received a Kindle for Christmas - charged up - connected to my wifi account - and then it kept telling me I was out of range! Not true - had full signal and sitting by the unit.

Now NO power light at all - have a got a lemon? Screen looks ominously dead - nothing showing at all

As usual - with technology - automatically think it is me who's done something wrong - constructive feedback welcome - any advice

In reply to an earlier post on 25 Dec 2011 13:24:56 GMT
Denis Powell says:
Provided you're confident the Kindle has a good charge try a restart. The procedure is slightly different depending on which Kindle you have (and you don't say - which makes it more difficult to explain)

I'm assuming you have the new (keyboardless) Kindle, in which case you hold the power button in for 20 seconds and then release. It may take several minutes to be fully functional so don't press any buttons in the meantime. Wait until the Home page appears and then wait again for it to become fully populated.

Full details are given in the Kindle User Guide which you can read on your PC while you wait.

If you have the Keyboard Kindle hold the Power swithch to the right for 15 seconds and then release.

Restarts cure most problems, and if you have a keyboard Kindle remember that the processor is quite slow and freezing is guaranteed to happen if you press buttons in quick succession.

Posted on 25 Dec 2011 14:21:25 GMT
Bibilofilia says:
"Mr A Littler says:
In the bottom right corner there is a small icon with a green arrow that you should click on when ejecting any hardware from your pc, click on this eject your hardware but don't unplug it. You should then be able to read and charge at the same time. "

Actually with loads of computers this doesn't always work. Never does for my 4!

But what DOES work always is the long-winded way of ejecting.

Open Windows Explorer and get My Computer up on screen. You should see your hard drive and any other devices, including your Kindle.

Right click the Kindle, you get a menu. About half way down it says Eject . Select that.

This should do the trick!

Really depressing when you get a new toy and it doesn't do what you want it to! happy Kindling.

In reply to an earlier post on 13 Mar 2012 20:44:48 GMT
Suz says:
Thank you for this - it was doing my head in. As is my Kindle freezing!

Posted on 13 Mar 2012 21:34:13 GMT
Goldie3 says:
For charging kindle I use my mobile phone charger , its the same power and fitting etc and allows easy reading and charging.

Posted on 26 Apr 2012 22:42:26 BDT
sorry but done all this ejected its not seen in my computer yet still cannot read????

In reply to an earlier post on 27 Apr 2012 02:19:24 BDT
Willber G says:
Nor write, apparently.

In reply to an earlier post on 27 Apr 2012 04:24:34 BDT
Denis Powell says:
G.W., before we can help you we need to know which Operating System your computer has and the steps you took to eject the Kindle. The method of "ejecting" isn't the same for all Windows operating systems and the usual cause of not being able to read on a Kindle while charging is that the wrong method has been used.

In reply to an earlier post on 4 May 2012 20:49:03 BDT
N. Denton says:
Question? the eject option doesn't appear when I right click...just an 'open' option, so what am I doing wrong..

In reply to an earlier post on 4 May 2012 21:52:14 BDT
Denis Powell says:
N Denton, what operating system have you got?

In reply to an earlier post on 4 May 2012 23:21:09 BDT
Willber G says:
What are you right-clicking on?

In reply to an earlier post on 5 Jun 2012 22:56:55 BDT
LindsayC says:
Thank you I was about to throw the lot out the window!!

Posted on 16 Jun 2012 10:59:15 BDT
Im having same problem. Tried going to COMPUTER and ejecting kindle from there but it just says, kindle can be safely removed from computer. I still cant read kindle and have the message 'if you want to read or shop while continuing to charge etc' Im using windows 7 on my laptop and its a kindle 4 series i think, the one that came out at xmas. Its driving me mad now. Can any1 please help???
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Discussion in:  kindle discussion forum
Participants:  29
Total posts:  50
Initial post:  20 Dec 2011
Latest post:  6 Apr 2013

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