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Sound problem on Kindle Fire

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Showing 1-19 of 19 posts in this discussion
Initial post: 2 Nov 2012 09:15:56 GMT
WhatNow says:
Anyone having the problem on the Kindle Fire HD that when it moves onto a new song or movie the sound stops working? Just wondering if this common or not. The way to fix it is to pause the and then play it again.

Posted on 3 Nov 2012 00:27:15 GMT
Matt says:
Yes getting the same problem. Rather annoying. Anyone know a permanent solution?

Posted on 6 Nov 2012 14:26:26 GMT
Kindle Fire HD 7", Dolby Audio, Dual-Band Wi-Fi, 16 GB - With Special Offers yes this problem with my kindle too from day one

Posted on 6 Nov 2012 14:30:41 GMT
Denis Powell says:
If it's not working correctly, inform Customer Services and they"ll supply you with a replacement.

In reply to an earlier post on 6 Nov 2012 14:45:35 GMT
ok but this sounds like a software problem that will repeat itself sooner or latter even on a replacement

Posted on 6 Nov 2012 19:46:41 GMT
Also getting the same problem with Kindle Fire HD on most apps. On games it will work for one level but on the next there will be no sound, BBC iplayer also does the same. You have to close the app and restart. Very annoying.
Anyone had a reply from Amazon yet?

In reply to an earlier post on 6 Nov 2012 20:31:23 GMT
Denis Powell says:
The only problem I've had with my Fire is when disconnecting the HDMI cable after using it connected to my TV and simply pulling the plug out at the end. I had to reboot the Fire to get the sound working again. With either the TV or the Fire turned off before disconnecting it's not an issue.

In reply to an earlier post on 6 Nov 2012 22:38:11 GMT
Matt says:
I restarted mine by holding down the power button for about 10 secs. I haven't had the problem occur again (yet - touch wood).

In reply to an earlier post on 7 Nov 2012 09:36:04 GMT
[Deleted by the author on 13 Jan 2013 23:41:49 GMT]

Posted on 7 Nov 2012 09:45:44 GMT
WhatNow says:
Yep a reset helps so it does seem to be a software problem. Its an annoyance but not a need it replaced action

Posted on 9 Nov 2012 18:41:26 GMT
Made the same experience : Often Audio stops when changing to the next song. After RESET it looks to work stable ( until now, 5 songs tried ), but how long ? Seems to be some remaining homeworks for AMAZON to increase stability :-(

Posted on 12 Nov 2012 16:11:23 GMT
WhatNow says:
Seems to happen for me if the battery goes dead and you recharge it afterwards and shortly after it happens.

Posted on 24 Nov 2012 22:01:28 GMT
Evangeline says:
I had exactly the same problem with music and games, but the reboot seems to have helped for now. Thanks for the advice.

In reply to an earlier post on 26 Nov 2012 21:33:44 GMT
G-dog says:
yes similar problem with my kindle fire HD with games, works with movies some times, seems to work randomly

Posted on 12 Jan 2013 14:42:14 GMT
heff says:
Thanks very much, had the same problem with volume control not working when playing an .mp3 file downloaded from my PC to Kindle HD. A reset worked , great that these forums exist.

Posted on 31 Jan 2013 19:03:45 GMT
When i plugged my speakers into my kindle fire, the sound just stopped working. I've tried restarting but nothing happens.

In reply to an earlier post on 3 Feb 2013 10:37:24 GMT
AW says:
Same has just happened to me. Very annoying!

Posted on 3 Feb 2013 10:48:34 GMT
Walker says:
No problem with mine. Before I plug/unplug speakers/headphones I always make sure my Fire HD is sleeping. Don't know if that makes a difference, but I've never had any sound problems.

Posted on 20 Mar 2013 08:06:00 GMT
[Deleted by the author on 20 Mar 2013 08:06:33 GMT]
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Discussion in:  kindle discussion forum
Participants:  14
Total posts:  19
Initial post:  2 Nov 2012
Latest post:  20 Mar 2013

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