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Initial post: 27 Jan 2014 00:40:20 GMT
cazza1973 says:
I'm trying to open a Adobe document (bank statement) I have it in.downloads it won't open. I have got the es app and opened it but there is a ? Over the document. It was Adobe and I have other Adobe docs that are opening. Been over an hour trying to view a statement please help

Posted on 27 Jan 2014 01:48:59 GMT
ChrisJ says:
Which Kindle?
By Adobe, do you mean Photoshop, as that only works on PC's.

In reply to an earlier post on 27 Jan 2014 01:53:48 GMT
© says:
Give this ago, hopefully it will work for you, free in Zon Adobe Acrobat DC - PDF Reader and more

In reply to an earlier post on 27 Jan 2014 09:29:38 GMT
essercizi says:
If you can open other Adobe documents properly (I'm presuming you're talking about a Kindle, and that they're PDFs, which most downloadable documents such as bank statements and bills will be), then you must already have a suitable reader, so it sounds lke the document is faulty or corrupted in some way. Can you copy it to your PC or laptop, and see if you can open it there? If you can, perhaps the reader on your Kindle can't cope with it, so try another reader as B suggests.
If that still doesn't work, the document may be corrupt. Try deleting it, then downloading it again, to see it that fixes it. If it doesn't, contact your bank and see if there's a problem at their end.
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Discussion in:  kindle discussion forum
Participants:  4
Total posts:  4
Initial post:  27 Jan 2014
Latest post:  27 Jan 2014

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