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New Kindle PW, dust under the screen?

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Showing 1-4 of 4 posts in this discussion
Initial post: 1 Jan 2014 21:01:28 GMT
Ben says:
Wondering if i can have some feedback, I brought my wife a Kindle PW as a gift as she loves reading, when i took it out of the box to set it up for her i thought the screen was covered in dust, after wiping it, it is obvious this is under the screen,

its not just in one area it covers all the screen, anyone else got this? and is it a common issue that requesting a replacement isn't really to make much difference?


In reply to an earlier post on 1 Jan 2014 21:07:10 GMT
Denis Powell says:
It definitely requires a replacement. Click on Help at the top of this page and then the orange Contact Us button. Answer a few questions and request the Telephone option. Customer Services will phone within a minute and arrange for a replacement to be sent.

Posted on 2 Jan 2014 09:48:48 GMT
Ben says:
Thank you Denis for your reply

I will do that when i get home from work.

In reply to an earlier post on 2 Jan 2014 11:53:12 GMT
Denis Powell says:
If you can do it sooner there's a good chance you could have the replacement delivered tomorrow.
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Discussion in:  kindle discussion forum
Participants:  2
Total posts:  4
Initial post:  1 Jan 2014
Latest post:  2 Jan 2014

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